Misprinted name on card and points?
#1
Original Poster
Join Date: Feb 2014
Posts: 2
Misprinted name on card and points?
I'm seeking the collective wisdom of the group on this one.
Here is the chain of events. I applied for a card, was accepted, however when I read the acceptance notification I realized that I had inadvertently mistyped my last name. I immediately called customer service and the rep said I needed to wait a few days before the issue could be addressed because an account wasn't created. I called back and talked to a rep about fixing the spelling of my last name. The rep said everything would be taken care of and indicated that a card with my correct spelling would be sent out. I asked to have my card shipment expedited this was on Thursday.
Today, I got my mail and without reading the name on the card I activated it successfully. After I hung up the phone, as I was taking the sticker off, I read the name and it was misspelled.
I am assuming that this card was sent out before I called to get the problem with the spelling fixed. My second assumption is that I have another card that is en route that will have the correct spelling of my last name, but I don't know.
Here is my question: If my assumption is correct, and I receive another card shortly, and if I am able to activate the card, will I be able to receive bonus points from both cards if I reach the spend on both cards? I would think that when the credit card companies fix an error they make a change to the actual account that was opened, but I have no idea on what their process is like.
Any thoughts?
Here is the chain of events. I applied for a card, was accepted, however when I read the acceptance notification I realized that I had inadvertently mistyped my last name. I immediately called customer service and the rep said I needed to wait a few days before the issue could be addressed because an account wasn't created. I called back and talked to a rep about fixing the spelling of my last name. The rep said everything would be taken care of and indicated that a card with my correct spelling would be sent out. I asked to have my card shipment expedited this was on Thursday.
Today, I got my mail and without reading the name on the card I activated it successfully. After I hung up the phone, as I was taking the sticker off, I read the name and it was misspelled.
I am assuming that this card was sent out before I called to get the problem with the spelling fixed. My second assumption is that I have another card that is en route that will have the correct spelling of my last name, but I don't know.
Here is my question: If my assumption is correct, and I receive another card shortly, and if I am able to activate the card, will I be able to receive bonus points from both cards if I reach the spend on both cards? I would think that when the credit card companies fix an error they make a change to the actual account that was opened, but I have no idea on what their process is like.
Any thoughts?
#3
Original Poster
Join Date: Feb 2014
Posts: 2
#4


Join Date: Mar 2012
Location: PHL
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