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USA contactless credit/debit/transit (2017 - 2021)

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Old Jan 16, 2017, 6:55 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: storewanderer
Older (archived) threads: 2014-16
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FAQ
  1. What is EMV contactless?

    EMV contactless is a form of contactless/NFC that uses the same security and encryption that is used when inserting a chip card into an EMV-enabled terminal. Other than not having to sign/enter a PIN for smaller transactions, the security is effectively the same as chip and PIN/chip and signature.

    In contrast, MSD contactless is an older version that is designed just and only for the United States. This effectively uses much the same flow as a swiped card transaction with the same rules.

  2. What is CDCVM?

    CDCVM stands for Consumer Device Cardholder Verification Method. It's a method of telling the terminal that the customer verified their identity using their mobile device. Terminals that support it will waive the signature/PIN requirement typically in place for larger transactions, potentially saving time at checkout.

    More info: https://support.apple.com/en-us/HT202527

  3. Does EMV contactless need to be supported to support CDCVM?

    Typically, yes. (However, there are some exceptions below.)

  4. Why can't I tap my foreign-issued contactless card at most places in the US?

    This is likely because the store does not support EMV contactless. Foreign issued contactless cards typically do not support MSD contactless since other markets have had EMV for quite some time. In contrast, most stores in the US have yet to get the necessary certifications/software for EMV contactless so they are typically MSD-only--if contactless is enabled at all. (See below for a list of stores where your card will likely work.)

  5. I paid for a purchase with Apple/Android/Samsung Pay and still had to sign for it.

    Most likely, the store in question does not have EMV contactless enabled (see above question). However, there are instances where CDCVM does not work even with EMV contactless enabled. Restaurants that allow tip adjust, for example--where the tip amount is written on a paper receipt and entered by the staff later--cannot support CDCVM. It may simply be a matter of the merchant's processor or the POS software in use not supporting it too.

    Another common reason is if you used a US-issued AmEx card with a mobile wallet. AmEx currently does not allow EMV contactless support in mobile wallets for these cards, so they always run as MSD contactless. Because of this, CDCVM is not supported (with very few exceptions, as noted below).

    Note: if you used Samsung Pay, you may have paid with MST instead of NFC. Since MST emulates the magnetic pulses that the terminal receives when swiping a regular card, the normal magstripe rules apply.

  6. How can I tell whether EMV contactless was used?

    An easy way to tell if you have Apple Pay is to pay with a Visa or MC while in airplane mode. Wallet will then show a transaction amount next to "Payment" for the card that was used. Alternatively, EMV-related information will typically print on the receipt (AID, etc.) if EMV contactless was used.

(Non-exhaustive) list of EMV contactless supporting merchants in the US:
  • 7-Eleven
  • 99 Ranch
  • Albertsons (Safeway, Vons, Pak N Save, Jewel, Acme, Shaws, Star, Carrs, Randalls, Tom Thumb, Haggen, Eagle, Lucky UT/SoCal)
  • Apple Store*†
  • Athleta
  • Auntie Anne’s Pretzels
  • Banana Republic
  • Costco Wholesale
  • CVS
  • DuaneReade*
  • El Pollo Loco
  • EG Group US (Quik Stop, Kwik Shop, Tom Thumb, Turkey Hill) Note: cashier must press "Electronic Payment" to activate NFC
  • Five Below*
  • Five Guys
  • GAP
  • Grocery Outlet*
  • Harmon's Grocery
  • H&M*
  • Jolibee
  • Kohl's*
  • Lush Cosmetics*
  • Maverik
  • McDonald's*
  • Meijer
  • Old Navy
  • Panera Bread
  • PetSmart
  • Ray's Food Place
  • Round Table Pizza
  • Royal Farms
  • Red Ribbon Bakeshop
  • Sheetz
  • Sherm's Thunderbird Discount Markets Inc.*
  • Sprouts
  • Staples*
  • Starbucks*
  • Subway
  • Walgreens*
  • Weis Markets
  • All businesses that use Square and support contactless*
  • All businesses that use Clover and support EMV†**
  • All businesses that use First Data standalone terminals (e.g. FD100+FD35, FD130) with EMV enabled**

* CDCVM support confirmed
** CDCVM support depends on store/restaurant
† CDCVM supported in MSD mode
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USA contactless credit/debit/transit (2017 - 2021)

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Old Aug 6, 2017, 5:36 pm
  #1606  
 
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Originally Posted by tmiw
Huh. I guess I need to remove them from the map then.
It's concerning that America has had so many merchants roll back chip after deploying it (including Walmart early on). While some, like Walmart, did redeploy it - others are simply deciding they're going to outright refuse to play.

I'm thinking next time I'm in America, I'm going to destroy the magstripe on my cards first (keeping a backup card of course for restaurants since I'll have already ate), and simply telling shops 'sorry, keep your stuff' if they don't read the chip.
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Old Aug 6, 2017, 5:40 pm
  #1607  
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Originally Posted by AllieKat
It's concerning that America has had so many merchants roll back chip after deploying it (including Walmart early on). While some, like Walmart, did redeploy it - others are simply deciding they're going to outright refuse to play.

I'm thinking next time I'm in America, I'm going to destroy the magstripe on my cards first (keeping a backup card of course for restaurants since I'll have already ate), and simply telling shops 'sorry, keep your stuff' if they don't read the chip.
I still think that's a very small minority of merchants. There just seems to be more of them because we post about the negatives more often.
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Old Aug 6, 2017, 11:57 pm
  #1608  
 
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Originally Posted by tmiw
Huh. I guess I need to remove them from the map then.
Many Hardee's/Carl Jr's do have EMV so the ones with VX520's do and not sure how much actually use the Elavon system and I've even seen one with Verifone Point without chip or nfc even though it says tap.
Regarding Love's I asked them on twitter and they said they did in fact have nfc so I went there and they actually did.
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Old Aug 7, 2017, 1:28 am
  #1609  
 
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Originally Posted by tmiw
I still think that's a very small minority of merchants. There just seems to be more of them because we post about the negatives more often.
Small perhaps but we are talking major chains (Walmart, Carl's Jr). That didn't happen in any other country as far as I am aware.
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Old Aug 7, 2017, 8:27 am
  #1610  
 
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Originally Posted by AllieKat
Small perhaps but we are talking major chains (Walmart, Carl's Jr). That didn't happen in any other country as far as I am aware.
Don't forget that Carl's Jr. don't even have a standardized POS. The ones here uses FD terminals with EMV and NFC
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Old Aug 7, 2017, 9:33 am
  #1611  
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Originally Posted by AllieKat
Small perhaps but we are talking major chains (Walmart, Carl's Jr). That didn't happen in any other country as far as I am aware.
Walmart was justifiable because a) it was before the October 2017 liability shift and b) their implementation was pretty buggy. Not sure why Carl's Jr. did so.

Originally Posted by RedLight2015
Don't forget that Carl's Jr. don't even have a standardized POS. The ones here uses FD terminals with EMV and NFC
The one by my house uses VX520s (or maybe they only have one?) with PIN disabled. I haven't been in a while but I think it'd be difficult to use contactless there too due to terminal positioning. The rest near me appear to use FD terminals though; maybe that is one of the standard setups?

In any event, since it's difficult to tell which locations have which setups, it's probably unlikely I'll be able to re-add them any time soon.
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Old Aug 7, 2017, 11:02 am
  #1612  
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The vending machines at my workplace got swapped out recently and they're now compliant with California law by explicitly mentioning the cash discount. Also, they now explicitly promote mobile wallet use (see attached). I doubt EMV contactless is enabled though, not that it'd matter since the dollar amount will never be high enough to require any CVM to be used.
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Old Aug 7, 2017, 1:21 pm
  #1613  
 
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Originally Posted by tmiw
The vending machines at my workplace got swapped out recently and they're now compliant with California law by explicitly mentioning the cash discount. Also, they now explicitly promote mobile wallet use (see attached). I doubt EMV contactless is enabled though, not that it'd matter since the dollar amount will never be high enough to require any CVM to be used.
Definitely not EMV, since it says tap to begin. Instead of needing the amount first. And it matters since not every card supports MSD contactless.
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Old Aug 7, 2017, 1:29 pm
  #1614  
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Originally Posted by AllieKat
Definitely not EMV, since it says tap to begin. Instead of needing the amount first. And it matters since not every card supports MSD contactless.
As mentioned in the other thread, Visa recently extended their Quick Chip specification to include contactless. Even if they didn't, vending machines tend to preauth an amount equal to the most expensive item and adjust downward anyway.

Also, contactless cards are still rare in the US (not to mention that is unlikely anyone would use this machine with a foreign cards). For all intents and purposes, EMV contactless only matters for CDCVM support, which isn't going to be used for the smaller amounts that vending machines charge.

Of course, it's a different story for regular stores.
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Old Aug 7, 2017, 9:40 pm
  #1615  
 
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I looked through the Quick Contactless documentation but didn’t see anything about CDCVM. Does that mean it’s not supported?

Also, a contactless Amex BCE finally came. I’m going to try it out tomorrow.
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Old Aug 7, 2017, 10:51 pm
  #1616  
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Originally Posted by emmanuel_t
I looked through the Quick Contactless documentation but didn’t see anything about CDCVM. Does that mean it’s not supported?

Also, a contactless Amex BCE finally came. I’m going to try it out tomorrow.
All CVMs are supported with Quick Chip so I don't see why CDCVM wouldn't be supported with contactless. Interestingly, they only mention VEPS being possible for signature-preferring cards; I can see how offline PIN couldn't be waived if the final amount isn't known since the card might have been removed by then, but I would think that the terminal could just not bother asking for online PIN once the final amount is known and it's below $25-50.
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Old Aug 8, 2017, 4:04 am
  #1617  
 
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Originally Posted by emmanuel_t
I looked through the Quick Contactless documentation but didn’t see anything about CDCVM. Does that mean it’s not supported?
Yes that does. Because the Quick Contactless should be one-tapped.
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Old Aug 8, 2017, 6:13 am
  #1618  
 
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Early this morning I went to a BofA branch, to use one of their in-lobby ATMs. To access the lobby before hours, you need to insert and remove an ATM or credit card. Except the reader had a contactless symbol on it, so I used my iPhone 7 to get in (I've a BofA Visa in my wallet). It worked just fine.

Neat!
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Old Aug 8, 2017, 11:10 am
  #1619  
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Originally Posted by Lyolik
Yes that does. Because the Quick Contactless should be one-tapped.
Huh? Contactless in the US is always one-tap, regardless of whether Quick Contactless is used or not.

Originally Posted by fliesdelta
Early this morning I went to a BofA branch, to use one of their in-lobby ATMs. To access the lobby before hours, you need to insert and remove an ATM or credit card. Except the reader had a contactless symbol on it, so I used my iPhone 7 to get in (I've a BofA Visa in my wallet). It worked just fine.

Neat!
I've seen that before. Weirdly, it doesn't look like it's actually reading anything from the phone, just detecting that something powers up when exposed to the NFC field. I wonder if having a NFC loyalty card active in Wallet would cause the door to open as well.
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Old Aug 8, 2017, 11:46 am
  #1620  
 
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Originally Posted by tmiw
I've seen that before. Weirdly, it doesn't look like it's actually reading anything from the phone, just detecting that something powers up when exposed to the NFC field. I wonder if having a NFC loyalty card active in Wallet would cause the door to open as well.
Well, I had picked the BofA Visa card before authorizing it with my fingerprint, next time I'll pick a non-BofA card and see what happens.

Or maybe I'll try my work badge!

Last edited by fliesdelta; Aug 8, 2017 at 12:20 pm
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