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Barclays relaunches VISA Black Card (October 2013)

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Barclays relaunches VISA Black Card (October 2013)

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Old Jan 2, 2014, 8:26 am
  #31  
 
Join Date: May 2010
Posts: 583
Originally Posted by mia
The Ink Lounge Club membership includes only two visits, $27 per person per visit thereafter:



https://www.chase.com/online/busines...s/ink-bold.htm
That is correct.

Priority Pass membership is also available for purchase now at $212 / year for 10 visits or $339 / year for unlimited visits.
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Old Jan 2, 2014, 3:48 pm
  #32  
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It's such a shame that this card offers so little. With Amex plat dropping benefits, and all the chaos going on with mergers and devaluations, this card could have become a formidable competitor against other travel cards had it offered a little more.
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Old Jan 2, 2014, 7:10 pm
  #33  
 
Join Date: Dec 2013
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Originally Posted by mia
There is no limit on the number of visits with the Priority Pass provided with American Express Platinum. Guests are $27 per person per visit. The Priority Pass lounge network is much larger than the Lounge Club network. (Lounge Club is a subset of Priority Pass, same company.)
Lounge Club appears to cover guests, I was able to bring one in at no additional charge. I should have been more specific about saying "no guests" - I meant "guests are not free."

I am definitely aware that Lounge Club is a subset of the PP and there are definitely a list of beautiful lounges that the Lounge Club does not grant access to (as opposed to PP).
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Old Jan 2, 2014, 7:37 pm
  #34  
 
Join Date: Dec 2013
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Stainless Steel Card vs "Carbon" Card

I just received the Stainless Steel version of the card today. It's quite beautiful. I'm not sure whether this is important to a forum that isn't necessarily dedicated to the physical qualities and appearance of the cards themselves, but I felt compelled to share.

The raised ISO/IEC 7812 account numbers and other text from the previous generation are gone, now replaced by numbers and text that are directly etched through the topcoat into the steel material. The VISA logo is also etched in but gets special treatment as it appears to have some color fill.

The lack of raised/debossed numbers means that this card is likely incompatible with the older model manual imprint machines. The thickness of the card appears to remain unchanged, but the card does not have a substantial weight to it. It is very solid and feels almost unbendable. Comparing this with the Chase Sapphire card which feels like it can fold in half and fall apart. In fact, when I get home today, If I have some time, I will weigh them to compare. The rear is supposed to use the same "Carbon" material that was applied to the front of the old card. It feels much more like matte plastic. It also has a very faint carbon-fiber pattern printed on to it - it looks a little bit cheesy.

I've attached a photo I took the other day of the previous generation card with the accompanying Lounge Club card.




Black Card Mag - I've attached a screenshot of the TOC to give the forum an idea of the contents of the magazine. I wouldn't say anything in here is all that exclusive, but the production value of the publication seems to be okay.



VIP Booklet - someone was asking about the "VIP Treatment at over 3,000 Properties" claim. I've attached a screenshot of one of the pages in the VIP booklet. At the bottom you will see what these VIP treatment claims are, IMO the same treatment you would get as a regular paying customer. Not sure if "Free WiFi" can be considered VIP treatment.



I hope I can continue shedding light on this, sometimes elusive credit card. Throughout the year I've used it like any of the dozen credit cards I own, but after paying nearly $1k in membership fees, I'd really like to evaluate to see if this card can live up to the marketing claims.

As vain as I am, so far the sleek stainless steel material is one of the high points.
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Old Jan 3, 2014, 9:08 pm
  #35  
 
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Thanks for the insight chino1127, but this information only reinforces my belief that this card is a joke.

I stayed at the Andaz West Hollywood just a week ago (using points before Hyatt bumped it from a category 4 to 5). The "Black Card VIP" benefits of "non-alcoholic mini-bar refreshments, free wireless internet & local phone calls" are benefits that all guests at this property receive.

I'll keep my J.P. Morgan Palladium card for when I need an ego boost. Speaking of which, the J.P. Morgan concierge was able to get me bumped from a standard room to a suite on the penthouse level at the Andaz West Hollywood. I'll take that over a free breakfast. ^
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Old Jan 20, 2014, 6:39 pm
  #36  
 
Join Date: Dec 2013
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Originally Posted by bribro
Thanks for the insight chino1127, but this information only reinforces my belief that this card is a joke.

I stayed at the Andaz West Hollywood just a week ago (using points before Hyatt bumped it from a category 4 to 5). The "Black Card VIP" benefits of "non-alcoholic mini-bar refreshments, free wireless internet & local phone calls" are benefits that all guests at this property receive.

I'll keep my J.P. Morgan Palladium card for when I need an ego boost. Speaking of which, the J.P. Morgan concierge was able to get me bumped from a standard room to a suite on the penthouse level at the Andaz West Hollywood. I'll take that over a free breakfast. ^
How was the suite upgrade performed? Was it on the phone with JPM's concierge at the time of booking, or when you checked-in at the front desk?

I just recently booked the St. Regis Bal Harbour for 2-nights during the Valentines Day weekend. I booked through Black Card Concierge and was able to redeem the VIP Benefits stated which was for a $100 Spa Credit. I'm wondering if this is a perk of the BC, or also included in any full fare booking with the hotel.

Below is the Rate Description in my Starwood account summary: Ensemble Travel One 100usd Spa Credit Ps, Upgrade If Avl, Daily Full Breakfast For Two Guests (maximum Value Of $40 Per Guest, Per Day), Late Checkout If Available.

Lately, I've been really trying to leverage the concierge service. They've helped me in the booking process and I was able to redeem flights and a rental car through the concierge service. I am aware that many cards have this feature, so I'm trying to find out if there's really a distinction between the one provided by BC and say a comparable one by Visa Signature.

I'm still diggin' the stainless steel. It seems like a small thing, but it has some real weight and I can't tell you how many inquisitive looks, comments and compliments I get on it. I would say that service has improved since flashing this baby around.

Note: I've just been approved with AMEX Platinum - I'll give that a thorough run during the year and compare the two cards.

Last edited by chino1127; Jan 20, 2014 at 7:58 pm Reason: Note
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Old Jan 21, 2014, 4:12 pm
  #37  
 
Join Date: Dec 2013
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I'll probably do a full writeup to compare the two cards (AMEX Platinum vs Visa Black Card), but here's a quick comparison of the airline booking engines.

Below are the results of a trip I entered using AMEX's booking engine.


Below is a snapshot of the results of a trip I entered into the system using the Black Card booking engine. You'll notice that everything is in black (go figure) and that the interface and design are not quite a pretty as AMEX.


The flights are identical and were requested within minutes of each other (I entered the request into AMEX's system about a minute before doing it in BC's system). Both appear to be final pricing including all taxes and fees.

So it seems the prices are fairly similar, w/Black Card taking the win by a small margin, but what is more important is that Black Card requires half of the point redemption.

To understand exactly what this means, we have to know that BC only provides 1 pt per $1.00 spent. I have not seen any promos or spending methods that could earn more than that.

AMEX Platinum allows you to earn 2pts per $1.00 on certain qualified purchases and 1pt per $1.00 on everything else. This means if you performed all your purchases within these qualified boundaries, then you can effectively match the benefit as the Black Card, however, if you are like most people and your expenses vary, with only a portion earning double the reward points, booking through AMEX will actually cost you more than through Black Card when redeeming airfare w/points.

For those willing to take advantage of airfare, this could be a big deal. There are a lot of airline rewards cards out there that may offer similar benefits, but there are few that have the combination of benefits that these two cards have.

Right now both cards offer 25,000 pts when signing up and reaching the spending minimums over a set period of time. AMEX Platinum requires $2,000 in 3 months and Black Card requires $1,500 in 90 days. These points will be worth $250 in airfare with AMEX and $500 in airfare with Black Card.

I do not work for Black Card (or AMEX). I only wanted to shed some more light on this subject, particular in reaction to the many posts about Black Card being a "joke" or a "scam" from people who have never owned the card or whom cancelled their membership without utilizing all aspects of the card.

Keep in my the Black Card has added to their membership benefits since it's introduction several years ago. It is still a rather new card but it is making some progress.
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Old Jan 21, 2014, 4:23 pm
  #38  
 
Join Date: Jun 2011
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To an extent, this seems to be veering into "high end credit card comparison" thread, which would actually be quite an interesting thread, I would think.

Originally Posted by chino1127
For those willing to take advantage of airfare, this could be a big deal. There are a lot of airline rewards cards out there that may offer similar benefits, but there are few that have the combination of benefits that these two cards have.
FWIW, if you're looking for a similar high-end credit card and want to redeem awards towards domestic airfare, the Citi Prestige can actually beat both of these cards.
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Old Jan 21, 2014, 5:37 pm
  #39  
 
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Originally Posted by chino1127
How was the suite upgrade performed? Was it on the phone with JPM's concierge at the time of booking, or when you checked-in at the front desk?
I booked the Hyatt stay with my points. Subsequently, I called the JPM concierge to arrange some dining reservations and, after mentioning my Hyatt stay, coyly asked if they had the ability to get me an upgrade there. They said they'd do their best and called me back 10 minutes later to confirm I was now booked for a top-floor suite. I know JPMC has a relationship with Hyatt, so that may been part of it.

Last edited by bribro; Jan 21, 2014 at 5:48 pm
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Old Jan 21, 2014, 5:46 pm
  #40  
 
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Originally Posted by chino1127
...but what is more important is that Black Card requires half of the point redemption.
The difference is that AmEx MR points can be transferred instantly to their travel partners, where redemption levels are often >4 cpp with business/first class airfare. You can also pool your MR points with other cards that have better bonus multiples (the PRG being the obvious example).

The Visa Black Card is essentially a 2% cash back card (but only when points are redeemed specifically for airfare using their online tool). AFAIK, they have zero travel partners that you can transfer to, so 2% is the most you'll ever get with this card. If you wanted a 2% cash back card, you can look elsewhere in Barclays' credit card portfolio and find the Arrival card that gets 2.2% cash back (when redeemed against the broader category of travel). Bottom line, you're paying $400+ extra every year in AFs to get a card that earns less in rewards in order to get lounge access, a concierge, and a card made of metal. Considering all the extra benefits and travel partners you get with the Palladium and Platinum cards for similar AFs, that's why this card is largely considered a joke.

Originally Posted by chino1127
Right now both cards offer 25,000 pts when signing up and reaching the spending minimums over a set period of time. AMEX Platinum requires $2,000 in 3 months and Black Card requires $1,500 in 90 days. These points will be worth $250 in airfare with AMEX and $500 in airfare with Black Card.
If you're lucky, you can get a targeted 100k AmEx Platinum offer, which is easily worth $2k+ if redeemed properly. Or you could get the standard 50k sign-up bonus with the MB Platinum.

Last edited by bribro; Jan 22, 2014 at 10:37 am
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Old Jan 22, 2014, 8:34 am
  #41  
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Old Jan 22, 2014, 4:54 pm
  #42  
 
Join Date: Jun 2011
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Originally Posted by BeatCal
Comes free with Ritz credit card
What are we talking about here?
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Old Jan 22, 2014, 5:17 pm
  #43  
 
Join Date: Dec 2013
Posts: 15
Originally Posted by bribro

The Visa Black Card is essentially a 2% cash back card (but only when points are redeemed specifically for airfare using their online tool). AFAIK, they have zero travel partners that you can transfer to, so 2% is the most you'll ever get with this card. If you wanted a 2% cash back card, you can look elsewhere in Barclays' credit card portfolio and find the Arrival card that gets 2.2% cash back (when redeemed against the broader category of travel). Bottom line, you're paying $400+ extra every year in AFs to get a card that earns less in rewards in order to get lounge access, a concierge, and a card made of metal. Considering all the extra benefits and travel partners you get with the Palladium and Platinum cards for similar AFs, that's why this card is largely considered a joke.
I would disagree with this statement, although I do understand where you are coming from and some of your points are valid. BC offers a number of other benefits in addition to a standard travel card, such as airport lounge access that allows for the inclusion of guests at no charge (AMEX Plat requires you to pay $27 per guest) albeit under the Lounge Club program which is a subset of the Priority Pass membership and therefore offers less lounges; personalized concierge (not a mass market service like Visa Signature Concierge) - I've used this extensively as a personal assistant in lieu of my actual personal assistant in some cases, in one instance asking the concierge to call all 16 rental car companies at an airport to find the best rates and then email the pricing for each one to demonstrate that this was done or having iPad's couriered from a local Apple store to my office at no additional cost; baggage delay insurance (not to be confused with trip interruption, or baggage loss insurance) which AMEX does not offer - I've used this twice - baggage delays occur much more frequently than baggage loss or damage and this is a much more useful benefit; and of course annual gifts, which AMEX does not offer. I will concede to the fact that BC does not have airline partnerships and the points are not transferable - they can only be redeemed in the BC rewards system and only airfare qualifies for the 2x bump, everything else (hotel, consumer goods, etc.) is at the 1:1 ratio. I will spend more time in the AMEX Platinum system to see exactly where these points can transfer to and the actual equivalent utilization once they transfer over.

Yes the annual fee is one of the highest in the industry ($495 for Black Card, $195 per additional card vs $450 for AMEX Platinum and $170 for multiple cards) but rather inconsequential for high spenders. I will also mention that I got the annual fee at Black Card waived with just a phone call - if you demonstrate a decent spend and are polite they will not hang the fee over your head.

Also, keep in mind AMEX is a charge card and BC is a credit card. AMEX will let you carry a balance with a rather high interest charge for 30 additional days, but will not allow you to carry a revolving line of credit like the BC. Also it is important to note that AMEX is not accepted at many retailers (especially overseas), where Visa is accepted almost everywhere. This obviously helps in point accumulation as well as utility.

I can't comment on the Palladium card you referenced, having no experience with it, but the benefits at a glance when perusing the web does seem to beat what's offered by BC or AMEX Plat. The annual fee is a bit higher at $595, but again, inconsequential if you're already a client with JPM's Private Banking Group. That being said, it would be unfair to say any card is a "joke" in comparison with a card like this - this is not a mass market card, and the benefits are designed for a higher tier client and paid for by the clients AUM.

Originally Posted by bribro
I booked the Hyatt stay with my points. Subsequently, I called the JPM concierge to arrange some dining reservations and, after mentioning my Hyatt stay, coyly asked if they had the ability to get me an upgrade there. They said they'd do their best and called me back 10 minutes later to confirm I was now booked for a top-floor suite. I know JPMC has a relationship with Hyatt, so that may been part of it.
I appreciate the clarification. That's actually pretty impressive that they were able to confirm the suite in advance of your actual reservation for a highly rated hotel. I am not sure how Hyatt is in comparison to Starwood, but even with an SPG VIP such rooms are only confirmed available once the member checks-in, just in case a full-fare patron books it the day of.

Originally Posted by nall
To an extent, this seems to be veering into "high end credit card comparison" thread, which would actually be quite an interesting thread, I would think.


FWIW, if you're looking for a similar high-end credit card and want to redeem awards towards domestic airfare, the Citi Prestige can actually beat both of these cards.
It would be nice to get a comparison of actual use, which is what I am trying to do. There are differing levels of concierge service, different experiences with the insurance coverage on covered losses, etc. It would be nice to gather actual usage and experiential information to compare.

Last edited by chino1127; Jan 22, 2014 at 6:48 pm
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Old Jan 31, 2014, 7:19 pm
  #44  
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Originally Posted by chino1127
.....I will also mention that I got the annual fee at Black Card waived with just a phone call - if you demonstrate a decent spend and are polite they will not hang the fee over your head....
How did you get annual fee waived for the first year as you are a new card holder? Or was the fee waiver for subsequent years only?
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Old Feb 1, 2014, 10:25 am
  #45  
 
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Originally Posted by TerryK
How did you get annual fee waived for the first year as you are a new card holder? Or was the fee waiver for subsequent years only?
Curious to find out how much spend is decent. Would appreciated if this could be quantified.
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