Contact info for Larry Kellner?
May 11, 2009 | 3:50 pm
#1
Original Poster
Join Date: Oct 2005
Programs: Continental
Posts: 1,662
Contact info for Larry Kellner?
I need to write a letter regarding a recent trip.
Does anyone know his contact info?
Does anyone know his contact info?
May 11, 2009 | 4:08 pm
#2
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Location: Cleveland, OH
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iirc it is just larrydotkellneratcoair.com
don't know the snail mail addy
don't know the snail mail addy
May 11, 2009 | 4:09 pm
#3
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P.O. Box 4607
Houston, TX 77210
Before bothering the CEO, have you tried calling 800.WE.CARE2 to report your issue?
Houston, TX 77210
Before bothering the CEO, have you tried calling 800.WE.CARE2 to report your issue?
May 11, 2009 | 4:19 pm
#4
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I'd try CO Insider; he has a healing hand!
May 11, 2009 | 4:30 pm
#5
Join Date: Sep 2007
Location: USA
Posts: 1,813
yeah, I'm not sure the CEO should be your first line (or second, or third) line of contact for individual flight issues.
if its something the customer service center can't fix, then go to CO Insider.
if its something the customer service center can't fix, then go to CO Insider.
May 11, 2009 | 5:02 pm
#6
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May 12, 2009 | 12:13 pm
#7
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He DOES reply though, especially if it is something pertinent that should be going to his attention...
Scott is great at replying as well...
Very big thumbs up to that!
Scott is great at replying as well...
Very big thumbs up to that!
May 12, 2009 | 12:18 pm
#8
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He DOES reply though, especially if it is something pertinent that should be going to his attention...
Scott is great at replying as well...
Very big thumbs up to that!
Scott is great at replying as well...
Very big thumbs up to that!
May 12, 2009 | 12:31 pm
#9
Join Date: Aug 2007
Location: Orange County, CA
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Posts: 370
does Larry still make IAH-SNA-IAH trips? That is my main route, and I was wondering if I still have a chance to see him onboard ...
May 12, 2009 | 12:42 pm
#10
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May 12, 2009 | 12:50 pm
#11
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I'd suggest the Scott route . . . he seems to find the right places for letters (whether they be issues or compliments).
Jun 5, 2009 | 12:30 am
#12
Join Date: Jan 2004
Posts: 115
A compliment to pass on to someone who will notice
I too have some good things to say about the service provided by a specific flight attendant. How does one send things to/through Scott?
Jun 5, 2009 | 2:46 am
#13
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The OP may want to write a complimentary letter, jeez you guys always assume the worst!
Jun 5, 2009 | 4:13 am
#14
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