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USA contactless credit/debit/transit (2017 - 2021)

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Old Jan 16, 2017, 6:55 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: storewanderer
Older (archived) threads: 2014-16
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FAQ
  1. What is EMV contactless?

    EMV contactless is a form of contactless/NFC that uses the same security and encryption that is used when inserting a chip card into an EMV-enabled terminal. Other than not having to sign/enter a PIN for smaller transactions, the security is effectively the same as chip and PIN/chip and signature.

    In contrast, MSD contactless is an older version that is designed just and only for the United States. This effectively uses much the same flow as a swiped card transaction with the same rules.

  2. What is CDCVM?

    CDCVM stands for Consumer Device Cardholder Verification Method. It's a method of telling the terminal that the customer verified their identity using their mobile device. Terminals that support it will waive the signature/PIN requirement typically in place for larger transactions, potentially saving time at checkout.

    More info: https://support.apple.com/en-us/HT202527

  3. Does EMV contactless need to be supported to support CDCVM?

    Typically, yes. (However, there are some exceptions below.)

  4. Why can't I tap my foreign-issued contactless card at most places in the US?

    This is likely because the store does not support EMV contactless. Foreign issued contactless cards typically do not support MSD contactless since other markets have had EMV for quite some time. In contrast, most stores in the US have yet to get the necessary certifications/software for EMV contactless so they are typically MSD-only--if contactless is enabled at all. (See below for a list of stores where your card will likely work.)

  5. I paid for a purchase with Apple/Android/Samsung Pay and still had to sign for it.

    Most likely, the store in question does not have EMV contactless enabled (see above question). However, there are instances where CDCVM does not work even with EMV contactless enabled. Restaurants that allow tip adjust, for example--where the tip amount is written on a paper receipt and entered by the staff later--cannot support CDCVM. It may simply be a matter of the merchant's processor or the POS software in use not supporting it too.

    Another common reason is if you used a US-issued AmEx card with a mobile wallet. AmEx currently does not allow EMV contactless support in mobile wallets for these cards, so they always run as MSD contactless. Because of this, CDCVM is not supported (with very few exceptions, as noted below).

    Note: if you used Samsung Pay, you may have paid with MST instead of NFC. Since MST emulates the magnetic pulses that the terminal receives when swiping a regular card, the normal magstripe rules apply.

  6. How can I tell whether EMV contactless was used?

    An easy way to tell if you have Apple Pay is to pay with a Visa or MC while in airplane mode. Wallet will then show a transaction amount next to "Payment" for the card that was used. Alternatively, EMV-related information will typically print on the receipt (AID, etc.) if EMV contactless was used.

(Non-exhaustive) list of EMV contactless supporting merchants in the US:
  • 7-Eleven
  • 99 Ranch
  • Albertsons (Safeway, Vons, Pak N Save, Jewel, Acme, Shaws, Star, Carrs, Randalls, Tom Thumb, Haggen, Eagle, Lucky UT/SoCal)
  • Apple Store*†
  • Athleta
  • Auntie Anne’s Pretzels
  • Banana Republic
  • Costco Wholesale
  • CVS
  • DuaneReade*
  • El Pollo Loco
  • EG Group US (Quik Stop, Kwik Shop, Tom Thumb, Turkey Hill) Note: cashier must press "Electronic Payment" to activate NFC
  • Five Below*
  • Five Guys
  • GAP
  • Grocery Outlet*
  • Harmon's Grocery
  • H&M*
  • Jolibee
  • Kohl's*
  • Lush Cosmetics*
  • Maverik
  • McDonald's*
  • Meijer
  • Old Navy
  • Panera Bread
  • PetSmart
  • Ray's Food Place
  • Round Table Pizza
  • Royal Farms
  • Red Ribbon Bakeshop
  • Sheetz
  • Sherm's Thunderbird Discount Markets Inc.*
  • Sprouts
  • Staples*
  • Starbucks*
  • Subway
  • Walgreens*
  • Weis Markets
  • All businesses that use Square and support contactless*
  • All businesses that use Clover and support EMV†**
  • All businesses that use First Data standalone terminals (e.g. FD100+FD35, FD130) with EMV enabled**

* CDCVM support confirmed
** CDCVM support depends on store/restaurant
† CDCVM supported in MSD mode
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USA contactless credit/debit/transit (2017 - 2021)

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Old Oct 30, 2017, 7:26 am
  #2476  
 
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Originally Posted by RedLight2015
Crews have been going around peeling those off.
Lol why?
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Old Oct 30, 2017, 8:50 am
  #2477  
 
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Originally Posted by mikesyr18
Lol why?
As the actually Contactless Card symbol is underneath the thanks for banking with us logos.
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Old Oct 30, 2017, 9:38 am
  #2478  
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As I suspected, neither Marriott hotel on this trip supports contactless at the front desk. Chip and signature wasn't a problem, though--probably also unsurprisingly.

Also, my Diners Club MC does indeed work for travel on the Underground. ^
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Old Oct 30, 2017, 11:20 am
  #2479  
 
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Originally Posted by tmiw
So basically merchants can't do the "insert/swipe at any time" thing anymore if they also support contactless? (Assuming they don't support Quick Chip, of course.) There's still a significant number of merchants in the US who would likely be grandfathered, I'd think.
Correct. It will also apply to standalone terminals that allow you to swipe/insert then enter the amount, or press sale, enter the amount, then swipe/insert/tap. The former would no longer be permitted.
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Old Oct 30, 2017, 11:22 am
  #2480  
 
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Originally Posted by D582
Correct. It will also apply to standalone terminals that allow you to swipe/insert then enter the amount, or press sale, enter the amount, then swipe/insert/tap. The former would no longer be permitted.
So it pretty much makes refusing contactless not allowed, and making contactless more obvious.

Let’s see how many merchants I still have to yell at after this.
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Old Oct 30, 2017, 11:25 am
  #2481  
 
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Originally Posted by D582
That's not what that rule is referring to. What you quoted refers to a new requirement that merchant terminals must not require additional actions on the part of a cardholder or merchant to activate a particular interface that the merchant supports. Or in other words, when the merchant activates the terminal for a transaction, all interfaces that are supported (chip, tap, and/or swipe) must be available. It also doesn't apply when the merchant completes the transaction for the cardholder, but would apply to any device that the cardholder is expected to interact with.

More info here:

http://broadcast01p.visabroadcasts.c...d1eba04b/lonew

Also, in the context of contactless, the interface itself is 'contactless', and qVSDC and MSD are simply processing paths for the Visa kernel. The rules to support qVSDC are not overruled by or related in anyway to that requirement.
All of our FD terminals are now non compliant! I hope FD updates the software soon. It’ll be nice to allow pre-tap, much needed for these to solve training.
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Old Oct 30, 2017, 11:34 am
  #2482  
 
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Originally Posted by RedLight2015
So it pretty much makes refusing contactless not allowed, and making contactless more obvious.

Let’s see how many merchants I still have to yell at after this.
It's only on a go-forward basis. Terminal/software configs that are already deployed and tested may continue in the current configuration. New hardware/software revisions that require testing will need to conform to this requirement.
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Old Oct 30, 2017, 12:15 pm
  #2483  
 
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Originally Posted by D582
It's only on a go-forward basis. Terminal/software configs that are already deployed and tested may continue in the current configuration. New hardware/software revisions that require testing will need to conform to this requirement.
Yes but FD terminals usually get updated En Masse. Regardless if already deployed or not.
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Old Oct 30, 2017, 12:54 pm
  #2484  
 
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Originally Posted by tmiw
As I suspected, neither Marriott hotel on this trip supports contactless at the front desk. Chip and signature wasn't a problem, though--probably also unsurprisingly.

Also, my Diners Club MC does indeed work for travel on the Underground. ^
Does that show your travel history on the tfl site? Ever get your travel on your CSR to show?
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Old Oct 30, 2017, 1:17 pm
  #2485  
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No CVM at Nordstrom (contact EMV)

Probably fell under a $25 ceiling, but was surprised that my $3.50 shoeshine (with tip!) resulted in the fellow handing me a receipt (Chip Read, 31010, Visa Credit), wishing me a nice day, and no signature request from either him or the POS.

Later. Powells Books clerk announced they have a $25 waiver as well. Not just supermarkets and drugstores which is good to see.

Last edited by Points Scrounger; Oct 30, 2017 at 4:15 pm
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Old Oct 30, 2017, 3:17 pm
  #2486  
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Originally Posted by IslesFan
Does that show your travel history on the tfl site? Ever get your travel on your CSR to show?
Yeah, the Diners Club MC definitely has travel history on TfL's website. Still nothing for CSR, unfortunately. I don't know if using the Apple Pay version of the former will work, but maybe it's worth a shot?
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Old Oct 30, 2017, 3:41 pm
  #2487  
 
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Originally Posted by tmiw
Yeah, the Diners Club MC definitely has travel history on TfL's website. Still nothing for CSR, unfortunately. I don't know if using the Apple Pay version of the former will work, but maybe it's worth a shot?
I expect it will.
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Old Oct 31, 2017, 10:35 am
  #2488  
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Originally Posted by AllieKat
I expect it will.
And it did. Weirdly, the charge for the trips yesterday with the physical card hasn't shown up as pending yet. Not sure what to make of that.

BTW I found at least one more place without contactless today (although I spent >£30, so it might just not support CDCVM). I also didn't use contactless at Harrod's, so I'm not sure it's enabled there either--but they also attempt DCC so ¯\_(ツ)_/¯.
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Old Oct 31, 2017, 10:39 am
  #2489  
 
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Originally Posted by tmiw
And it did. Weirdly, the charge for the trips yesterday with the physical card hasn't shown up as pending yet. Not sure what to make of that.

BTW I found at least one more place without contactless today (although I spent >£30, so it might just not support CDCVM). I also didn't use contactless at Harrod's, so I'm not sure it's enabled there either--but they also attempt DCC so ¯\_(ツ)_/¯.
In my list last night I forgot Harrods (and Selfridge's) as places without contactless.

What's the other? It could well simply be no CDCVM
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Old Oct 31, 2017, 10:52 am
  #2490  
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Originally Posted by AllieKat
In my list last night I forgot Harrods (and Selfridge's) as places without contactless.

What's the other? It could well simply be no CDCVM
House of Parliament's gift shop.

Also of note is that the £0.01 amount that showed up on my iPhone when using my CSR on the Underground did not show up when I tried using my Diners Club MC. I'm not sure if an amount shows up at other stores but this might mean that this method of determining EMV/MSD contactless may not be reliable unless one uses a Visa.
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