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-   Copa | ConnectMiles (https://www.flyertalk.com/forum/copa-connectmiles-751/)
-   -   Copa announced ConnectMiles (https://www.flyertalk.com/forum/copa-connectmiles/1664299-copa-announced-connectmiles.html)

mcdullhk88 Mar 8, 2016 10:06 am

Does the CM online upgrade request form even work?

KenInEscazu Mar 12, 2016 11:57 am


Originally Posted by mcdullhk88 (Post 26302381)
Does the CM online upgrade request form even work?

It took months for them to make it work, but I can say from personal experience that it now does.

mcdullhk88 Mar 12, 2016 4:07 pm


Originally Posted by KenInEscazu (Post 26322997)
It took months for them to make it work, but I can say from personal experience that it now does.

Thanks. That means I can now conclude that it works for every Copa-operated flight except group reservations, even after splitting the record. ;)

FYI in case anyone ends up in the same scenario: after splitting a group reservation, I had to be transferred to the "redemption desk" to use an upgrade certificate. And not every agent knew I needed to be transferred - some just said no upgrade space is available and one agent said the case will be "escalated" but I never heard back in the suggested 48-hour timeframe. :( Key is to call and redemption desk will get it done on the spot.

Duhh Mar 17, 2016 1:50 am

Finally received my credentials pack!

psbaj Mar 20, 2016 6:31 pm


Originally Posted by KenInEscazu (Post 26322997)
It took months for them to make it work, but I can say from personal experience that it now does.

All the 5 flights from partners (Turkish and GOL) that I tried to request miles submiting the information through their form didn't work. I had to contact them by e-mail to get the miles on my account.

godsquare Mar 29, 2016 8:46 pm

I also have an issue with miles from partner airlines were not credited to my connectmiles account correctly. What is the email address that I should write to?

godsquare May 19, 2016 9:38 pm


Originally Posted by godsquare (Post 26407202)
I also have an issue with miles from partner airlines were not credited to my connectmiles account correctly. What is the email address that I should write to?

One month later and my miles are still missing. Most of agents I have contacted with so far are quite clueless. :(

Weez_1000 Dec 10, 2016 8:03 am

Maybe I'm just dense but I'm trying to see what complimentary upgrades are available to a UAMP 1k. Would i be eligible for a CPU from PTY-MIA? if so, where would i stand in the upgrade queue? Cant seem to find this on Copa's or United site.

YadiMolina Dec 10, 2016 10:22 am


Originally Posted by Weez_1000 (Post 27591637)
Would i be eligible for a CPU from PTY-MIA?

No. Only ConnectMiles premier members have complimentary upgrade eligibility.

babypuwet Dec 10, 2016 7:48 pm

hey guys, i status matched in december last year. When will my status expire? Is it Dec 31 or Feb 28, 2017? Also, does anyone know how to print out a temporary card? I can't seem to find it now. Thanks

Viajero Millero Dec 13, 2016 11:02 am


Originally Posted by babypuwet (Post 27594069)
hey guys, i status matched in december last year. When will my status expire? Is it Dec 31 or Feb 28, 2017? Also, does anyone know how to print out a temporary card? I can't seem to find it now. Thanks

You status should be good until Feb 2018.

How did you match? Via email?

jimaleg Feb 13, 2017 4:21 pm


Originally Posted by Viajero Millero (Post 27605985)
You status should be good until Feb 2018.

?

So with COPA is status re-evaluated at the end of February? I was told it was December 31 but perhaps I'm not remembering correctly. I'm still gold as of mid-February and I had no flights for 2016. Will I lose it on 2/28/17?

Flying Machine Feb 13, 2017 4:25 pm

I status matched CM from UA and received CM Platinum.. I missed the threshold for Gold to requalify. Think I can get a soft landing?

KenInEscazu Feb 15, 2017 7:54 pm


Originally Posted by jimaleg (Post 27904955)
So with COPA is status re-evaluated at the end of February? I was told it was December 31 but perhaps I'm not remembering correctly. I'm still gold as of mid-February and I had no flights for 2016. Will I lose it on 2/28/17?

Although the qualifying period ends on 12/31 each year, your status remains intact through the end of February of the next year. In your case this means that you stopped qualifying for 2017 at the last minute of December, but you retain your status through the end of February (13 days from now).


Originally Posted by Flying Machine (Post 27904967)
I status matched CM from UA and received CM Platinum.. I missed the threshold for Gold to requalify. Think I can get a soft landing?

I haven't heard of any. They are more flexible than the N. American carriers, but they did allow 18 months in the launch period. It's always worth asking, but I wouldn't have high hopes.

keitherson Feb 15, 2017 11:02 pm

No soft landing for me. I went straight from PP to Gold.


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