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-   Continental OnePass (Pre-Merger) (https://www.flyertalk.com/forum/continental-onepass-pre-merger-488/)
-   -   you guys having problems with continental.com? (https://www.flyertalk.com/forum/continental-onepass-pre-merger/960256-you-guys-having-problems-continental-com.html)

dan1431 Jun 3, 2009 11:28 am

Never mind, it appears to be back.

Dan

ab2013 Jun 3, 2009 1:03 pm

Site is STILL dead when you try to book a flight. Instead, it has a different error message: "File not found."

UPDATE: IT'S ALIVE!!!! ... only if you don't use the flexible dates option.

Better than nothing.

bocastephen Jun 3, 2009 3:26 pm


Originally Posted by flyzabit (Post 11849043)
The mainframe has been EDS, and has been working all the time. It was the in-house ASP.NET website and its connections/servers
that went bonkers, it appears. I can sign in and see Onepass again, but the Extra Mile Bonus did not post this past weekend as expected.
Good news - Plat card came in the mail in less than 2 weeks' time!

Is it 'for sure' that EDS is not also contracted to handle the design, development and maintence of in-house systems?

Either way, this is sloppy beyond belief - and the fact that this is not the first (or even second) time CO.com has flamed out during business hours/days is a clear indication that CO IT management is asleep at the wheel.

Wherever I've worked, had something like this happened and been attributed to human error, people would have been shown the door, including senior management. I've never encountered a company of this size who allows their key ecomm customer portal to go down willy-nilly like this.

iahphx Jun 6, 2009 5:37 pm

Flight search engine seems to be misfiring now -- it's telling me flights are sold out when they're not (like for days!)

galeaoguy Jun 6, 2009 5:46 pm

I'm getting the
Continental.com could not find any available seats meeting your requirements. You may modify your search criteria, or call 1-800-300-1547 for assistance.
for flights tis summer/early fall

or this when researching late Nov flights BOS - GIG
Continental or its partners offers service between Boston, MA (BOS) and Rio de Janeiro, Brazil (GIG) on Sundays, Mondays, Tuesdays, Fridays, Saturdays. Please modify your search criteria.

OnABudgetDiva Jun 6, 2009 6:07 pm

I am trying to book a flight from DC to LAX or ONT for a graduationa and its not working!

dvs7310 Jun 6, 2009 6:19 pm

Trying to book CLE-NRT and I'm getting:

"Continental.com could not find any available seats meeting your requirements. You may modify your search criteria, or call 1-800-300-1547 for assistance."

I'm worried about booking on the phone since its a T fare and I don't want the EQM hit.

mht_flyer Jun 6, 2009 6:34 pm


Originally Posted by dvs7310 (Post 11866331)
Trying to book CLE-NRT and I'm getting:

"Continental.com could not find any available seats meeting your requirements. You may modify your search criteria, or call 1-800-300-1547 for assistance."

I'm worried about booking on the phone since its a T fare and I don't want the EQM hit.


Same here -- it seems that any connections don't search properly -- but NS do.

I can't get BOS-CLT or MHT-CLT, but I can get EWR-CLT.

The timetable feature is working properly though...

iahphx Jun 6, 2009 6:44 pm


Originally Posted by mht_flyer (Post 11866381)
Same here -- it seems that any connections don't search properly -- but NS do.

Hmmm. I was searching connections.

I wonder what's going on. Over the years, this has been a pretty decent site. And this week it's one problem after another.

mht_flyer Jun 6, 2009 7:07 pm


Originally Posted by mht_flyer (Post 11866381)
Same here -- it seems that any connections don't search properly -- but NS do.

I can't get BOS-CLT or MHT-CLT, but I can get EWR-CLT.

The timetable feature is working properly though...


It seems to be working now, I can get MHT-CLT...


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