Rant against Continental
#1
Original Poster
Join Date: Aug 2006
Location: Austin,TX
Programs: UA 1K, CO Platinum, Marriott Platinum, Hilton Silver
Posts: 205
Rant against Continental
Flying yesterday from BWI to OKC at 6:30PM. I know the weather is bad in OKC but the Continental flight status web site says my flight is ontime. I drive from Washington to Baltimore only to be told that OKC has been closed all day and my flight will not go and I cannot get out until Wednesday.
I fly 200K + a year on United. This was my first Continental flight. Is this typical?
I fly 200K + a year on United. This was my first Continental flight. Is this typical?
#2
FlyerTalk Evangelist




Join Date: Sep 2002
Location: Between AUS, EWR, and YTO In a little twisty maze of airline seats, all alike.. but I wanna go home with the armadillo
Programs: CO, NW, & UA forum moderator emeritus. Eurobonus Millionaire
Posts: 38,725
There has to be more to this. CO doesn't fly BWI-OKC nonstop. What was your scheduled itinerary?
#3
Suspended
Join Date: Nov 1999
Posts: 24,150
Why should that matter? It had to be BWI-EWR or CLE or IAH-OKC. And if OKC was closed then the connecting flight from any where was Canceled, and the OP should have been properly notified thats if they asked to be contacted. But in as much as they called in and it was an evening flight, seems CO Messed up on this 1.
#4
FlyerTalk Evangelist




Join Date: Aug 2002
Location: Bay Area, CA
Programs: UA Plat 2MM; AS MVP Gold 75K
Posts: 35,092
So they didn't cancel it until later in the day. Usually when there's severe weather like this, CO will put up a relaxed change policy online.
If you didn't want to go to the airport, you could have taken advantage of their policy.
I'm not sure UA or anyone would have handled this one better. They really didn't know they wouldn't be getting in there until later.
If you didn't want to go to the airport, you could have taken advantage of their policy.
I'm not sure UA or anyone would have handled this one better. They really didn't know they wouldn't be getting in there until later.
#5




Join Date: Dec 2007
Location: Austin, TX
Programs: UA S; Marriott LG; IHG P; Hertz PC; AA, WN, Pan Am!
Posts: 820
Continental is loath to cancel flights -- seemingly moreso than other airlines -- so they might have still been hoping to get out. Sometimes this is helpful (hey I got in at 2:30 AM, but at least I got there) and sometimes it really stinks (sat around the airport until 3 AM and then they finally handed out hotel/meal vouchers). I've had both experiences.
#6
FlyerTalk Evangelist




Join Date: Nov 2003
Location: PVD
Programs: Priority Club Plat
Posts: 12,312
12/10 (yesterday)
CO1822 BWI-CLE scheduled time 6:30p-7:50p, actual time 6:24p-7:36p
CO2961 CLE-OKC scheduled time 8:50p-10:36p, actual time 9:31p-11:43p
What are we talking about?
CO1822 BWI-CLE scheduled time 6:30p-7:50p, actual time 6:24p-7:36p
CO2961 CLE-OKC scheduled time 8:50p-10:36p, actual time 9:31p-11:43p
What are we talking about?
#7
FlyerTalk Evangelist




Join Date: Oct 2006
Location: IAH
Posts: 13,531
Maybe the OP meant 6:30am? Many morning flights from IAH/CLE/EWR-OKC were canceled.
#8
FlyerTalk Evangelist
Join Date: Dec 2004
Location: Grazie Gold Lounge
Programs: UA-2MM; GalacticXpress-Irridium
Posts: 10,332
#9
Join Date: Jun 2004
Location: Houston,TX
Programs: Hilton Honors Gold, Marriott Gold,Priority Club Plat
Posts: 282
Flying yesterday from BWI to OKC at 6:30PM. I know the weather is bad in OKC but the Continental flight status web site says my flight is ontime. I drive from Washington to Baltimore only to be told that OKC has been closed all day and my flight will not go and I cannot get out until Wednesday.
I fly 200K + a year on United. This was my first Continental flight. Is this typical?
I fly 200K + a year on United. This was my first Continental flight. Is this typical?
Reports from my family and friends to me told me at one time the airports actually ran out of deicing fluid and the airport in TUL lost power Monday and all flights were cancelled there.. I am so glad I was not home visiting family this weekend.
#10
FlyerTalk Evangelist




Join Date: Apr 2006
Location: Los Angeles, California
Programs: United LT-GS, AA LT-Plat, Hyatt LT-Globalist, Hilton LT-Diamond, Marriott LT-Titanium, Hertz PC
Posts: 15,834
Flying yesterday from BWI to OKC at 6:30PM. I know the weather is bad in OKC but the Continental flight status web site says my flight is ontime. I drive from Washington to Baltimore only to be told that OKC has been closed all day and my flight will not go and I cannot get out until Wednesday.
I fly 200K + a year on United. This was my first Continental flight. Is this typical?
I fly 200K + a year on United. This was my first Continental flight. Is this typical?
No, it's not typical.

