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-   -   Dynamic Currency Conversion (DCC) [2014-2016] (https://www.flyertalk.com/forum/credit-card-programs/1542983-dynamic-currency-conversion-dcc-2014-2016-a.html)

NYCFlyer10001 Feb 17, 2016 9:24 pm

You can get a price estimate anywhere Uber operates by opening the app. I just asked it for an estimate from some random place in Shanghai to some other random place, and it quoted me in CN¥ (for a "People's Uber+". Seriously!)

Majuki Feb 17, 2016 9:43 pm


Originally Posted by zyxlsy (Post 26202809)
That's my experience with HK. So I was pretty shocked when percysmith brought up the Greyhound Café incident.

Airport duty free has always been compliant in multiple geographies. When percysmith and I were at the Greyhound Cafe at Cityplaza, there wasn't a readily apparent way to disable DCC. We asked the cashier to press cancel, but there was no effect.

Most places I've been respect DCC choice in Hong Kong, but Greyhound definitely did not. Because of these headaches, I use my Octopus for small transactions and save the DCC fight for things that matter.

1353513636 Feb 17, 2016 11:41 pm


Originally Posted by zyxlsy (Post 26202809)
That's my experience with HK. So I was pretty shocked when percysmith brought up the Greyhound Café incident.



With Uber aggressively expanding in China, I bet they charge locals in local currency.

Maybe they only do his to US-issued cards because they have the means to charge USD since they are a US-based company?

I can understand charging USD on US cards can save them some interexchange fees, and if their rates are reasonable no one would complain. Something like a good DCC.

I kinda remember pulling out Uber in Singapore showed me USD rates as well in the estimates. Didn't use it so cannot tell whether it was USD that would be actually charged.

Maybe one day I'll pull out Uber in China to take a look at the estimates. If it is also USD, I'd bet they just charge you using your card's currency no matter where you go.

However this does mean a more complex central management system that they have to move the fund to the local subsidiaries to pay the local drivers in their local currencies. But it makes sense in terms of reducing the complexity of accepting foreign payment methods I guess, as this means no foreign payment methods at all...

I don't have Chinese credit cards so I don't know what happens to the locals but I've never not been charged in local currency except in China.

AA_EXP09 Feb 18, 2016 10:37 pm


Originally Posted by zyxlsy (Post 26202809)
That's my experience with HK. So I was pretty shocked when percysmith brought up the Greyhound Café incident.



With Uber aggressively expanding in China, I bet they charge locals in local currency.

Maybe they only do his to US-issued cards because they have the means to charge USD since they are a US-based company?

I can understand charging USD on US cards can save them some interexchange fees, and if their rates are reasonable no one would complain. Something like a good DCC.

I kinda remember pulling out Uber in Singapore showed me USD rates as well in the estimates. Didn't use it so cannot tell whether it was USD that would be actually charged.

Maybe one day I'll pull out Uber in China to take a look at the estimates. If it is also USD, I'd bet they just charge you using your card's currency no matter where you go.

However this does mean a more complex central management system that they have to move the fund to the local subsidiaries to pay the local drivers in their local currencies. But it makes sense in terms of reducing the complexity of accepting foreign payment methods I guess, as this means no foreign payment methods at all...

I used Uber in Singapore and was charged S$ (Visa)

zyxlsy Feb 23, 2016 12:23 am


Originally Posted by NYCFlyer10001 (Post 26202891)
You can get a price estimate anywhere Uber operates by opening the app. I just asked it for an estimate from some random place in Shanghai to some other random place, and it quoted me in CN¥ (for a "People's Uber+". Seriously!)


Originally Posted by 1353513636 (Post 26203306)
I don't have Chinese credit cards so I don't know what happens to the locals but I've never not been charged in local currency except in China.


Originally Posted by AA_EXP09 (Post 26209082)
I used Uber in Singapore and was charged S$ (Visa)

I pulled UBER in Beijing and it quotes in CNY. Didn't try actually using it so cannot confirm whether it is CNY that will be charged to my Citi Premier MC issued in US.

I begin to feel that my thought of $ in Singapore still means USD is wrong... In my defense, lots of places I go to mark S$. When I see $ estimates on UBER in Singapore I thought it would charge me in USD...

Glad that AA_EXP09 confirms that UBER charges S$ in Singapore. For a 2/2 (Singapore, China), we can see UBER charges local currency. Then why we have this conversation? What was the place of exception again?

lrm72 Feb 23, 2016 2:26 pm

It was China. My experience spending about a month in China this summer was that Uber charged my (US issued) card in USD, but the exchange rate was identical to the pegged rate after I checked it (No DCC). This USD charge was actually helpful because with the Capital One Quicksilver, I get an effective 21.5% back on USD-denominated Uber transactions, making Uber perhaps the one merchant where a DCC surcharge could actually enable you to get out quite a bit ahead.

1353513636 Feb 23, 2016 7:39 pm


Originally Posted by lrm72 (Post 26233084)
It was China. My experience spending about a month in China this summer was that Uber charged my (US issued) card in USD, but the exchange rate was identical to the pegged rate after I checked it (No DCC). This USD charge was actually helpful because with the Capital One Quicksilver, I get an effective 21.5% back on USD-denominated Uber transactions, making Uber perhaps the one merchant where a DCC surcharge could actually enable you to get out quite a bit ahead.

You get 21.5% back on foreign denominated Uber rides too. Any word on whether this is continuing beyond this coming April?

Vasco Feb 24, 2016 1:42 pm

Timely, that this discussion has turned to Uber. Most of the discussion in this thread seems to focus on Asia, but my travels in Latin America keep turning up new instances of DCC creep all over the place.

I was just in Costa Rica and used Uber. My card was charged in USD despite being quoted in the local currency when I booked the ride. The charge on my statement was US$14, charged as USD. But it should've been around US$10.50 had the transaction gone through in the local Costa Rican currency and left for my card issuer to do the conversion. Needless to say, at no point did I have the option to select which currency I wanted to be charged in.

BruceyBonus Feb 25, 2016 1:45 pm


Originally Posted by Vasco (Post 26238208)
Timely, that this discussion has turned to Uber. Most of the discussion in this thread seems to focus on Asia, but my travels in Latin America keep turning up new instances of DCC creep all over the place.

I was just in Costa Rica and used Uber. My card was charged in USD despite being quoted in the local currency when I booked the ride. The charge on my statement was US$14, charged as USD. But it should've been around US$10.50 had the transaction gone through in the local Costa Rican currency and left for my card issuer to do the conversion. Needless to say, at no point did I have the option to select which currency I wanted to be charged in.

How does the receipt show this conversion? Or is the price still in Costa Rican currency?

I used Uber for the first time recently. I noticed my GBP transaction was processed in the Netherlands and the charge showed as a transaction on my credit card within a few hours (most transactions take one or two working days to show). Never had a transaction post on the same day with this card, except Uber. No idea what card processor they use, but it seems they do things differently.

oliver2002 Feb 26, 2016 1:46 am

Europcar at MUC hit me with DCC on Monday morning, luckily I saw a USD (nor EUR) amount on the confirmation on the signature terminal and asked them to remove the DCC. Which they did very grudgingly.

AllieKat Feb 26, 2016 1:55 am


Originally Posted by oliver2002 (Post 26246044)
Europcar at MUC hit me with DCC on Monday morning, luckily I saw a USD (nor EUR) amount on the confirmation on the signature terminal and asked them to remove the DCC. Which they did very grudgingly.

I'm SHOCKED they removed it. Most rental car contracts state they're allowed to DCC and you have no opt-out.

YuropFlyer Feb 26, 2016 2:55 am


Originally Posted by AllieKat (Post 26246059)
I'm SHOCKED they removed it. Most rental car contracts state they're allowed to DCC and you have no opt-out.

In case we don't manage to overcharge you on petrol usage and/or charging for scratches that you didn't made, please be noted that we'll at least try to DCC scam you :D

tng11 Feb 26, 2016 1:37 pm

Uber has been rather inconsistent for me with DCC.

I made a number of Uber trips in South Africa, using Apple Pay supported by my US-issued HSBC Mastercard. They were all billed by Uber in USD, but the rate that Uber billed at was directly on the spot rate, same as HSBC on my other ZAR transactions on the same day.

When I switched my payment card to a Canadian issued Amazon.ca Visa, my card was just billed in ZAR directly with no DCC by Uber. When I made a few trips in the US using my Canadian AMEX, the charge also went straight through to my AMEX in USD and not CAD.

AirBNB has been a totally different story - their exchange rates are horrid. I just end up setting the country to the host country and that fixes the issue.

cbn42 Feb 27, 2016 8:18 pm


Originally Posted by tng11 (Post 26248916)
AirBNB has been a totally different story - their exchange rates are horrid. I just end up setting the country to the host country and that fixes the issue.

Yup, that seems to work fine. The host country that you select on the site is the country you are "in". If you are "in" your home country, and they charge you in the currency of that country, then it's not DCC. It would be like a BA ticket office in the US charging you in dollars because you bought the ticket and swiped your card in the US. Luckily AirBnB seems to have no problem with you claiming to be located in whatever country you want, so no VPN is necessary.

bbtrvl Feb 29, 2016 8:53 pm

I had a strange experience last week on eBay. I bought an item that was AU$50 using my US-issued no FTF VISA card. I checked out using their "credit card" option, not PayPal; this means the transaction is still processed through PayPal, without logging into a PayPal account. Through the entire transaction the price was listed as AU$50.

Then when the charge posted to my bank, it appeared as US$36.80. Using the VISA currency exchange calculator, I should have gotten US$36.65 on that date; the XE.com conversion was US$36.16. I called my bank about the conversion; they said this charge was submitted in US$. Previously, all foreign currency charges have been consistent with the VISA calculator.

Did eBay/PayPal just DCC me for 0.4%? I'm not going to dispute this transaction over US$0.15 and risk my eBay account.


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