Mr. McD and I have been waitlisted for the domestic portions of our upcoming 8/26 IAH-EWR-CDG outbound and 9/23 LGW-EWR-IAH return since we redeemed our miles for a BF upgrade in January (EWR-CDG and LGW-EWR are confirmed in BF/F).

Thanks to advice I read on FT, I split our PNR back in April or so, to increase our upgrade chances.^ I got an email this morning that my upgrade IAH-EWR cleared, but nothing for Mr. McD yet. The seat map (I know, I know, it's not accurate) shows 4 empty F seats. I think EUA upgrades start today (T-5 days) and although Mr. McD should process before them as a displaced F customer, I'm not sure how I could check if that's actually going to happen.

Is our only choice now to hope that he is ranked correctly on the upgrade list and then check with the President's Club agent the morning of our flight? Any ideas on the odds of his waitlist clearing? (I don't think it matters, but we did H fare upgrades and the flight leaves IAH at 10:10 am)

Thanks.

Why not phone the Elite international desk and ask them rather than waiting around to see what happens and then deal with a problem after the fact?

http://flyertalk.com/forum/showthrea...anges+waitlist


Discussed here. He now ranks jsut below paid first. I would think that should another seat open he will get it unless other folks are also waitlisted (not EUA) and waiting that have higher status than him.


...maybe....

Never hurts to call when they start a new system though .....make sure they know

Because I figured (rightly as it turns out) that they would not be helpful. I just called and the agent told me first that he would be a lower priority that EUA's (but when I read him the applicable portion of COInsider's post that is linked in the post below the one I'm quoting) he reversed himself. Then, he told me that he didn't have access to the waitlist order. When I told him that I was surprised by that, seeing as *I* had access to the waitlist 2 days in advance, he didn't believe me. I told him it was quite plainly available on pda.continental.com and his reply was "I don't know anything about the website."

FTers are usually far more helpful than the call center agents, so I was hoping someone would be able to help me here (even if it was just relaying a similar experience they had and how it worked out).

The PDA website is NOT the same as the EUA order, particularly not at 5 days out. The order eventually aligns, but lots can happen, including companions and potentially other changes as things are processed. And I'm not surprised that a reservations agent wouldn't be able to query the EUA process list at any given point in time. They have no need to see that information to do their jobs and making it available would result in decreased efficiency since we'd be calling and asking, and increased loads on their servers to produce the query results each time, since the dataset is not static.