Barclays US Airways Card/Aviator Red - 50% Bonus Miles
Aug 13, 2015, 7:05 pm
#61
Join Date: Feb 2013
Posts: 1,815
Similar situation here. My CC statement closed earlier this week, and the bonus for that card appeared in my AA account today. The proper amount of the bonus posted 3 times, each with a slightly different description.
I don't mind extra points, per se, but I'd rather Barclays/AA had done it correctly. The fact that they did it incorrectly worries me that they'll go back to fix it and make some different mistake, such as taking away all the bonus points.
I don't mind extra points, per se, but I'd rather Barclays/AA had done it correctly. The fact that they did it incorrectly worries me that they'll go back to fix it and make some different mistake, such as taking away all the bonus points.
Aug 14, 2015, 3:24 am
#65
Join Date: Feb 2013
Posts: 1,815
Aug 14, 2015, 5:38 am
#66
Join Date: Feb 2003
Location: On strike
Posts: 8,135
Epically. They'll hear about from AA, too, I suspect. Plenty of people will look at their AA accounts, become puzzled (or worse), and--not realizing that this is Barclays' cluster--call or message AA to complain.
Aug 14, 2015, 2:21 pm
#68
Join Date: Feb 2003
Location: On strike
Posts: 8,135
Aug 14, 2015, 5:57 pm
#70
Join Date: Nov 2013
Location: LAX
Programs: AS 100K, DL PL, B6 M3
Posts: 180
Good Lord, same here. Was a partial clawback, but now the whole enchilada.
Epically. They'll hear about from AA, too, I suspect. Plenty of people will look at their AA accounts, become puzzled (or worse), and--not realizing that this is Barclays' cluster--call or message AA to complain.
Epically. They'll hear about from AA, too, I suspect. Plenty of people will look at their AA accounts, become puzzled (or worse), and--not realizing that this is Barclays' cluster--call or message AA to complain.
Aug 14, 2015, 8:52 pm
#71
FlyerTalk Evangelist
Join Date: Jul 2008
Location: IAH
Programs: DL DM, Hyatt Ist-iest, Stariott Platinum, Hilton Diamond
Posts: 12,790
Oh Barclays...
Aug 14, 2015, 9:20 pm
#72
Join Date: Feb 2003
Location: On strike
Posts: 8,135
Aug 15, 2015, 3:58 am
#73
Join Date: Feb 2013
Posts: 1,815
As of this morning the correct amount is back.
Last edited by YoungBubbie; Aug 16, 2015 at 4:23 am
Aug 16, 2015, 11:16 am
#74
Join Date: Mar 2007
Location: SJC/SFO
Programs: WN A+ CP, UA 1MM/*A Gold, Mar LT Tit, IHG Plat, HH Dia
Posts: 6,285
As others have noted, Barclays did spot the error, did reverse the erroneous points, and did reverse the proper points as well.
But yes, they did reverse the incorrect reversal, too, so now it looks like I've got what I should have. Let's hope they stop futzing with it.