gift card problem
Jun 28, 2010 | 11:55 am
#1
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gift card problem
In conjunction with a slot tournament in Las Vegas, I got 6 $25 Harrahs Gift Cards (I think they transact under Mastercard). 5 of the cards worked correctly, when I tried to use one of them at Ballys casino, it showed that it was used earlier that day (also at Ballys). The cards were in my pocket(grouped with a rubberband) at all times, NO ONE (except for me) had access to them. $25 was loaded into each of these on 6/16 and the problem occurred on 6/20. How could this have happened?
Some possibilities(?): (1) two cards with the same number and CSV number on the reverse were issued, (2) the card info was manually entered (as opposed to being swiped at a terminal), and some digits were miskeyed.
I contacted customer service and they are investigating.
Some possibilities(?): (1) two cards with the same number and CSV number on the reverse were issued, (2) the card info was manually entered (as opposed to being swiped at a terminal), and some digits were miskeyed.
I contacted customer service and they are investigating.
Last edited by nrr; Jun 28, 2010 at 10:37 pm
