Missing Points?

 
Old Apr 23, 09, 9:58 am
  #1  
Original Poster
 
Join Date: Sep 2001
Location: Austin, tx, USA
Programs: UA 1K, Hertz 5-star, Marriott Gold
Posts: 256
Missing Points?

Last week I flew AUS-MEM-DCA (CO ticket on NW metal, K class). The miles posted at 100% EQM, but no points posted. If I'm reading the CO website correctly, I should've gotten points as well. Am I missing something, or is this a glitch?
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Old Apr 23, 09, 12:09 pm
  #2  
A FlyerTalk Posting Legend
 
Join Date: Apr 2001
Location: NYC
Posts: 69,204
Yes, you should receive points.

http://www.continental.com/CMS/en-US...aspx?ItemId=58

Looks like you'll need to call OPSC and get that fixed.
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Old Apr 24, 09, 12:54 pm
  #3  
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Join Date: Sep 2001
Location: Austin, tx, USA
Programs: UA 1K, Hertz 5-star, Marriott Gold
Posts: 256
Called the OPSC today. Had to argue with the agent a bit, but finally got her to read the right chart. She agreed I was owed the points, and within two hours, they'd posted to my account!
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