BF upgrade question
Sep 21, 2008 | 5:27 pm
#1
Original Poster
Join Date: Dec 2004
Location: NYC, LON
Programs: *
Posts: 3,174
BF upgrade question
Excuse me if this question is so rudimentary or answer so obvious but what happens if one buys a refundable H fare and successfully upgrades to BF with miles and a fee and then later changes the flight and the new flight has no BF availability or cancels flight altogether. Does one get a refund of the miles and fee?
Thanks
Thanks
Sep 21, 2008 | 5:41 pm
#2
Join Date: Oct 2006
Location: DCA, ex-IAH
Programs: nada
Posts: 1,368
You can refund the miles, but not the fee. There is no fee for full Y.
Sep 21, 2008 | 8:04 pm
#3
Join Date: Apr 2007
Location: SAT
Programs: UA Premier Silver
Posts: 3,682
You should get the fee back if you reschedule. You waitlist for the new flight (since theres no seats left for an upgrade) and then when the upgrade doesn't clear you get your miles and money back.
Sep 22, 2008 | 4:12 am
#4
FlyerTalk Evangelist
Join Date: Apr 2001
Location: NYC
Posts: 27,887
The wording on the CO website is slightly ambiguous with regard to whether the BF service fee is refundable for "H" fares.
Generally, it is completely nonrefundable if you make any involntary changes and cannot re-confirm the upgrade, and my interpretation is that this holds true for H fares as well.
Generally, it is completely nonrefundable if you make any involntary changes and cannot re-confirm the upgrade, and my interpretation is that this holds true for H fares as well.