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my biggest beny out of the spg program is the 5th night free award. if you play the game right you can save a ton of points
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Originally Posted by TrojanHorse
(Post 10053835)
...Finally someone admits it.. a $30 fare increase.. but how stupid do they (the industry) think even ma and pa kettle are.. even the typical once a year traveler knows what $15X2 comes out too
... Ditto.. insulting to me though in that they think that pax are too stupid to realize that a $300 transcon as listed on websites is really a $300 fare.. as stated above, even Ma & Pa kettle know what $15X2 is.. and can even multiply it by the fleet of Billy Bobs, Bobby joes traveling with them... If CO says 'no fees here', but then increases their fares to bury the fee revenue, they will lose sales to a lower priced competitor - even if that competitor is a higher cost option when the total expenses (bag fees, cabin soft drinks, etc etc) are accounted for. If the Kettles actually thought things through, they would probably prefer to pay one fixed cost up front than be nickel and dimed for every service they used, and likely end up spending more on the pay-per-use option than they would have paid on the fixed-cost ticket. Of course the problem is, most Kettles don't think. |
Originally Posted by bocastephen
(Post 10054720)
That's the problem - when the Kettles shop for a ticket, they only see the fare, not the fees. If they see US is $300 and CO is $330, they will buy the US ticket for 300 and end up paying the baggage fees (and more) because it wasn't part of their initial pricing decision.
If CO says 'no fees here', but then increases their fares to bury the fee revenue, they will lose sales to a lower priced competitor - even if that competitor is a higher cost option when the total expenses (bag fees, cabin soft drinks, etc etc) are accounted for. If the Kettles actually thought things through, they would probably prefer to pay one fixed cost up front than be nickel and dimed for every service they used, and likely end up spending more on the pay-per-use option than they would have paid on the fixed-cost ticket. Of course the problem is, most Kettles don't think. |
Originally Posted by radonc1
(Post 10052140)
Has this been a problem? Do you have some reference to it being a problem? Thanks.
Radonc1 I suspect there are phantom domestic FC bookings on line that are held for 24 hours, then continually rebooked and held to keep FC open until upgrade time. I suspect this is the reason for requiring instant bookings. Again this is just speculation on my part. |
Originally Posted by soitgoes
(Post 10053690)
It would be nice if that mirroring would include free date/time changes (but not routing changes) to match UA's award ticket policy.
I didn't mind paying $50-$75 to do a date change, but $150? CO gouges for the slightest change :td: |
Originally Posted by HeathrowGuy
(Post 10048783)
I will give CO credit for not imposing fuel surcharges on award tickets.
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Originally Posted by sbm12
(Post 10054953)
This isn't a "kettles" issue, unless by kettles you mean everyone not on FlyerTalk (and even plenty of folks on here). And while I agree that most folks would prefer to pay less than more, I also think that most people would prefer a la carte offerings, assuming that there isn't a bundle discount somewhere along the way. If I can choose between X+Y+Z for seat, meal and checked bag or just X+Y because I don't check a bag, I'll pay X+Y until i realize that I need the service of checking a bag for Z. Of course, if checking that bag is actually Z++ then it is a harder comparison.
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Originally Posted by Renard
(Post 10055386)
CO's change fee is even worse than UA's. Unless this has very recently changed--UA allows date changes on reward tickets for free as long as the routing...including any connections...stays exactly the same. For example you book iah-iad-cdg and want to change the date...assuming appropriate availability in the FF reward classes...you can change to another date as long as your routing remains iah-iad-cdg. Change it to iah-ord-cdg and you pay.
CO gouges for the slightest change :td: The CO fee increase is a 300% increase compared to 50% increases at AA and UA. |
Originally Posted by keithguy
(Post 10056472)
Agreed. Now CO has the highest change/redeposit fee and the most restrictive change fee application policy.
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The change fees and $75 charge for reward tickets are absurd. You're defeating the purpose of accruing miles. Using FF miles is supposed to be a reward for loyalty, not a nickel and diming hassle. I don't even see the purpose of sticking with CO if all my miles amount just end up hitting me in the pocket.
I mean $150 to change an award flight ? That is completely and utterly disgusting. |
Originally Posted by GUWonder
(Post 10053823)
Actually it's quite difficult to see the impact on the bin space from first checked bag fees as most persons that are likely impacted by such changes are not yet subject to the rules which charge a fee for the first checked bag -- most leisure travellers who have flown between June and now are not subject to a checked bag fee for their first bag because their tickets were purchased before June 15th.
What happens to the bin space on flights around Christmas would be even more telling than around Thanksgiving, yes -- tickets for those flights are even more likely to be subjected to a first checked bag fee since they are even more likely to have been purchased on or after June 15th. The purchase date isn't relevant as long as AA rigidly enforces its check baggage policy. SFO is a great example where they've come down hard (too hard in fact) on oversized bags. I spoke to the duty manager there last week. They will continue to come down hard on non-elite passengers; they're trying to exercise leniency for elite passengers. I haven't seen a problem with overhead space. |
Originally Posted by nikbruno
(Post 10056527)
The change fees and $75 charge for reward tickets are absurd. You're defeating the purpose of accruing miles. Using FF miles is supposed to be a reward for loyalty, not a nickel and diming hassle. I don't even see the purpose of sticking with CO if all my miles amount just end up hitting me in the pocket.
I mean $150 to change an award flight ? That is completely and utterly disgusting. |
Originally Posted by TrojanHorse
(Post 10053835)
1. thats b/c as EXP you are riding up front or at worst boarding first in Y.. its never going to be an issue for you
2. it hasn't even come close to peaking yet from a timing perspective Where a passenger sits has nothing to do with baggage issues on American. I have seen no evidence, none, that the new policy is creating an increase in the number of carry-on bags. It's just hasn't happened. |
Originally Posted by ContinentalFan
(Post 10056949)
You didn't read what I wrote. AA has contract employees sending passengers back to check-in with oversized bags.
The purchase date isn't relevant as long as AA rigidly enforces its check baggage policy. SFO is a great example where they've come down hard (too hard in fact) on oversized bags. I spoke to the duty manager there last week. They will continue to come down hard on non-elite passengers; they're trying to exercise leniency for elite passengers. I haven't seen a problem with overhead space. Of course you haven't seen a problem with overhead space yet; and you may well not see it "as long as ____" [fill in the blank with your choice of hypothetical item A, B, and/or C] happens. You are jumping to a conclusion about future outcomes even as past/recent history on "enforcement" on this has been both spotty and very short -- even at SFO ;) -- and depending on the hypothetical of seeing the same thing going forward that you've seen and heard about happening during a very limited time (i.e., a little over month) when only a small minority of passengers are subject to a checked bag fee even for a first bag. |
Originally Posted by ContinentalFan
(Post 10056965)
Your first comment is completely uninformed.
Where a passenger sits has nothing to do with baggage issues on American. I have seen no evidence, none, that the new policy is creating an increase in the number of carry-on bags. It's just hasn't happened. |
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