cant select seats 5 days out?
Jul 17, 2008, 11:13 pm
#1
Original Poster
Join Date: Jul 2008
Location: K+K
Programs: *G
Posts: 4,868
cant select seats 5 days out?
im currently stuck in a middle seat near the rear porcelain-throne on the 07-23 CO799
when i go to "view/change seats" from my existing reservation, it shows all seats as grayed out/occupied.
however, when searching for a NEW flight, the same CO799 is still available for purchase. "view seats" reveals open premium and fc seats. if i proceed through the booking, seat selector reverts back to grayed out cabin, whether im logged in as elite or not.
whats the deal? will the mapping be opened up later for a re-seat?
when i go to "view/change seats" from my existing reservation, it shows all seats as grayed out/occupied.
however, when searching for a NEW flight, the same CO799 is still available for purchase. "view seats" reveals open premium and fc seats. if i proceed through the booking, seat selector reverts back to grayed out cabin, whether im logged in as elite or not.
whats the deal? will the mapping be opened up later for a re-seat?
Jul 18, 2008, 5:48 am
#2
Join Date: Apr 2007
Location: MFE / SAT
Programs: UA Premier Silver, Hyatt Platinum, Marriott Silver
Posts: 3,681
Are you eligible for premium or first class seats?
Jul 18, 2008, 5:53 am
#3
Join Date: Feb 2006
Location: 99654
Programs: Many
Posts: 6,450
During online checkin(24 hr prior to departure), you might get an option
change seats if there are open seats.
If you are non-elite, you wont be able to select the premium
seats in advance.
change seats if there are open seats.
If you are non-elite, you wont be able to select the premium
seats in advance.
Jul 18, 2008, 7:14 am
#4
Join Date: Jan 2007
Posts: 282
same thing happened to me when i flew ewr-mco. all seats were blocked out but you were still able to buy tickets. i had to buy a ticket for my mother at the last minute. checked in 24 hours before departure and was able to get her a seat and me a better seat. there were about 10 seats that they blocked out.
Jul 18, 2008, 7:47 am
#5
FlyerTalk Evangelist
Join Date: Jun 2003
Location: DEN
Programs: UA MM Plat; AA MM Gold; HHonors Diamond
Posts: 15,866
I went through the booking process as far as the seat-selection step and was just able to select 22A. What is your elite status?
Jul 18, 2008, 8:12 am
#6
Original Poster
Join Date: Jul 2008
Location: K+K
Programs: *G
Posts: 4,868
i should be eligible for premium seats.
i received eua on the first leg, but might not make it this one. if it is indeed fully booked, i might just volunteer for voucher and take the next flight ~2hr afterwards. no rush
i received eua on the first leg, but might not make it this one. if it is indeed fully booked, i might just volunteer for voucher and take the next flight ~2hr afterwards. no rush
Jul 18, 2008, 8:29 am
#7
FlyerTalk Evangelist
Join Date: Jun 2003
Location: DEN
Programs: UA MM Plat; AA MM Gold; HHonors Diamond
Posts: 15,866
It is NOT fully booked...it shows
[KVS Availability Tool 3.1.2/Platinum - Apollo: ITN/US-ARL]
Code:
IAH Houston George Bush Intercnt'l TX US [KIAH] DEN Denver Int'l CO US [KDEN] WED 23 Jul 2008 Carrier Flight From Depart To Arrive A/C St Availability --------- ------ ---- --------- ---- --------- ---- ---- ----------------------------------------------------------- CO 799 IAH 08:54 DEN 10:17 753 0 A9 D9 Z9 R5 Y9 H9 K5 M0 N0 B0 O0 V0 U0 Q0 I0 S0 W0 T0 X0 L0
Jul 18, 2008, 9:36 am
#8
FlyerTalk Evangelist
Join Date: Nov 2003
Location: HKG
Programs: Priority Club Plat
Posts: 12,311
If you're elite and there are blue seats open up front and you can't choose seats, call co.com support 800-300-1547 and they'll either fix it or pick it for you.