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Originally Posted by psychoidiot
(Post 36499932)
My mother just went to Austria and got completely hosed on the DCC at the airport...
Originally Posted by psychoidiot
(Post 36499932)
Separately, was in Ireland and the Quinlan fish bar in Killarney and waitstaff insisted the machine would only charge in the currency the card was issued in which I know is not true but I didn't have time to argue with them or make them redo the transaction. I'm pretty sure even if that's the default there is a way to bypass. It's only $5 dollars (3.5%) but it's the principle of the matter and the waitstaff was all snooty about it.
As a best practice, I also look for merchants where there are customer facing credit card terminals. In cases where they hand me the terminal, I hold onto it until the receipt prints, showing local currency. |
Originally Posted by Kremmen
(Post 36499659)
Separately, was in Ireland and the Quinlan fish bar in Killarney and waitstaff insisted the machine would only charge in the currency the card was issued in which I know is not true but I didn't have time to argue with them or make them redo the transaction. I'm pretty sure even if that's the default there is a way to bypass. It's only $5 dollars (3.5%) but it's the principle of the matter and the waitstaff was all snooty about it. Chase doesn't actually have this as an option for a chargeback but VISA does if I recall correctly?
https://durangomerchantservices.com/...ations%20where My current foreign spending bank has some reasonable dispute resolution. But I hope I don't have to go there.
Originally Posted by Majuki
(Post 36499831)
While generally speaking I agree with you that in 2024 in the UK, there is little need for cash for day-to-day purchases, there are still valid reasons. For instance, I took out some cash at LHR in December for my parents who had an upcoming trip and felt more comfortable with cash on hand upon arrival. (The Travelex ATM offered a similar, absurd 15% DCC fee.)
The former has pre-included gratuity and the latter has gratuity selection in terminals. I almost also did in US, but, I felt I needed to get the reception for keeping my bag after checkout. (The small denomination USD also proved helpful in Doha for transit tour - helped me give something for the guide) In Europe I tend to pass gratuities to servers in cash. (Not consistently, I forgot to do this in Sweden. But in Eurozone countries I carry or withdraw big notes and then ask hotel receptions to do their best to break them). |
Originally Posted by Kremmen
(Post 36499659)
As this site is dedicated to earning points and miles, I'll let my curiosity get the better of me: Why would you want such a large amount of cash? Or indeed any cash? In my last 3 trips to London, I've not spent a penny/cent in cash. Now that you can tap your card at stations instead of buying an Oyster card, credit cards cover pretty much everything. (I think I saw one restaurant a decade ago that didn't accept credit cards.)
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Originally Posted by Majuki
(Post 36490526)
As a best practice when overseas and using Visa/MC at hotels, I always check out at the front desk in person. You got what was called back office DCC on those transactions.
Such a f'ing waste of time. I wish credit cards would shut this down - the only arguable benefit "people want to know what the charge will be in their home currency" can be achieved just with display without DCC. |
Originally Posted by drewguy
(Post 36500528)
I did check out in person! Yet they still did the "back office" on me.
Originally Posted by drewguy
(Post 36500528)
The only arguable benefit "people want to know what the charge will be in their home currency"...
Historically, DCC wasn't as big of a scam as it is today. DCC offers of 3% or so were common, and cards used to charge a currency exchange fee. Ironically, it benefitted one historically to accept DCC at up to 3% since you'd get rewards on the whole transaction amount. As cards switched to foreign transaction fees and more and more cards began to offer 0% FTFs, accepting DCC no longer made sense. |
Originally Posted by Majuki
(Post 36500714)
Historically, DCC wasn't as big of a scam as it is today. DCC offers of 3% or so were common, and cards used to charge a currency exchange fee. Ironically, it benefitted one historically to accept DCC at up to 3% since you'd get rewards on the whole transaction amount. As cards switched to foreign transaction fees and more and more cards began to offer 0% FTFs, accepting DCC no longer made sense. Re express checkout - it's unclear to me too sometimes! I've found many hotels have already processed the checkout and charged your card early in the morning, even if you go to the desk to get the receipt and confirm the bill. I'm not sure if that had happened in this instance - I don't think so - but anyway I was clear on DCC and they did otherwise. Still sorting. One has mostly fixed, but I still came out $10 down. Not sure whether worth arguing further. |
Originally Posted by drewguy
(Post 36503113)
My experience in early days was that even with DCC card issuers that charged their own FTF still charged the FTF because the transaction was "foreign" - i.e., the fee was for the higher risk on foreign transactions and the cost of dispute resolution, not the convenience of converting currency (or so they claimed). So you would pay ~ 3%+3% with DCC, or 3% without. In other words, DCC *never* made sense to me.
Originally Posted by drewguy
(Post 36503113)
I've found many hotels have already processed the checkout and charged your card early in the morning, even if you go to the desk to get the receipt and confirm the bill.
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Physicians in the Philippines want their professional fees in cash, even though hospitals generally accept credit cards (in local or dynamic foreign currency).
I wonder if they are fully reporting their income to the Bureau of Internal Revenue (BIR)? ;) |
Mrs. Majuki and I visited a new mall in New Taipei City, and both Uniqlo and one of the restaurants had DCC (with the same terminals). At Uniqlo, the terminal was unfortunately behind the counter, and the employee tapped Mrs. Majuki's card. The cashier did hand the terminal over for the currency selection. At the restaurant, which was pay when exiting, the terminal was customer facing. Furthermore, the signature was electronically captured, so there's no confirmation of the currency selection other than the amount does appear on the signature pad. Perhaps in the case of forced DCC that you could refuse to sign:
https://cimg8.ibsrv.net/gimg/www.fly...a83038f10a.jpg |
Take a photo or video of you ticking the TWD selection...?
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Originally Posted by percysmith
(Post 36511627)
Take a photo or video of you ticking the TWD selection...?
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(I just had to upload photos via live chat for another dispute)
Depends whether there's a back button from the cashier's workflow. If not, you're going to scribble "Did not agree to DCC" and have them accept that. |
Ireland ATM DCC Rate
Yet another absurd convenience fee of over 13%:
https://cimg8.ibsrv.net/gimg/www.fly...630ebe2a1.jpeg |
I'm wrapping up a 2 week trip to Islay, Glasgow, Edinburgh, and London, happy to report that other than 14.99% offered and declined :) at a TravelEx ATM in GLA airport, no DCC encountered across a bunch of contactless transactions (mostly Chase but a couple Amex)
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Originally Posted by 747FC
(Post 36491261)
Always check the receipt, making sure no DCC. Keep a copy of zeroed out bill in
The foreign currency. Bach office may still override and charge in home currency. see https://www.flyertalk.com/forum/30054862-post441.html. As an example Response. Hyatt made the correction graciously, but I still came out behind somehow by about $10. They then gave me an additional credit of $40. The other hotel continued to insist they billed in AUD, and I needed to address with Chase, which I did. I disputed what I calculated to be the difference - about $60. We'll see what happens. |
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