DCC: Dynamic Currency Conversion (2017-2025)
#796




Join Date: Aug 2007
Location: Truth or Consequences, NM
Programs: HH Diamond, Hyatt Globalist, Marriott Lifetime Platinum,Mobile Passport Unobtanium
Posts: 6,237
That's good to know. I'll test if this still applies next time I'm overseas. Lately I noticed that AmEx joined Visa and MC in being "creative" in their own FX conversion. For example, they quoted me one rate on a pending airfare purchase, slightly delayed settlement, and ultimately used a much worse rate. When I checked Oanda, I found that there was indeed a brief rate srike in the 3 days of interest, and AmEx used the absolute worst rate to charge me. In the past, AmEx claimed that FX conversions in customer accounts are not used for the bank's benefit. Under the new management I'm seeing it's no longer the case.
#797




Join Date: Feb 2012
Posts: 4,631
Yes, that was exactly my thought -- as if the bank was expecting that momentary spike, and used it to tack another $5 to my bill. For retail customers the difference is too small to bother, but for the banks this can add up to make a difference. Btw, I'm aware that the FX market is very liquid and can not be easily manipulated over the long term. But brief spikes happen all the time, and may be artificial in nature.
#798
Ambassador, Hong Kong and Macau




Join Date: May 2009
Location: HKG
Programs: Non-top tier Asia Miles member
Posts: 22,113
That's good to know. I'll test if this still applies next time I'm overseas. Lately I noticed that AmEx joined Visa and MC in being "creative" in their own FX conversion. For example, they quoted me one rate on a pending airfare purchase, slightly delayed settlement, and ultimately used a much worse rate. When I checked Oanda, I found that there was indeed a brief rate srike in the 3 days of interest, and AmEx used the absolute worst rate to charge me. In the past, AmEx claimed that FX conversions in customer accounts are not used for the bank's benefit. Under the new management I'm seeing it's no longer the case.
#799

Join Date: May 2017
Posts: 2,049
I've never seen DCC offered at an ATM, now that I think of it - just at hotels and retailers. But then again, I generally try to steer clear of non-bank ATMs, as they tend to be sketchier. Is this something that banks will do to their own machines, or is it just the third-party vendors?
IME Switzerland is one of the worst offenders. They allow mandatory DCC in ATMs, train ticket booths, etc. Human agents just tell you have no option to pay in Swiss Francs with your card. My experiences were limited to canton Zurich, but left me deeply disgusted with the whole country.
I remember seeing 250 SEK on a payment terminal in Copenhagen, then seeing it posting as 200 SEK after I declined the DCC offer. 25% must be the worst I've ever seen. Usually it's around 5-10%.
#800




Join Date: Feb 2012
Posts: 4,631
One would do those things only if they cared. I was in Zurich for a day as a forced layover. Found the city ugly, and hated its vibe. Did not really care about 1 extra EUR on a train ticket, and planned to never set foot in that wretched canton. On the list of features I disliked about Zurich and wanted to document, DCC wouldn't even make a footnote.
#801




Join Date: May 2003
Location: Paris
Programs: AA LT Plat (4m+), AF Plat, A3 Gold, Hyatt Lifetime Globalist, Marriott Plat, IHG Plat/Ambassador
Posts: 2,723
One would do those things only if they cared. I was in Zurich for a day as a forced layover. Found the city ugly, and hated its vibe. Did not really care about 1 extra EUR on a train ticket, and planned to never set foot in that wretched canton. On the list of features I disliked about Zurich and wanted to document, DCC wouldn't even make a footnote.
But perhaps you need to be stuck in Bucharest next time 😎
#802




Join Date: Feb 2018
Posts: 199
ATMs can charge a transaction fee with and/or without DCC so I'm not exactly sure what your question is. I was intending to say that I used a Euronet ATM which charged a transaction fee, and I declined DCC. I was reimbursed the ATM transaction fee at the end of the month by Schwab, so the fact that the ATM charges such fee is moot.
#803


Join Date: May 2015
Location: RBA / TBS
Programs: AF Platinum / A3 Gold / Accor Silver / Hyatt Explorist
Posts: 2,949
#804
Original Member




Join Date: May 1998
Location: NYC
Programs: AA 2MM, Bonvoy LTT, Hilton Gold
Posts: 15,009
#805


Join Date: May 2015
Location: RBA / TBS
Programs: AF Platinum / A3 Gold / Accor Silver / Hyatt Explorist
Posts: 2,949
#806


Join Date: Jan 2014
Posts: 508
To my dismay, DCC is much more prevalent in Poland than it was before. Most if not all terminals show DCC, it is easy to avoid and use local currency and if it is managed by the cashier they will always ask, but it is still there. All ATMs use it and the big difference I am seeing now is that it is asked on contactless transactions now, when it the past it was only insert or when authorization was required. A typical screen that you'll get looks like this:
#807


Join Date: Dec 2010
Location: MEX
Posts: 1,152
I had an interesting one the other day--one of the main payment processors in the Dominican Republic offers DCC to all foreign cards. The terminals are customer-facing and it's extremely obvious how to decline (press 1 for DOP, press 2 for USD), so no problems there... but when I paid with a German card, it still offered to charge me in USD.
#808
Original Poster




Join Date: Jul 2009
Location: SJC
Programs: AA, AS, Marriott
Posts: 6,961
Even if more prevalent, it seems like a better situation than it was in the past where cashiers managed the terminals and didn't ask for currency selections. I don't care if it is ubiquitous as long as there is always an easy opt out available.
#809
Join Date: Nov 2012
Posts: 3,537
I haven't been around here in awhile (when I left, the malicious browser-hijacking ads had got so bad I just couldn't put up with them anymore), but with travel about to reopen I wanted to check out the DCC situation broadly. It's interesting watching how it changes. Ireland used to be one of the worst, but when I was last there just before Lockdown 1 (last February, I was in Dublin), I didn't see DCC once. But it looks like other countries have gone the opposite direction.
I wonder if it's cyclical - merchants and banks get this "brilliant" idea, then find it destroys their reputation and costs them more in chargebacks than they earn off of it.
I wonder if it's cyclical - merchants and banks get this "brilliant" idea, then find it destroys their reputation and costs them more in chargebacks than they earn off of it.
#810
Original Poster




Join Date: Jul 2009
Location: SJC
Programs: AA, AS, Marriott
Posts: 6,961
Welcome back, and I was wondering what caused the DCC uptick in some locations and disappearance in others.
I haven't been doing many transactions not in USD, but the above reports show that places like Poland which used to not have an opt out or unwilling cashiers now gives customers the choice. The last time I was in the UK was about a month before things shut down, but I didn't see any DCC with my transactions. I was exclusively using my CSR with contactless on the card or my phone.
I was in Shanghai December 2019, but I only had one data point with no DCC. I mostly used Alipay's new tourist pass option which didn't have a credit card fee when it debuted (nor did it have DCC). The hotel was on an AmEx, so there was no data point there.
I haven't been doing many transactions not in USD, but the above reports show that places like Poland which used to not have an opt out or unwilling cashiers now gives customers the choice. The last time I was in the UK was about a month before things shut down, but I didn't see any DCC with my transactions. I was exclusively using my CSR with contactless on the card or my phone.
I was in Shanghai December 2019, but I only had one data point with no DCC. I mostly used Alipay's new tourist pass option which didn't have a credit card fee when it debuted (nor did it have DCC). The hotel was on an AmEx, so there was no data point there.

