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I'm trying to book flights and I can't log on.
Looks like orbitz.com is my next stop. |
It sure would be nice if they would post something on the website telling people that they are working on it. I still cannot get in.
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Originally Posted by timbre
(Post 11843740)
It sure would be nice if they would post something on the website telling people that they are working on it. I still cannot get in.
I guess the IT guys are working on it, though! ;) |
Originally Posted by JohnneeO
(Post 11839349)
I have been having problems since 1 PM ET. I could not log in, but now I am logged in and ready to conduct my business. All my miles and reservations are intact.
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down again..... ...?
Called on yesterday and they said, "Oh yeah down, try later".
Today more descriptive message at failed login: "! Sign-In functionality is unavailable at this time. Please try again later." Lamers... |
UA eliminates the 24 hr hold option in the same week that the CO website starts acting more like .bomb than .com
Coincidence? |
Originally Posted by JohnneeO
(Post 11843951)
I have had no problems since this post yesterday. I am using Firefox 3.0.1.1. Perhaps this is a browser issue? Anyone using Google Chrome, or MSIE?
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The website is broken in IE, Firefox, Chrome, Camino and Safari for me... I think they are doing maintenance on accounts, not the entire site.
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still down using user name logon, but able to access itinerary if I put in the itinerary# and last name via AOL browser.
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Originally Posted by Hartmann
(Post 11844044)
The website is broken in IE, Firefox, Chrome, Camino and Safari for me...
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Originally Posted by Hartmann
(Post 11844044)
The website is broken in IE, Firefox, Chrome, Camino and Safari for me... I think they are doing maintenance on accounts, not the entire site.
They seem to have a very bad habit of rolling out new code updates in the middle of the day and during the workweek, when this stuff should be done at 3am on Saturday morning. To be essentially down for almost two full days is totally 100% inexcusable. Anything beyond 60 minutes is really inexcusable for a company of this size. |
Originally Posted by bocastephen
(Post 11844134)
Why would they be doing any maintenance on a weekday, and during the day for that matter? This is really beyond me - they should have a totally redudant mirrored site hosting older code they can switch to immediately when these issues get reported. As soon as the first tickets were reported, the web admins should have verified the problem and switched to the older-code mirrored site immediately before troubleshooting the problem site.
They seem to have a very bad habit of rolling out new code updates in the middle of the day and during the workweek, when this stuff should be done at 3am on Saturday morning. To be essentially down for almost two full days is totally 100% inexcusable. Anything beyond 60 minutes is really inexcusable for a company of this size. The server was back up late yesterday and earlier today, but then the accounts went kaput again. I agree with your assessment on their rollouts though, they seem to be either poorly time or poorly tested, or both. |
I am now able to view account information
although it is slooooooooooow.
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Originally Posted by timbre
(Post 11843740)
It sure would be nice if they would post something on the website telling people that they are working on it. I still cannot get in.
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Fire EDS and bring IT back in-house at coair.com. :D^
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