HSBC Premier vs CitiGold
Aug 15, 2013, 11:03 am
#31
Join Date: Jul 2003
Location: NY
Posts: 231
Aug 16, 2013, 8:42 am
#32
Join Date: Feb 2013
Location: Miami, FL
Programs: UA 1MM, AA Plat, Marriott LT Titanium, Hyatt Glob, IHG ♢ Amb, Hilton ♢, Hertz Pres
Posts: 6,023
In Ukraine and Romania, you cannot use HSBC at any bank in the country. Period. As far as I'm concerned, that's absolutely ridiculous (it wouldn't be if they provided prior notice, but since their policy is not to do this, it's unquestionably poor form).
2 ATM cards when traveling are a must.
Aug 18, 2013, 4:39 am
#33
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,967
Moderator action
Discussion of the HSBC (USA) Premier MasterCard rewards program has been transferred to the established thread:
http://www.flyertalk.com/forum/credi...astercard.html
http://www.flyertalk.com/forum/credi...astercard.html
Jul 12, 2014, 5:39 am
#34
Join Date: Sep 2008
Location: Seattle, WA
Programs: DL Diamond, Marriott Titanium (Lifetime)
Posts: 33
Just my $0.02 on this conversation.
I have been an HSBC Premier customer for 5 years now, and overall they have been a solid B+ in terms of service. Still a few annoyances here and there that I've learned to live with. The biggest problem I have is that HSBC no longer has any means to electronically download your transactions, e.g. Quicken, QuickBooks, Xero. If you want to reconcile your books, get ready to use pencil and paper. When I inquired why HSBC doesn't have this service, they claimed it was not important to their customers so they stopped supporting it.
For that reason alone, my accountant is begging me to change banks. It would be interesting to see a side-by-side comparison between the "premier" banking relationships that Citi, Chase, HSBC and a couple others offer. Post here if someone knows of a review where this was done.
Cheers.
I have been an HSBC Premier customer for 5 years now, and overall they have been a solid B+ in terms of service. Still a few annoyances here and there that I've learned to live with. The biggest problem I have is that HSBC no longer has any means to electronically download your transactions, e.g. Quicken, QuickBooks, Xero. If you want to reconcile your books, get ready to use pencil and paper. When I inquired why HSBC doesn't have this service, they claimed it was not important to their customers so they stopped supporting it.
For that reason alone, my accountant is begging me to change banks. It would be interesting to see a side-by-side comparison between the "premier" banking relationships that Citi, Chase, HSBC and a couple others offer. Post here if someone knows of a review where this was done.
Cheers.
Jun 22, 2017, 4:32 am
#35
Join Date: Feb 2013
Location: Miami, FL
Programs: UA 1MM, AA Plat, Marriott LT Titanium, Hyatt Glob, IHG ♢ Amb, Hilton ♢, Hertz Pres
Posts: 6,023
Citi Priority charges a $17.50 fee for outgoing wires. I tried to find the HSBC Premier fee and finally had to chat with an agent because I couldn't find it. Here was what they said:
"The fee is not a fixed amount. As such we are unable to provide you the information as requested. However, please be assured that the amount of the fee will be available in the Pre-Payment and Receipt Disclosures you will receive at the time of your wire transaction."
I really can't stand HSBC and their policies. They continue to be one of the worst banks I've ever dealt with. I want to know the fees without having to go through a lengthy process only to find out they are egregious. Guessing since they make you jump through hoops to get it - they are quite high. Ugh.
"The fee is not a fixed amount. As such we are unable to provide you the information as requested. However, please be assured that the amount of the fee will be available in the Pre-Payment and Receipt Disclosures you will receive at the time of your wire transaction."
I really can't stand HSBC and their policies. They continue to be one of the worst banks I've ever dealt with. I want to know the fees without having to go through a lengthy process only to find out they are egregious. Guessing since they make you jump through hoops to get it - they are quite high. Ugh.