Go Back  FlyerTalk Forums > Miles&Points > Discontinued Programs/Partners > Continental OnePass (Pre-Merger)
Reload this Page >

does CO engage in variable pricing based on browser cookies/visits/onepass #?

Community
Wiki Posts
Search

does CO engage in variable pricing based on browser cookies/visits/onepass #?

 
Thread Tools
 
Search this Thread
 
Old Aug 24, 2009 | 9:13 am
  #16  
 
Join Date: Aug 2006
Posts: 402
The CO inventory system does not have the capability to differentiate between booking requests based on individual. Every person searching for seats has the same chance of grabbing the lowest fare. As far as I know, there is no fare elasticity calculation embedded in the inventory availability based on OnePass number.

However, Point of Sale does discriminate fares based on origin location, so that might be a factor but unlikely.

Chances are you searched for the flights too many times and drove up the marginal fare calculator in the RES system which is dynamically driven based on future demand as has been stated.

No shady dealings.
airzim is offline  
Old Aug 24, 2009 | 9:31 am
  #17  
RNE
 
Join Date: Sep 2005
Location: JZRO
Posts: 9,175
None of my split personalities is wacky enough to believe CO is doing this (not that it can't be done, mind you), not even my Mr. Monk personality who has no problem checking a flight price twice daily for six months or more. (Most people don't plan as far out as yours truly.) When doing this daily checking for weeks on end, I routinely notice the price go up and down, often by seemingly set amounts. Might be $340, then $310, then $370, then back to $340, varying by $30 each time, but it's not because anyone is checking the prices. If you're paranoid, you might believe CO is messing with you personally. They're not. CO only messes with me personally. Just ask my psychiatrist at the Psychoneurotic Institute for the Very, VERY Nervous.
RNE is offline  
Old Aug 24, 2009 | 10:25 am
  #18  
 
Join Date: Sep 2001
Location: Austin, tx, USA
Programs: UA 1K, Hertz 5-star, Marriott Gold
Posts: 261
There are a couple of things to think about here:

1) The GDS and the websites are not linked in real-time. This is why sometimes when you go to book something it will tell you that the fare is no longer available. This is what happens when you mix 1960's era technology with 1990's.

2) We're talking about a company here that can't even manage basic CRM tasks and you think they're doing advanced real-time demand pricing models? These are the same people who e-mail me telling me that I'm close to making Platinum when I'm already Plat.
octopic is offline  
Old Aug 24, 2009 | 2:32 pm
  #19  
xFF
 
Join Date: May 2004
Programs: UA lifetime 1K
Posts: 2,033
Originally Posted by octopic
There are a couple of things to think about here:

1) you mix 1960's era technology with 1990's.

2) even manage basic CRM tasks
Sufficiently advanced incompetence is indistinguishable from malice.
xFF is offline  
Old Aug 24, 2009 | 4:44 pm
  #20  
 
Join Date: Jul 2005
Location: Lat. N41., Long. W-75, in the NJ foothills of the Poconos
Programs: Ex-Con Million Miler, UA MM, CO Plat dozen, Onepass member since 1988
Posts: 906
Originally Posted by xFF
Sufficiently advanced incompetence is indistinguishable from malice.
LOL!!

B7
Bernoulli 777 is offline  
Old Aug 24, 2009 | 4:47 pm
  #21  
FlyerTalk Evangelist
10 Countries Visited
20 Countries Visited
30 Countries Visited
20 Years on Site
 
Join Date: Aug 2002
Location: Bay Area, CA
Programs: UA Plat 2MM; AS MVP Gold 75K
Posts: 35,092
Originally Posted by Hartmann
2) We're talking about a company here that can't even manage basic CRM tasks and you think they're doing advanced real-time demand pricing models? These are the same people who e-mail me telling me that I'm close to making Platinum when I'm already Plat.


Yeah, these same people sent me a Mileathon email today, and when I clicked on the link, it told me to come back on 9/1 when it starts. Their EUA is ridden with loopholes where people can circumvent the priority just by being at the right place at the right time.

There's no way they're doing this.
channa is offline  
Old Aug 24, 2009 | 4:48 pm
  #22  
 
Join Date: Jul 2005
Location: Lat. N41., Long. W-75, in the NJ foothills of the Poconos
Programs: Ex-Con Million Miler, UA MM, CO Plat dozen, Onepass member since 1988
Posts: 906
Now for us paranoids...

Now for us paranoids who are lower tier computer jocks:
What is the easiest way to clear cache and/or cookies, as described above?
Bernoulli 777 is offline  
Old Aug 24, 2009 | 4:58 pm
  #23  
A FlyerTalk Posting Legend
10 Countries Visited20 Countries Visited30 Countries Visited20 Years on Site
 
Join Date: Apr 2001
Location: PSM
Posts: 69,232
Originally Posted by Bernoulli 777
Now for us paranoids who are lower tier computer jocks:
What is the easiest way to clear cache and/or cookies, as described above?
In IE click Tools | Internet Options. In the middle of that dialog there should be a section labeled "Browsing History" with a delete button in it. In FireFox 3.x click Tools | Clear Private Data.
sbm12 is offline  
Old Aug 24, 2009 | 5:50 pm
  #24  
 
Join Date: Oct 2007
Programs: Maker's Mark Ambassador
Posts: 263
For what it's worth, I have had the opposite experience more than a few times, but that happens for BusinessFirst bookings made around midnight Houston time when, I suspect, CO releases unsold or canceled inventory. Every now and then, the difference is such that it's "buy now, ask questions later."
bluegrinch is offline  
Old Aug 24, 2009 | 6:24 pm
  #25  
xFF
 
Join Date: May 2004
Programs: UA lifetime 1K
Posts: 2,033
Originally Posted by Bernoulli 777
Now for us paranoids who are lower tier computer jocks:
What is the easiest way to clear cache and/or cookies, as described above?
You might also investigate http://www.ccleaner.com/ CCleaner. Free, no spy- or ad- ware, over 300 MM in use, and one click removes unwanted cookies, etc.
xFF is offline  
Old Aug 24, 2009 | 7:39 pm
  #26  
 
Join Date: Sep 2001
Location: Austin, tx, USA
Programs: UA 1K, Hertz 5-star, Marriott Gold
Posts: 261
Originally Posted by Bernoulli 777
Now for us paranoids who are lower tier computer jocks:
What is the easiest way to clear cache and/or cookies, as described above?
Install Google Chrome and use the Incognito mode.
octopic is offline  
Old Aug 24, 2009 | 7:50 pm
  #27  
10 Countries Visited
20 Countries Visited
30 Countries Visited
15 Years on Site
 
Join Date: Apr 2008
Location: San Antonio - the nicest city in northern Mexico
Programs: CO OnePass; AAdvantage Dirt; IHG Priority Club Plat; Hyatt Plat; Marriott Gold; Avis PresPref;
Posts: 902
Read again

Originally Posted by Renard
The offer such guarantees hoping most won't take advantage of it.

I, for one, don't trust the airlines enough to do it. I tend to think that they'll try to weasel out of paying. I know from experience that our major US chains with a similar policy do so. If I find a plane ticket cheaper on a different website for the same flights...I buy it on that other site. Especially with the dynamic nature of airline fares....what's there now might not be there in 10 mins. When CO (or whatever airlines) goes to check verify the lower price.. and it is gone...then you're screwed. You can take screen shots etc...but will they accept them? Well if they're looking to get out of paying...maybe not.
Renard - you must BUY, not just find a lower fare on another site to claim the LFG. All the screen shots in the world won't help. Actually makes sense, too, as those lower fares are quite often unavailable when you try to complete the purchase to say nothing about what shenanigans someone with basic Photoshop skills could try to pull.
SeamusSA is offline  
Old Aug 25, 2009 | 10:00 am
  #28  
All eyes on you!
15 Years on Site
 
Join Date: Dec 2008
Location: CLE
Programs: UA Silver
Posts: 1,285
Originally Posted by speedster1978
I've suspected this as well, as quite a few times have found fares and then come back 15 minutes later to book it, the fare is now way higher...

Then to confirm things, I'll use another browser, not logged in ever as my OnePass, and it shows the lower fare again... so I'll book there and just be done with it...
+1

I and my coworkers have noticed this curious behavior many times.
paule123 is offline  
Old Aug 25, 2009 | 11:23 am
  #29  
 
Join Date: May 2006
Location: PHL/EWR
Programs: UA, AA
Posts: 1,821
I've noticed the behavior too, but after waiting for a little bit, the price reverts to its original.

So, I'm also in the camp that the earlier search caused the last seats in the bucket to be pulled (which is actually a good thing, if you think about it -- once you click on a fare, you want those seats reserved for you so that the fare doesn't go up while you are completing the transaction). Once the earlier search times out, the seats are released back into inventory.
PSU Mudder is offline  
Old Aug 25, 2009 | 11:26 am
  #30  
FlyerTalk Evangelist
5M
100 Countries Visited
All eyes on you!
20 Years on Site
 
Join Date: Sep 2002
Location: Between AUS, EWR, and YTO In a little twisty maze of airline seats, all alike.. but I wanna go home with the armadillo
Programs: CO, NW, & UA forum moderator emeritus. Eurobonus Millionaire
Posts: 38,721
Originally Posted by PSU Mudder
So, I'm also in the camp that the earlier search caused the last seats in the bucket to be pulled (which is actually a good thing, if you think about it -- once you click on a fare, you want those seats reserved for you so that the fare doesn't go up while you are completing the transaction). Once the earlier search times out, the seats are released back into inventory.
I am sure that this is exactly what is happening.
Xyzzy is offline  


Contact Us - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2026 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.