logging in to co.com
Mar 5, 2009 | 12:29 pm
#1
Original Poster
Join Date: Feb 2009
Programs: CO Silver
Posts: 45
logging in to co.com
why is it so hard to log in? is it just me or... when i put in my one pass number and pin, it never lets me log in. after the 8th try it finally works.
Mar 5, 2009 | 12:30 pm
#2
Join Date: Oct 2007
Location: EWR
Programs: Il Postino della PWP, CO, TrueBlue, Priority Club
Posts: 5,190
Mar 5, 2009 | 2:50 pm
#3
Join Date: Jul 2003
Location: HSV
Programs: DL SkyMiles PM/1.2MM, UA Premier gold/1MM, Choice diamond, Marriott gold
Posts: 1,374
Mar 5, 2009 | 4:42 pm
#4
Join Date: Mar 2008
Location: Dublin, Ireland & Florida for all that sunshine!
Programs: CO Silver, DL
Posts: 210
I find that the only thing that works for me is to sign it at the top of the page - just across from the COntinenal logo - rather than further down the page, on the rhs, with the orange background....NEVER works there for me for whatever reason.
On which section do you sign in?
On which section do you sign in?
Mar 9, 2009 | 2:12 pm
#5
Join Date: Jul 2003
Location: HSV
Programs: DL SkyMiles PM/1.2MM, UA Premier gold/1MM, Choice diamond, Marriott gold
Posts: 1,374
I find that the only thing that works for me is to sign it at the top of the page - just across from the COntinenal logo - rather than further down the page, on the rhs, with the orange background....NEVER works there for me for whatever reason.
On which section do you sign in?
On which section do you sign in?
Mar 9, 2009 | 2:20 pm
#6
A FlyerTalk Posting Legend
Join Date: Apr 2001
Location: PSM
Posts: 69,232
I believe the "enter" functionality also depends on browser/OS versions. I've had issues in FF3/XP recently but not 100% of the time.
Mar 9, 2009 | 2:25 pm
#7
Join Date: Jan 2007
Location: Seattle, WA
Programs: HHonors Diamond
Posts: 731
No problems here. 
However, with the mobile CO site, I have experienced intermittent problems reviewing my forthcoming trip to London this Thursday. Keep getting an error message stating that I made an invalid request. Very strange.
Looking forward to using the KLM Holideck lounge in T4 while waiting for my flight home next week.
Eric
However, with the mobile CO site, I have experienced intermittent problems reviewing my forthcoming trip to London this Thursday. Keep getting an error message stating that I made an invalid request. Very strange.Looking forward to using the KLM Holideck lounge in T4 while waiting for my flight home next week.
Eric
Mar 9, 2009 | 9:28 pm
#9
Join Date: Jan 2009
Programs: DL PM
Posts: 218
On Firefox, hitting enter after typing the password may not do anything. On IE, it will log you in every time.
I use Firefox and was frustrated by this initially, but now I am in the habit to click on the Sign In button with the mouse.
I use Firefox and was frustrated by this initially, but now I am in the habit to click on the Sign In button with the mouse.