Staples hacked
#1
Original Poster




Join Date: Feb 2009
Location: SAN
Programs: AA EXP 4 MM, Hyatt Globalist, Hilton Diamond
Posts: 885
Staples hacked
Because many of us shop at Staples, you may want to check to see if the store you shop at was affected. 115 stores in the US were hit.
Here's a link to Staples press release - http://staples.newshq.businesswire.com/statement. You'll find a link to the list of stores in the release.
I also posted it on my blog - http://www.travelingwellforless.com/...s-data-breach/
Here's a link to Staples press release - http://staples.newshq.businesswire.com/statement. You'll find a link to the list of stores in the release.
I also posted it on my blog - http://www.travelingwellforless.com/...s-data-breach/
#4
Join Date: Oct 2014
Programs: Hilton Diamond, SPG Platinum, Hyatt Diamond, Club Carlson Gold
Posts: 102
#5

Join Date: Mar 2009
Location: LAX
Posts: 3,280
A little bit of worry is always healthy.
AMEX caught fraudulent use on my Amex Plat, which is weird b/c I've only been using that card for Amex Serve offers--including staples.
Then about 10 days later, Citi called me to tell me that someone was trying to gain access to my account by telephone. I used that card on the $20 staples GC after buying VGCs at staples deal.
It's impossible to know for sure, but my store was hacked and the time frame is right. The last time I had a compromised card was 6 yrs ago. Yes, I got new cards and the fraudulent charges refunded, but it's still a hassle.
AMEX caught fraudulent use on my Amex Plat, which is weird b/c I've only been using that card for Amex Serve offers--including staples.
Then about 10 days later, Citi called me to tell me that someone was trying to gain access to my account by telephone. I used that card on the $20 staples GC after buying VGCs at staples deal.
It's impossible to know for sure, but my store was hacked and the time frame is right. The last time I had a compromised card was 6 yrs ago. Yes, I got new cards and the fraudulent charges refunded, but it's still a hassle.
#6
Join Date: Oct 2014
Programs: Hilton Diamond, SPG Platinum, Hyatt Diamond, Club Carlson Gold
Posts: 102
A little bit of worry is always healthy.
AMEX caught fraudulent use on my Amex Plat, which is weird b/c I've only been using that card for Amex Serve offers--including staples.
Then about 10 days later, Citi called me to tell me that someone was trying to gain access to my account by telephone. I used that card on the $20 staples GC after buying VGCs at staples deal.
It's impossible to know for sure, but my store was hacked and the time frame is right. The last time I had a compromised card was 6 yrs ago. Yes, I got new cards and the fraudulent charges refunded, but it's still a hassle.
AMEX caught fraudulent use on my Amex Plat, which is weird b/c I've only been using that card for Amex Serve offers--including staples.
Then about 10 days later, Citi called me to tell me that someone was trying to gain access to my account by telephone. I used that card on the $20 staples GC after buying VGCs at staples deal.
It's impossible to know for sure, but my store was hacked and the time frame is right. The last time I had a compromised card was 6 yrs ago. Yes, I got new cards and the fraudulent charges refunded, but it's still a hassle.
#7
FlyerTalk Evangelist
Join Date: Oct 2014
Posts: 10,906
I've had this happen to me in the past with regular CCs so keeping large balances on AGCs always makes me nervous.
#10
FlyerTalk Evangelist


Join Date: Jul 2003
Location: Florida
Posts: 30,342
A friend's card info was stolen last year. The cloned card was used to pay TIVO subscription among other fraudulent charges. Of course the bank took care of the fraudulent charges and replacement card was issued. BUT TIVO ignored the report that the card they had in file for paying subscription was a stolen card, and the account when not paid (as the cloned card was canceled) was sent to collection - guess who was harassed by the collection agency? My unlucky friend was getting threatening calls for 3 months no matter how many times he tried to get TIVO to understand what had happened. It finally took a police report to stop all this ordeal.
#12
Join Date: Jan 2012
Location: ORD
Posts: 986
I also think most Americans do not watch their CC bills as closely as your average flyertalker. If we see a charge on a card we never use, we're going to notice (since it should be at $0), and if we see a charge on the card we're currently meeting the spend for, we're going to notice (as we're watching for when we meet the minimum).
The average American is going to glance at their bill at most, so it's helpful to know they should be watching more closely for a little while.
The average American is going to glance at their bill at most, so it's helpful to know they should be watching more closely for a little while.
#14
FlyerTalk Evangelist
Join Date: Oct 2014
Posts: 10,906
I look for things that I don't recognize, but I don't check receipts or anything. So if my card had a reasonable-sized charge somewhere that I go a lot, I probably wouldn't notice. Also if I was overcharged (ie, if they increased a tip or something) I probably also wouldn't notice.


