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UK arrivals - pre-departure, quarantine and post-arrival [currently no requirements]

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Old Jun 4, 2020, 5:57 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: NewbieRunner
Mod note on thread engagement:

A reminder that this thread is about the self-isolation requirements for UK arrivals.

It is a help/Information resource for those travelling or returning to England, Wales, Scotland and Northern Ireland from outside the UK. Let's concentrate on news, questions and answers that are relevant and on-topic and stay away from speculations about the spread of the virus, the performance of politicians and other topics which are more suitable for OMNI.

Please stay within these requirements to avoid issues.

LATEST UPDATES

https://www.gov.uk/guidance/travel-t...virus-covid-19


18 March travel to the UK changes

If you will arrive in the UK from abroad after 4am, Friday 18 March, you do not need to:
  • take any COVID-19 tests – before you travel or after you arrive
  • fill in a UK passenger locator form before you travel

This will apply whether you are vaccinated or not.

You also will not need to quarantine when you arrive, in line with current rules.
Other countries still have COVID-19 entry rules in place. You should check travel advice before you travel.
If you will arrive in England before 4am, 18 March, you must follow the current rules as set out in this guidance.

*****

The following historical information is retained for the time being.

The Passenger Locator Form for passengers arriving into the UK can be found here:
https://visas-immigration.service.go...r-locator-form
This can only be completed once you are within 48 hours of arrival in the UK.

Exemption list from quarantine requirements - specific details:
https://www.gov.uk/government/public...k-border-rules

England
Statutory instrument for individual passengers arriving in to England: https://www.legislation.gov.uk/uksi/2021/582/contents (this html version is updated, but may not have the very latest updates for Statutory Instruments released in the last few days)

Test to release for England only from 15 December, see post 4776 https://www.flyertalk.com/forum/32841066-post4776.html

Statutory instrument for transport providers http://www.legislation.gov.uk/uksi/2.../contents/made

Scotland
Statutory instrument for individual passengers arriving in to Scotland: http://www.legislation.gov.uk/ssi/2020/169/contents (this html version is updated)

Wales
Statutory instrument for individual passengers arriving in to Wales: https://www.legislation.gov.uk/wsi/2020/574/contents (this html version is updated) &
Welsh language version: https://www.legislation.gov.uk/wsi/2...0200574_we.pdf

Northern Ireland
Statutory instrument https://www.legislation.gov.uk/nisr/2021/99/contents (this html version is updated)


PRACTICAL GUIDANCE FOR QUICK RELEASE FROM SELF-ISOLATION (based on November 28th updates)
[This section has been moved lower down in the wiki post following the change in self-isolation rule on 7th January 2022[

Any PCR test noted as a UK Government Day 2 test will be accepted for release from self isolation as soon as you get the negative result. If it is any other PCR test (eg "Fit to Fly") and not advertised specifically as a Day 2 test then it won't be valid.

This means that you can:[list]
  • Book a suitable Day 2 PCR test before you travel and use the booking reference for the test on the PLF (Passenger Locator Form).
    • On your day of arrival go to your scheduled test.
      • Proceed to you place of self-isolation and await the result, which will hopefully be same / next day.

        Alternatively:
        • Book any Day 2 PCR test before you travel even if you do not intend to use this test, and use the booking reference for the test on the PLF to ensure entry to the UK.
          • Note that you are not strictly required to have a PCR booking before arrival, but your carrier might not know that so you run the risk of being denied boarding
          • On your day of arrival (or before end of Day 2) go to a walk-in test centre and take a different test to the one you booked.
            • Proceed to you place of self-isolation and await the result, which will hopefully be same / next day.

        If you are leaving the UK before the end of day 2 then you do not need to take a test, but are required to self-isolate for the duration of your trip (since you do not have a negative result). Also, if you are self-isolating while waiting for a result (and hence have not been informed of a positive result and need to isolate) you may travel to leave the country.

        If you take a test and it is positive for any variant of COVID you will be required to isolate for 10 days from the date of the test.

        Whether you take a test or not you may be contacted by the UK Test and Trace system at any time if it becomes apparent that you have been in contact with another case. This is very unlikely to happen before day 3 if it is in relation to your flight to UK. Depending on the suspected / identified variant for that case and if you are fully-vaccinated by an accepted programme (see below for links to what this means and valid exemptions) :
        • Omnicron or not fully-vaccinated: You will be required to isolated for 10 days, including a bar on travel to leave the country. A negative Day 2 test does not release you from this requirement.
          • Other and fully vaccinated : You will not be required to isolate.

Test Providers for Day 2/8 tests & Day 5 Test to release
This section is for FTers to post their experience with specific providers (good or bad). Keep it brief and to the point. Please mention how the service is provided and your FT name.

DNA Workplace - Postal - Test kits arrived with me on time. Royal Mail slow for return. 5+ days for Day 2 result. #DaveS
DNA Workplace - Postal - Test kits both arrived on time, video of tests required, results by late evening Day 3 and Day 9. #TSE
ExpressTest Gatwick - Drive through - Tested early at 1000 a few times for TTR. Results came through in evening. #DaveS
NowTest - Postal - Day 2 kit arrived on time, day 8 did not. Will update with result arrival times when applicable. #wilsnunn
Collinson - Postal - Day 5 Test to Release kit arrived in time. Results and release by end of day 6. #tjcxx
CTM - Postal - Days 2/8 kits arrived together in time. Both sent results 2 days after posting. #tjcxx
Qured (Oncologica) - Postal -Day 2/8 kits arrived late. Results 3+ days from posting. #Gagravarr
Qured (Oncologica) - Postal - Day 2/8 kits arrived on time. Day 2 result on Day 5 and Day 8 result on Day 10 - happy customer! #EddLegll
Qured (Ocnologica) - Postal - Day 2/8 kits arrived on time. Day 2 result on Day 5 (after bedtime; ironically after my TTR result). #KSVVZ2015
Anglia DNA - Postal - Day 2/8 kits arrived early. (Both were labelled Day2). Results on Day 4 and Day 9. Cheapest on the list at the time, and good service/result. #tjcxx
Qured - Pre-flight test booked and bought through BA. Very efficient service. Highly recommended. #lhrsfo
Randox - Days 2 and 8. Booked two days before return, using BA discount. Kits already arrived on return. Slightly confusing instructions but manageable. Used Randox dropbox and results next day. Good. #lhrsfo
Randox - Day 2 (also used as pre departure test for a London to Milan flight). Used a drop box and results arrived at midnight the next day. #11101
Randox - Day 2 test centre - 2h30 queues outside the test centre in Waterloo. Results of antigen arrived 45 minutes later. #11101
Collinson - Test to Release at LHR T2. Good trip out! Very efficient service and well organised. Used BA discount. Results by end of day. Excellent. #lhrsfo
DAM - Test to Release in Fulham (they have many locations) - the cheapest fast turnaround TTR we have found. They promise 24 hours but in reality me, my wife, and my son (on different days) have received results inside of 12 hours. Very efficient staff as well. Princes outside of Central London as low as 99 GBP. Fulham is 129 GBP. #KSVVZ2015
Boots/Source Bioscience - days 2&8. Both packs sent in the same mail, waiting at the isolation address. Dropped off at postbox at 4pm, result back next day between 4 and 5 pm, very effective. Bought from Boots, £160, but same package sold directly bu Source Bioscience is just £120. Aaargh! Instructions said nasal and throat swabs, did only nasal and marked accordingly, no issues. #WilcoRoger
Collinsons/Stansted walkin TTR - test taken 1:30 pm, email with results 10:10 pm same day If the BA20OFF doesn't work (didn't work for us) there's another discount on the airport's site #WilcoRoger
Ordered Day-2 kit from Chronomics a week before our return for £18.99. Duly dispatched day we were returning to UK, so arrived on day following return. Reasonably simple process to do test and upload -ve result picture. Not sure where +ve result would have led to... #EsherFlyer
Hale Clinic testing centre (near Oxford Circus) - While not the least expensive, appoint schedules are accurate and results returned in promised timeframe. I've used the clinic for Day 2 tests (twice) and antigen test for US (once). I would def utilize again. #ecaarch
Halo at T5 (Sofitel) - Day 2 PCR spit test. Took the test 7pm, results arrived 7am the next day. No queues but a slightly awkward process to follow.

Useful data sources:

New cases per 100k - 7 days: https://covid19.who.int/table
New tests per 1000 - 7 days: https://ourworldindata.org/coronavirus-testing
Vaccination doses per 100: https://ourworldindata.org/covid-vaccinations
Sequenced samples uploaded to GISAID: https://www.gisaid.org/index.php?id=208
NHS Track & Trace data (positivity rates for arriving passengers are published every three weeks, so if you can't find the data in the current release it will be in one of the previous two) https://www.gov.uk/government/collec...weekly-reports https://assets.publishing.service.go...ut_week_50.ods
UK daily COVID data https://coronavirus.data.gov.uk/?_ga...827.1594116739
Risk assessment methodology to inform international travel traffic light system
Data informing international travel traffic-light risk assessments


Testing Terminology
Notes which may assist with understanding which tests to use and with "reuse" of UK tests for other countries regulations:
  • LFT: Lateral Flow Test - A rapid antigen test using nasal / throat swab typically performed by the traveler at home, hotel, etc using simple disposable device. Usually tests the "outer shell" of the nucleus (which causes the symptoms and is reasonably stable across variants) and not the "spikes" (which allow new variants to invade more easily), so gives a positive result for many variants. (See https://en.wikipedia.org/wiki/COVID-...d_antigen_test)
  • PCR: Polymerase Chain Reaction - A laboratory based test which looks at the nucleus of the virus to determine which specific variant it is. After a positive LFT test ("I have some form of COVID") a PCR test ("You have the Gamma variant") allows identification and tracking of new variants to see if they are likely to become a "variant of concern". (See https://en.wikipedia.org/wiki/Polymerase_chain_reaction)
  • NAAT: Nucleic Acid Amplification Test - A general class of laboratory based tests which includes PCR, LAMP, etc tests. (See https://www.cdc.gov/coronavirus/2019...b/naats.html)
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UK arrivals - pre-departure, quarantine and post-arrival [currently no requirements]

 
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Old Jun 21, 2021, 11:39 am
  #8716  
PxC
 
Join Date: Sep 2016
Location: Bristol
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Posts: 921
It's day 12 and I still haven't got around to doing/posting back a day 8 sample (Randox). Is there any time limit for this or can I just leave it until I go away again?
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Old Jun 21, 2021, 11:47 am
  #8717  
 
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Originally Posted by wilsnunn
Not wishing to question the abilities of the journalists at the Daily Mail, however I just wanted to point out that unless they have been passed the uncensored data by a government source (I am not ruling this out, but the article specifically links the publicly available data) this has the potential to be a widely inaccurate statistic. Allow me to demonstrate, using exactly the data that they have linked in their article (and indeed this is the data that I include in my weekly report each Thursday).

Note that in providing this analysis I am not in any way trying to imply that I believe the UK should have stricter or indeed weaker restrictions on those entering the country. I am simply providing a commentary on the statistics provided by NHS Test & Trace and highlighting how the statistics have the potential to be taken out of context.



Note that I have left the hyperlink to the data in the quote above. This hyperlink goes straight to the data that I am referencing in the rest of this post and the hyperlink comes straight from the MailOnline website.

I can only assume that they mean a positive test result, not negative. But moving on from that, lets take a look at some of the key figures mentioned:
  • Only 89 people coming from Amber countries were positive (assuming the correction that I mention above)
  • All of the positive came from Amber countries came from 16 specific countries
  • No imported cases from Amber countries were classified as being 'variants of concern'
  • 23,465 people travelled to the UK from Amber countries
I shall address these points below:

It is important to note that in the data provided by NHS Test & Trace, any numbers less than 3 (i.e., 0, 1 or 2) are censored and replaced with an asterisk (*), this is for privacy reasons.

a) In the NHS T&T data for the period 20-May-2021 through 06-Jun-2021 (as referenced in the MailOnline article), there are 167 countries and territories classified as Amber. Considering only these 167 countries, the number of positive cases is shown to be 89, these 89 cases do indeed show from only 16 countries. The important thing missing here though is that there are 151 countries for whom the data is censored, this means that the 89 is an absolute lower bound on the number of imported cases from Amber countries and the upper bound is actually higher at 391. Of course to reach this upper bound, this would require all countries and territories with a censored number of people testing positive to have 2 arrivals testing positive.

b) The number of positive test samples which were sequenced has a lower bound of 10. These 10 are associated with positive test results from people arriving from Cyprus, Greece and Romania. The remaining 164 countries all have the number of positive cases being sequenced censored, thus using the same logic as before the potential number of sequenced samples was 328. The number of VoCs identified from the 10 sequenced samples was negligible (i.e. fewer than three for each of the three countries tested). There is an upper bound of 334 variants of concern being identified.

c) The same logic holds with the number of arrivals. 57 of the 167 countries listed as Amber had fewer than 3 arrivals tested. This means that there is the potential for an additional up to 114 arrivals.

d) This also completely excludes the fact that 22,445 people were tested who came from an "Unknown" country or territory. Of these 22,445 people there are an additional 99 positive cases. Of these 99 cases there were a total of 26 samples were positive for variants of concern. This group of "Unknown" origin travellers is split into two sub groups, those from "Unknown" countries and those from "Unknown- multiple" countries. Of the 76 who tested positive within the "Unknown" group, only 10 were sequenced and 6 of those were VoCs, i.e. 60% of those sequenced. In the "Unknown- multiple" group, there were 23 people who tested positive, of which 25(!!!) were sequenced for VoCs, of these 25(!!!), 20 came back positive for VoCs and as such 80% of those sequenced were VoCs.

All of this combines to give the following possibilities for the test positivity from Amber countries:

Range of test positivity ignoring additional 22,445 people:
Minimum: 0.377%
Maximum: 1.666%

Range of test positivity including additional 22,445 people:
Minimum: 0.408%
Maximum: 1.067%
Now of course you can also apply the data regarding false positives in low prevalence situations such as this,…….. but lets not go there…
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Old Jun 21, 2021, 11:49 am
  #8718  
 
Join Date: Oct 2012
Location: Kent, UK
Programs: M&S Elite+
Posts: 3,654
Originally Posted by PxC
It's day 12 and I still haven't got around to doing/posting back a day 8 sample (Randox). Is there any time limit for this or can I just leave it until I go away again?
If you are not relying on it for freedom (assumes you have done day 5 TTR), then you can leave it as long as you like. With the usual caveat that the legislation can change at any time without warning.
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Old Jun 21, 2021, 1:36 pm
  #8719  
 
Join Date: Oct 2013
Programs: GGL/CCR
Posts: 1,899
Originally Posted by DaveS
If you are not relying on it for freedom (assumes you have done day 5 TTR), then you can leave it as long as you like. With the usual caveat that the legislation can change at any time without warning.
What's the legality around this then?

None as it says after day 8 and you can't leave quarantine without a result? But doesn't matter with TTR?
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Old Jun 21, 2021, 1:36 pm
  #8720  
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
 
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
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Originally Posted by Frequentflyer99
And why on earth has a lateral flow test ever been accepted as sufficient for entry to the UK? As they are known to be unreliable, why let people in without a PCR test ? Also what is the logic of policed lateral flows, but DIY PCR's? Has the govt ever even tried to explain any of this ??
Lateral Flow Tests are accurate so long as there is a high viral load. Hence the notion of doing them twice a week, if someone catches Covid, if caught on the right days then the test is accurate even in asymptomatics. Done of the wrong day then it's not so accurate (and nor is PCR at some point). I am part of a cohort that does LF testing every 48 hours and PCR every week. From that group almost everyone found PCR positive also is positive on LFD. If you wanted a rough rule of thumb, LFDs are about 70% accurate if doing a mass group twice a week, but if you aren't using them a lot that figure goes down. So to answer the question, LFD probably would stop someone symptomatic from getting on a aircraft, and the more transmissible flyers who are asymptomatic. One of the problems that has bedevilled us with this pandemic is that all testing is fraught with problems, a fact that the virus is able to exploit.
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Old Jun 21, 2021, 1:45 pm
  #8721  
Ambassador, British Airways; FlyerTalk Posting Legend
 
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Originally Posted by teledude
What's the legality around this then?

None as it says after day 8 and you can't leave quarantine without a result? But doesn't matter with TTR?
correct. Without TTR, for an amber country you can’t leave self isolation until you have done the day 8 test. So you can delay taking it since there is no upper time limit on taking the day 8 test, but you are stuck in self isolation until you do.

if you do TTR your self isolation stops the moment you get your negative test. Delaying taking your day 8 test later has no impact anymore since you have already stopped self isolating.
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Old Jun 21, 2021, 3:53 pm
  #8722  
Suspended
 
Join Date: Aug 2020
Posts: 963
Originally Posted by KARFA
correct. Without TTR, for an amber country you can’t leave self isolation until you have done the day 8 test. So you can delay taking it since there is no upper time limit on taking the day 8 test, but you are stuck in self isolation until you do.

if you do TTR your self isolation stops the moment you get your negative test. Delaying taking your day 8 test later has no impact anymore since you have already stopped self isolating.
but what is the enforcement mechanism since there seems to be no coordination between test results and the test and trace team?
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Old Jun 21, 2021, 4:06 pm
  #8723  
 
Join Date: May 2010
Posts: 2,345
Originally Posted by KSVVZ2015
but what is the enforcement mechanism since there seems to be no coordination between test results and the test and trace team?
Exactly we were asked many times if our Day 2 was negative. No call today on day 11 hurrah.
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Old Jun 21, 2021, 4:51 pm
  #8724  
 
Join Date: Jun 2017
Location: SF Bay Area
Programs: BA Gold, UA, Southwest
Posts: 119
I was just wondering whether anyone has any experience with the passenger locator and quarantine calls from track and trace for adults with special needs. I was hoping that the rules would change, and we wouldn't need to deal with testing/quarantine, etc, but it looks like that will not be the case barring a miraculous green listing of the USA on Thursday. I'm not holding my breath. Our flight is June 30th, landing July 1st.

Our 24-year-old son is special needs (intellectual disability). We are his legal conservators. I am planning to fill out the passenger locator for him (I don't think I can include him on mine as he is over 18?), and I'm hoping there will be a box to check that someone else is filling it out for him? I'm also wondering how to deal with the stupid quarantine calls. They caused me much anxiety in my May trip, and there is no way he'll be able to talk to them. I am not looking forward to having to explain to the script readers that my son is disabled, etc. I've searched the UK government site, written to BA (with no response yet), and googled. Found nothing. Special needs/disabled passengers don't seem to be contemplated in this scheme. Any advice would be appreciated.

P.S. I did try to call BA but gave up after being on hold forever.
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Old Jun 21, 2021, 9:36 pm
  #8725  
 
Join Date: Apr 2012
Location: NYC
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Posts: 1,200
Originally Posted by remaxmac
I was just wondering whether anyone has any experience with the passenger locator and quarantine calls from track and trace for adults with special needs. I was hoping that the rules would change, and we wouldn't need to deal with testing/quarantine, etc, but it looks like that will not be the case barring a miraculous green listing of the USA on Thursday. I'm not holding my breath. Our flight is June 30th, landing July 1st.

Our 24-year-old son is special needs (intellectual disability). We are his legal conservators. I am planning to fill out the passenger locator for him (I don't think I can include him on mine as he is over 18?), and I'm hoping there will be a box to check that someone else is filling it out for him? I'm also wondering how to deal with the stupid quarantine calls. They caused me much anxiety in my May trip, and there is no way he'll be able to talk to them. I am not looking forward to having to explain to the script readers that my son is disabled, etc. I've searched the UK government site, written to BA (with no response yet), and googled. Found nothing. Special needs/disabled passengers don't seem to be contemplated in this scheme. Any advice would be appreciated.

P.S. I did try to call BA but gave up after being on hold forever.
why not tick the box that says you cannot receive calls and then outline special needs in the comment box? You will probably still get calls but for what it’s worth my cousin recently missed every single call due to being on work teleconferences and didn’t get any enforcement visits.
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Old Jun 21, 2021, 10:29 pm
  #8726  
 
Join Date: Oct 2012
Location: Kent, UK
Programs: M&S Elite+
Posts: 3,654
Originally Posted by remaxmac
I was just wondering whether anyone has any experience with the passenger locator and quarantine calls from track and trace for adults with special needs. I was hoping that the rules would change, and we wouldn't need to deal with testing/quarantine, etc, but it looks like that will not be the case barring a miraculous green listing of the USA on Thursday. I'm not holding my breath. Our flight is June 30th, landing July 1st.

Our 24-year-old son is special needs (intellectual disability). We are his legal conservators. I am planning to fill out the passenger locator for him (I don't think I can include him on mine as he is over 18?), and I'm hoping there will be a box to check that someone else is filling it out for him? I'm also wondering how to deal with the stupid quarantine calls. They caused me much anxiety in my May trip, and there is no way he'll be able to talk to them. I am not looking forward to having to explain to the script readers that my son is disabled, etc. I've searched the UK government site, written to BA (with no response yet), and googled. Found nothing. Special needs/disabled passengers don't seem to be contemplated in this scheme. Any advice would be appreciated.

P.S. I did try to call BA but gave up after being on hold forever.
I can not give any authoritative advice on this, but I do not think you should worry at all. Just put your own contact details on your sons PLF and field the calls yourself. I would be very surprised if anyone from T&T would ask to speak to your son when you explain the circumstances to them when they call. More likely it will not be on their script and they will hang up. The worst that can happen is they ask the police to visit you and they will find you all self isolating and go away. If you are following the rules on self isolation and testing, then they cannot touch you.
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Last edited by DaveS; Jun 21, 2021 at 11:27 pm
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Old Jun 21, 2021, 11:26 pm
  #8727  
 
Join Date: May 2014
Posts: 7,237
Originally Posted by stephem
“A cheaper option…”. Don’t get me laughing that hard, family of 5, business class tickets, not in the same universe of pricing.
Apologies for trying to help out then.
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Old Jun 21, 2021, 11:43 pm
  #8728  
Suspended
 
Join Date: Aug 2020
Posts: 963
Originally Posted by DaveS
I can not give any authoritative advice on this, but I do not think you should worry at all. Just put your own contact details on your sons PLF and field the calls yourself. I would be very surprised if anyone from T&T would ask to speak to your son when you explain the circumstances to them when they call. More likely it will not be on their script and they will hang up. The worst that can happen is they ask the police to visit you and they will find you all self isolating and go away. If you are following the rules on self isolation and testing, then they cannot touch you.
You could also check the box on the PLF that says you can only be contacted by SMS and then explain the reason (it requires you to if you check this option).

Is there any reason to pick up the phone after receiving a TTR negative? The incentive to pick up the phone prior to this is to avoid a referral to the rent-a-cop team who shows up at the door (though there is of course now the random element as well) but I can’t see any reason to bother talking to them after receiving a negative test result. I’ve done five trips since May 17 all to Amber list countries so have literally had a call all but one day I’ve been in the UK over the last 5+ weeks. I’m getting tired of them.
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Last edited by NewbieRunner; Jun 26, 2021 at 12:33 am Reason: Merge consecutive posts by same member
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Old Jun 21, 2021, 11:49 pm
  #8729  
 
Join Date: Jun 2017
Location: SF Bay Area
Programs: BA Gold, UA, Southwest
Posts: 119
Originally Posted by PbodyPhoto
why not tick the box that says you cannot receive calls and then outline special needs in the comment box? You will probably still get calls but for what it’s worth my cousin recently missed every single call due to being on work teleconferences and didn’t get any enforcement visits.
I didn't recall that box. I will definitely check that. Thanks. It just feels weird to be filling out a document for him and not have any way to explain that I'm doing so. I wish there was a way I could include him on my locator. I would try, but I don't want any issues at the Border. Most forms have a place to note if you are a guardian/conservator, etc, but I don't remember seeing that on the locator. Thanks!

Originally Posted by DaveS
I can not give any authoritative advice on this, but I do not think you should worry at all. Just put your own contact details on your sons PLF and field the calls yourself. I would be very surprised if anyone from T&T would ask to speak to your son when you explain the circumstances to them when they call. More likely it will not be on their script and they will hang up. The worst that can happen is they ask the police to visit you and they will find you all self isolating and go away. If you are following the rules on self isolation and testing, then they cannot touch you.
We are definitely planning on fielding any calls for him, but from my last quarantine call experience I had one person out of all my calls who was a native English speaker. The rest were clearly reading from a script and when I tried to say anything they got very flustered. I agree about the likelihood of a hangup. I was just hoping there would be an exception for situations like this (i.e. I'm assuming they aren't calling young kids). I guess we'll just plan on a visitor or two, LOL. I ended up sending something to Border Force. We'll see if they are more responsive than BA I'm not holding my breath. Thank you!
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Old Jun 22, 2021, 2:02 am
  #8730  
 
Join Date: Apr 2014
Location: Kazakhstan
Programs: BA Gold, AirAstana Silver (much use as chocolate teapot)
Posts: 867
Originally Posted by KSVVZ2015
You could also check the box on the PLF that says you can only be contacted by SMS and then explain the reason (it requires you to if you check this option).
Out of interest anyone know what a legitimate reason is for selecting the text only option? The only reason for asking is I have no landline phone at home & the mobile signal is very poor so frequently miss mobile calls. When I get missed calls I just dial back but that doesn’t work with the checkers.
DorsetKnob is offline  


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