Experience with MC extended warranty
Nov 29, 2010, 10:37 pm
#1
Original Poster
Join Date: Nov 2002
Location: LAX
Posts: 3,433
Experience with MC extended warranty
I have used this benefit from AMEX in the past and was wondering how MC extended warranty compares to amex.
I normally put all my gadget purchased on my SPG amex because they double the original manufacturers warranty.
I just noticed on my new citi AA world elite mastercard that this feature is also included.
has any one here had to use this benefit?
has any one here had experience with both amex and MC?
thanks!
I normally put all my gadget purchased on my SPG amex because they double the original manufacturers warranty.
I just noticed on my new citi AA world elite mastercard that this feature is also included.
has any one here had to use this benefit?
has any one here had experience with both amex and MC?
thanks!
Last edited by azmmza; Nov 29, 2010 at 10:51 pm
Nov 30, 2010, 2:48 am
#2
Join Date: Feb 2010
Location: NYC
Programs: UA, AA
Posts: 519
I did use the extended warranty service from CITI, and the entire process was long and arduous. You need to submit documents after documents (including your homeowner's insurance declaration page). I did get manage to get my claim approved, but now I use SPG Amex exclusively for anything I might use warranty service in the future.
Dec 1, 2010, 10:47 pm
#3
Join Date: Nov 2004
Location: Los Angeles, CA; Philadelphia, PA
Programs: OZ Diamond
Posts: 6,134
I did use the extended warranty service from CITI, and the entire process was long and arduous. You need to submit documents after documents (including your homeowner's insurance declaration page). I did get manage to get my claim approved, but now I use SPG Amex exclusively for anything I might use warranty service in the future.
LAX
Dec 2, 2010, 10:08 am
#4
Join Date: Jul 2006
Location: East Coast
Programs: All major Airlines, Hotel Chains, Credit Cards and Car Rentals
Posts: 1,263
I have used Citi MC for claiming Extended Warranty coverage a couple of times and I have never been asked to submit Homeowners insurance. My claims have been handled professionally and everything has proceeded very smoothly. I faxed them all the documents that they needed and my claim was processed successfully within 2 business days with a check in the mail shortly thereafter.
I do not have any experience dealign with AMEX so I cannot offer a comparison.
I do not have any experience dealign with AMEX so I cannot offer a comparison.