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An update on my hotel restaurant charging me DCC, Citi gave me the choice of chargeback. I said the merchant will just show the slip I signed. Then he came back said I instantly won the dispute and credited a couple of bucks to my account. It showed up a week later but on the same day as the charge was made on my statement.
Next time I will be smarter and write on the slip and take a picture. I just didn't expect it this time. I didn't actually get DCC any time in London which was weird as I expected it. I even got to use Samsung Pay a lot, although the swipe was disabled on many readers and could only use NFC. |
Originally Posted by Sintaku
(Post 26031449)
An update on my hotel restaurant charging me DCC, Citi gave me the choice of chargeback. I said the merchant will just show the slip I signed. Then he came back said I instantly won the dispute and credited a couple of bucks to my account. It showed up a week later but on the same day as the charge was made on my statement.
Next time I will be smarter and write on the slip and take a picture. I just didn't expect it this time. I didn't actually get DCC any time in London which was weird as I expected it. I even got to use Samsung Pay a lot, although the swipe was disabled on many readers and could only use NFC. Just out of curiosity, where did the DCC issue happen for you? I think it was a euro area country, but I don't recall exactly where. |
Originally Posted by percysmith
(Post 26030829)
(HT Majuki) lucky got DCCed by Hilton Queenstown
... And they wrote him back a boneheaded response ... The only thing to add is the appropriate rate to use is the Visa exchange rate calculator http://usa.visa.com/personal/card-be...calculator.jsp or Mastercard currency conversion tool https://www.mastercard.com/global/currencyconversion . Xe.com gives the bank some scope to drag their feet. Speaking of which, klashn and I just checked into the SkyCity Marriott. I followed my own advice and checked in with the AmEx Platinum for the preauthorization. I'll check out tomorrow with my Chase Marriott Visa, specify HKD, and request a courtesy copy. I'll use the percysmith technique and state I need the original receipt and courtesy copy for category bonuses. I'll repeat what I did one year ago. I will report when I get back stateside later in the week. My sister-in-law is also visiting, so I can be on the lookout for more DCC in the US. |
Originally Posted by Majuki
(Post 26031511)
My sister-in-law is also visiting, so I can be on the lookout for more DCC in the US.
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Originally Posted by percysmith
(Post 24129132)
http://www.hongkongcard.com/forum/fo...p?id=13819&p=4
Screenshot describes a thousand words. On the CNY transactions, applicable DBS HK Foreign Currency Conversion fee is 1.95% (so the applicable MasterCard rate is 1.2491, and the CNX rate is 2.545% above that). http://www.hongkongcard.com/webedito...2037_27910.jpg Is CNX some sort of new institutional scam V/M is letting Chinese online merchants get away with? Anyone else have CNX currency code? I'm starting to think CNX is just a red herring - Ctrip did perform a DCC transaction regardless of what the cardholder chose, but filed the CNY amount as CNX to confuse issuers and cardholders that there is a foreign currency amount but not enable the conversion to be done without DCC. |
Originally Posted by percysmith
(Post 26031567)
Going to Thailand with my both sets of parents over Chinese New Year.
On another note, I checked out of the SkyCity Marriott, and I switched the payment card at checkout. The lounge attendant had some difficulty understanding my request to get a courtesy copy of the receipt. This was up in the Executive Lounge rather than at the front desk. The lounge attendant initially had presented me with what looked to be a quote slip, but that wasn't right. He was finally able to get a courtesy copy after I used the magic word 'reprint'. This leads percysmith and me to believe that the SkyCity Marriott might be opt-in DCC, but I have no way to confirm. For reference, here is my receipt from one year ago: http://i.imgur.com/qe7nCttt.jpg And here is the one from January 18th: http://i.imgur.com/te5Tjiyt.jpg The receipts look identical save for the first one was an offline swipe and this one was online chip, so I believe I successfully dodged DCC once again based on the OFFLINE-OPT/O# receipt with the higher batch number. You will notice that in the course of one year the DCC markup has gone from 4.4% up to 5.35%. Will it be 6.5% next year? It's appaling, but at least they seem to honor currency choices if you insist on it and get the reprint slip. I never trust "check the [X] local currency box, and it's local currency" phrase. In the future, I will check out at the front desk only since they seem to have more experience in the matter of DCC. |
Originally Posted by Majuki
(Post 26038872)
If you ever come to North America, you don't have to worry. In the worst case, you can almost universally get a cashier to void a sale here, but the only place I've seen DCC has been with the Verizon MX terminals. It was within the customer's complete control, and the cashier couldn't change the input.
On another note, I checked out of the SkyCity Marriott, and I switched the payment card at checkout. The lounge attendant had some difficulty understanding my request to get a courtesy copy of the receipt. This was up in the Executive Lounge rather than at the front desk. The lounge attendant initially had presented me with what looked to be a quote slip, but that wasn't right. He was finally able to get a courtesy copy after I used the magic word 'reprint'. This leads percysmith and me to believe that the SkyCity Marriott might be opt-in DCC, but I have no way to confirm. For reference, here is my receipt from one year ago: http://i.imgur.com/qe7nCttt.jpg And here is the one from January 18th: http://i.imgur.com/te5Tjiyt.jpg The receipts look identical save for the first one was an offline swipe and this one was online chip, so I believe I successfully dodged DCC once again based on the OFFLINE-OPT/O# receipt with the higher batch number. You will notice that in the course of one year the DCC markup has gone from 4.4% up to 5.35%. Will it be 6.5% next year? It's appaling, but at least they seem to honor currency choices if you insist on it and get the reprint slip. I never trust "check the [X] local currency box, and it's local currency" phrase. In the future, I will check out at the front desk only since they seem to have more experience in the matter of DCC. I really dislike DCC. Luckily I haven't experienced it very often. |
Originally Posted by Sintaku
(Post 26041837)
I would prefer the slip compared to having it on the card reader. At least it makes it easier to dispute with the slip. I'd take a photo of it. Then batch dispute them all when I get home. If on a card reader there isn't much proof that you wanted to pay local apart from defacing the paper when DCC is forced.
I really dislike DCC. Luckily I haven't experienced it very often. Esp in a jurisdiction like mine where the burden of proof is on the customer no matter what the VIOR says (maybe with MC I can try arguing I need not worry about whatever selection I may or may not have done at the merchant - I simply don't want DCC now and the MC Chargeback Guide allows for buyer's remorse). (With Visa I will probably need a legible photo of the merchant slip). |
Originally Posted by Sintaku
(Post 26041837)
I would prefer the slip compared to having it on the card reader. At least it makes it easier to dispute with the slip. I'd take a photo of it. Then batch dispute them all when I get home. If on a card reader there isn't much proof that you wanted to pay local apart from defacing the paper when DCC is forced.
I really dislike DCC. Luckily I haven't experienced it very often. |
The Marriott charge posted without DCC at $337.68 vs $356.57 for the DCC amount.
Amount saved by avoiding DCC: $18.89 |
Foreign Transaction Fees on US$ Purchases
We all know about the foreign transaction fees on US based credit cards, however I have found that in many non-US purchases, the credit card machines (or sales people) offer me the option to pay in US$ or local currency.
If I choose US$, does that still count as a foreign transaction? On one hand this seems like an obvious question, however at the same time, I am just not sure of the answer. [Note: any conversion fees charged by the local credit card agent would probably outweigh the credit card fee, thus making this a bit of a moot point, however in some circumstances with high category rewards, it could still work out] |
Originally Posted by Lennys26v2
(Post 26060403)
If I choose US$, does that still count as a foreign transaction?
Originally Posted by Lennys26v2
(Post 26060403)
[Note: any conversion fees charged by the local credit card agent would probably outweigh the credit card fee, thus making this a bit of a moot point, however in some circumstances with high category rewards, it could still work out]
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The conversion fees are an absolute rip off, basically always pay in local currency and let Visa/MasterCard, etc do the conversion at their rates. DCC (dynamic currency conversion) at the POS is a total scam.
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I got DCCed at the Hilton International Airport, Mumbai. I specifically told I want to pay in local currency. They were using IDB bank terminal. They have issued new terminals where opting out of DCC is not possible. But I checked the Rs box and took a photograph of the signed and checked box and told him, to expect a charge back if the credit card statement showed charge in USD. I am currently at Hilton Jaipur for a week. It will be interesting when I check out. My employer ues Visa credit card.
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Originally Posted by upnorth
(Post 26072299)
I got DCCed at the Hilton International Airport, Mumbai. I specifically told I want to pay in local currency. They were using IDB bank terminal. They have issued new terminals where opting out of DCC is not possible. But I checked the Rs box and took a photograph of the signed and checked box and told him, to expect a charge back if the credit card statement showed charge in USD. I am currently at Hilton Jaipur for a week. It will be interesting when I check out. My employer ues Visa credit card.
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