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Originally Posted by abaheti
(Post 35630516)
Love learning new stuff -- so by using an Amex abroad when possible I could avoid this issue? That wasn't my understanding. Interestingly, Amex doesn't say this in their education link on DCC https://www.americanexpress.com/en-u...hen-traveling/
I read the article, and it's a good article. However, notice that it was a freelance author on behalf of American Express. If I were Amex, I would have reminded the author that American Express cards do not feature DCC (and list that as an advantage of using American Express where accepted internationally). |
Noted briefly in the Wiki, but my mother came to Europe for a visit and when she used her US Visa card to make an ATM withdrawal at one of our major banks (the FX fees get refunded on her card), there was a tricky prompt showing the USD amount that was actually an attempt to get the user to accept DCC. It was when I saw the 14% markup noted that I hit 'decline' and the transaction went thru in EUR.
So DCC clearly extends to ATMs as well; not just merchant purchases. |
Originally Posted by mlin32
(Post 35662928)
DCC clearly extends to ATMs as well; not just merchant purchases.
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Originally Posted by Majuki
(Post 35663093)
The good thing about ATMs is that the prompts are always under the user's control, and we've never heard of a report of forced DCC with an ATM. The 14% rate sounds awful though!
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Originally Posted by Majuki
(Post 35663093)
The good thing about ATMs is that the prompts are always under the user's control, and we've never heard of a report of forced DCC with an ATM. The 14% rate sounds awful though!
Perhaps this is a thing with US-issued cards only ? Because my European bank card (Mastercard) never prompts for DCC when paying or withdrawing cash in a foreign currency- I'm sure this would run afoul of EU consumer protection rules ! |
Originally Posted by abaheti
(Post 35663445)
They can really make it confusing though.
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With ATMs it’s not just DCC. It can also be the ATM’s owner charging (apparently) whatever fees they wish.
Tips on Using ATMs in Europe Avoid "independent" ATMs, such as Travelex, Euronet, Moneybox, Your Cash, Cardpoint, and Cashzone. These have high fees. Note that these "independent" ATMs are often found next to bank ATMs in the hope that travelers will be too confused to notice the difference. Their mahcines may even have signs that scream "Free Cash Withdrawals" — don't believe it. AVOID Euronet ATMs When Traveling While they look and act like regular bank ATMs, they are a huge ripoff and you should stay away from them. And we mean very far away. … Euronet is owned and operated by Dan Henry and Michael J. Brown in Leawood, Kansas USA. They oversee 5,600 employees with the intent of providing a deliberately confusing and financially punishing service. They are essentially financial predators and target tourists for a living. … Euronet Worldwide, Inc. was founded in 1994 in Budapest, Hungary as Bank Access 24, and our aim was to become the first independent ATM network in Central and Eastern Europe. Euronet: The overseas ATMs offering terrible exchange rates and charging huge commissions … Then I checked the numbers: The machine charged a $4 fee, plus a 12 per cent mark-up - displayed on the screen in small print - for exchanging my dollars….. Stephanie Taylor, a spokeswoman for Euronet Worldwide, said all of its charges are "clear, transparent and prominently displayed" before every transaction. "The customer may opt out of the transaction at any time at no cost," she said in an email. She said Euronet is committed to offering convenient cash to people around the world, but that there is a cost involved with providing this service, "which we believe is fair and reasonable." |
Originally Posted by jpdx
(Post 35626896)
I had a particularly egregious case of the DCC scam last week in Switzerland. Used a German card (billed in EUR) and was given the option of paying in CHF (local currency) or USD.
Now, I hate DCC with a passion, but most jurisdictions seem to have nothing against it. But how does the already flimsy rationale of "convenience of paying in your own currency" work in this case? Allow us to convert the local currency (CHF) to a third currency (USD) at a markup, and then your own bank can convert it to your billing currency (EUR)? How's this not illegal?
Originally Posted by mlin32
(Post 35663830)
Perhaps this is a thing with US-issued cards only ? Because my European bank card (Mastercard) never prompts for DCC when paying or withdrawing cash in a foreign currency- I'm sure this would run afoul of EU consumer protection rules !
Originally Posted by trmbn65
(Post 35580144)
That's crazy! I was just in Athens and saw 9.5%, which is the highest I had ever seen. And despite hitting to not accept the DCC markup, I still (somehow) got hit with it. There may have been another screen I didn't fully read. Frustrating to need to hit decline twice to not get hit with this awful fee!
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I was at the Dufry duty free shop at YVR today, and I noticed on the screen that there was a post-it note that said <-- Only CAD covering the lower right portion of the screen. I did a contactless payment, which resulted in a DCC prompt, and the note covered the DCC option. The cashier proactively said, "Press CAD."
I don't recall there being DCC on a contactless payment about a year ago. Mrs. Majuki didn't buy anything there during our last visit in May. I'm not complaining, but I'm wondering what the motivation was to be corralling people toward opting out of DCC. I'm wondering if it was more than just trying to steer customers away from a bad exchange rate. There are two reasons I could think of: 1) they had chargebacks for people who unknowingly accepted DCC or 2) it is easier to remit any necessary duty to CBP since this shop was inside the preclearance area. |
Originally Posted by Majuki
(Post 35740229)
... I'm wondering what the motivation was to be corralling people toward opting out of DCC.
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Originally Posted by MaxVO
(Post 35740388)
It must be hard enough to get customers interested in "Duty Free" prices. Sales people don't need another disincentive like DCC.
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An ATM charging a fee only for non-DCC transactions
I saw this for the first time yesterday, in Poland: an ATM that charges a withdrawal fee only for non-DCC transactions. If I hadn't had a bank that reimburses that fee, accepting DCC would have made sense, as the total including the fee was converted to US$23.23 by my bank. https://cimg0.ibsrv.net/gimg/www.fly...ed42ee4ed8.jpg
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Originally Posted by sethweinstein
(Post 35742380)
I saw this for the first time yesterday, in Poland: an ATM that charges a withdrawal fee only for non-DCC transactions. If I hadn't had a bank that reimburses that fee, accepting DCC would have made sense, as the total including the fee was converted to US$23.23 by my bank.
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Originally Posted by sethweinstein
(Post 35742380)
I saw this for the first time yesterday, in Poland: an ATM that charges a withdrawal fee only for non-DCC transactions. If I hadn't had a bank that reimburses that fee, accepting DCC would have made sense, as the total including the fee was converted to US$23.23 by my bank.
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Originally Posted by Majuki
(Post 35743011)
Honest Guide noticed this with ATMs in Prague. Another note was that the withdrawal amounts were much more reasonable with a local card versus a non-local card. For instance, it would offer $100, $200, and $300 withdrawal amounts (you could change manually) with a non-local card but $40, $60, and $80 amounts with a local card.
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