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It's Baaaaaaaaaaaaaack...
...with full functionality for me. YMMV
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It still doesn't work! Same error message...
Continental must hate me. |
CO website now working. I was able to login.........no problem
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Very weird! I just tried to sign in and book reservations, and I was taken to the Japanese site and the flight was priced in Yen. Next time I tried, I was on the French site but in English and the flight priced out in Euros. Maybe Smith Street is going with the unified world government concept?
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my solution to recent .com problems
I tried for the past 5 days to look and book HKG-IAH. No can do.
So I turned to United and booked a RT HKG to IAH going thru SFO, and it was 125USD cheaper then CO, It gets me there fsdter, and Will also earn double EQMs, just like on CO thru JUne 15. I have 97EQM ytd on CO, so I was a happer flyer. Now I get to try UA. |
Originally Posted by COFreqFlyer
(Post 11844289)
Fire EDS and bring IT back in-house at coair.com. :D^
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I also had problems over the past day. I called the 800 number with a question, the agent said "yes, we are having a lot of website problems" and she said she would waive the telephone booking fee. Thus, booked the ticket to Central America on the phone. A good result.
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still cant book a flight on co.com... over 2 days now. this is crazy. really wonder how much $$ they're losing
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Originally Posted by bocastephen
(Post 11847525)
They outsourced IT to EDS? Ah, that explains it. Bad move....and this isn't the first time EDS messed up bigtime. I hope CO wrote a tight SLA with monetary penalties for this kind of outage...I'm sure the lost bookings are well in the 7 figures, and EDS should be on the hook for all of it if the outage can be traced to something they did, or something they didn't do, but were suppose to.
that went bonkers, it appears. I can sign in and see Onepass again, but the Extra Mile Bonus did not post this past weekend as expected. Good news - Plat card came in the mail in less than 2 weeks' time! |
3rd day and still can't book a flight ...
It's rare to have servers down for 3 days at a major corp like CO, isn't it? |
Never mind, it appears to be back.
Dan |
Site is STILL dead when you try to book a flight. Instead, it has a different error message: "File not found."
UPDATE: IT'S ALIVE!!!! ... only if you don't use the flexible dates option. Better than nothing. |
Originally Posted by flyzabit
(Post 11849043)
The mainframe has been EDS, and has been working all the time. It was the in-house ASP.NET website and its connections/servers
that went bonkers, it appears. I can sign in and see Onepass again, but the Extra Mile Bonus did not post this past weekend as expected. Good news - Plat card came in the mail in less than 2 weeks' time! Either way, this is sloppy beyond belief - and the fact that this is not the first (or even second) time CO.com has flamed out during business hours/days is a clear indication that CO IT management is asleep at the wheel. Wherever I've worked, had something like this happened and been attributed to human error, people would have been shown the door, including senior management. I've never encountered a company of this size who allows their key ecomm customer portal to go down willy-nilly like this. |
Flight search engine seems to be misfiring now -- it's telling me flights are sold out when they're not (like for days!)
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I'm getting the
Continental.com could not find any available seats meeting your requirements. You may modify your search criteria, or call 1-800-300-1547 for assistance. for flights tis summer/early fall or this when researching late Nov flights BOS - GIG Continental or its partners offers service between Boston, MA (BOS) and Rio de Janeiro, Brazil (GIG) on Sundays, Mondays, Tuesdays, Fridays, Saturdays. Please modify your search criteria. |
I am trying to book a flight from DC to LAX or ONT for a graduationa and its not working!
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Trying to book CLE-NRT and I'm getting:
"Continental.com could not find any available seats meeting your requirements. You may modify your search criteria, or call 1-800-300-1547 for assistance." I'm worried about booking on the phone since its a T fare and I don't want the EQM hit. |
Originally Posted by dvs7310
(Post 11866331)
Trying to book CLE-NRT and I'm getting:
"Continental.com could not find any available seats meeting your requirements. You may modify your search criteria, or call 1-800-300-1547 for assistance." I'm worried about booking on the phone since its a T fare and I don't want the EQM hit. Same here -- it seems that any connections don't search properly -- but NS do. I can't get BOS-CLT or MHT-CLT, but I can get EWR-CLT. The timetable feature is working properly though... |
Originally Posted by mht_flyer
(Post 11866381)
Same here -- it seems that any connections don't search properly -- but NS do.
I wonder what's going on. Over the years, this has been a pretty decent site. And this week it's one problem after another. |
Originally Posted by mht_flyer
(Post 11866381)
Same here -- it seems that any connections don't search properly -- but NS do.
I can't get BOS-CLT or MHT-CLT, but I can get EWR-CLT. The timetable feature is working properly though... It seems to be working now, I can get MHT-CLT... |
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