Question about canceled flights
#1
Original Poster
Join Date: Jul 2004
Location: New Jersey, DC
Programs: Jetblue
Posts: 538
Question about canceled flights
I couldn't find this on the forum, so here's the question. I go to school in DC and I am flying CO back to EWR tomorrow (10/26). The weather is looking nasty, and it seems that it doesn't take much for them to cancel this flight. I think that there is a strong chance that it will get canceled, so I was wondering if I could rebook the flight for a week later? In other words, if it gets canceled, I am almost certainly going to get rebooked for Saturday (10/27). I am coming back Sunday (10/28). That really makes the trip more of a hassle, so I wanted to know if I could request to rebook my flight for the following Friday (11/02) instead of the Saturday (10/27)? My gut says that since it would also change my return flight, it would incur some kind of charge, but I was just wondering if it could be done.
#2


Join Date: Apr 2006
Posts: 3,540
You're rebooking your outbound leg which means you'll have to be reticketed. That means you cancel your existing reservation and will be subject to penalties for cancelling per the fare rules with any remaining money available to credit to your new itinerary. The new fare for the 11/2-11/4 weekend which will likely be high since it's so close to departure.
I would suggest as another option that you get to the airport (you did not mention which of the DC area airports you're actually leaving from) as early as you can and go stand-by on the first available flight if it looks like there will be weather issues, especially later in the day.
Nearly all CO tickets allow stand-by on domestic reservations.
I would suggest as another option that you get to the airport (you did not mention which of the DC area airports you're actually leaving from) as early as you can and go stand-by on the first available flight if it looks like there will be weather issues, especially later in the day.
Nearly all CO tickets allow stand-by on domestic reservations.
#3
A FlyerTalk Posting Legend




Join Date: Apr 2001
Location: PSM
Posts: 69,232
If they cancel the flight on you there are a myriad of options that open up. You don't have to accept their first offer of a rebook and you can actually just ask for a full refund, even on a non-refundable ticket.
You have to wait until the flight is actually cancelled, but if that happens, be polite and work with the agent to suggest something that will be better for you.
S.
You have to wait until the flight is actually cancelled, but if that happens, be polite and work with the agent to suggest something that will be better for you.
S.
#4




Join Date: May 2005
Location: various cities in the USofA: NYC, BWI, IAH, ORD, CVG, NYC
Programs: Former UA 1K, National Exec. Elite
Posts: 5,487
If the flight is canceled, you could ask for a "trip in vain" refund.
That brings up the question: What are CO's policies regarding trips in vain?
That brings up the question: What are CO's policies regarding trips in vain?
#5
Original Poster
Join Date: Jul 2004
Location: New Jersey, DC
Programs: Jetblue
Posts: 538
You're rebooking your outbound leg which means you'll have to be reticketed. That means you cancel your existing reservation and will be subject to penalties for cancelling per the fare rules with any remaining money available to credit to your new itinerary. The new fare for the 11/2-11/4 weekend which will likely be high since it's so close to departure.
I would suggest as another option that you get to the airport (you did not mention which of the DC area airports you're actually leaving from) as early as you can and go stand-by on the first available flight if it looks like there will be weather issues, especially later in the day.
Nearly all CO tickets allow stand-by on domestic reservations.
I would suggest as another option that you get to the airport (you did not mention which of the DC area airports you're actually leaving from) as early as you can and go stand-by on the first available flight if it looks like there will be weather issues, especially later in the day.
Nearly all CO tickets allow stand-by on domestic reservations.
Thanks for all the responses.
#6


Join Date: Apr 2006
Posts: 3,540
Sorry, I am going to be leaving out of Reagan. I am taking the 7:30 flight, which is the last 737 flight of the day. They have one more flight after it, but it is an Embraer, so I am guessing that it will be filled up. It will be tough for me to get to the airport before then, so I guess I am going to hope for good weather.
Thanks for all the responses.
Thanks for all the responses.
In the event your flight is cancelled I would immediately head for the nearest customer service desk or the Presidents Club if you can get in (membership, Priority Pass, AmEx, day pass, etc; unfortunately they're also listed as closing at 7pm) and get on the line with domestic reservations/Elite desk on your cell phone to get rebooked.
In addition to the later CO DCA-EWR flight there are a few later leaving flights:
DL1966 7:30p (to LGA)
UA2786 (technically US) 8:00p (to LGA)
UA2788 (also US) 9:00p (to LGA)
#7
FlyerTalk Evangelist




Join Date: Aug 2002
Location: Bay Area, CA
Programs: UA Plat 2MM; AS MVP Gold 75K
Posts: 35,092
In this case, the trip will not have begun. The pax is allowed a full refund, should they cancel his first flight.
#8
Original Poster
Join Date: Jul 2004
Location: New Jersey, DC
Programs: Jetblue
Posts: 538
I think your best bet will be to plan ahead on what other flights are available out of DCA (vs. trying to take a flight to EWR from one of the other DC area airports, all of which have the last flight out earlier than your scheduled departure).
In the event your flight is cancelled I would immediately head for the nearest customer service desk or the Presidents Club if you can get in (membership, Priority Pass, AmEx, day pass, etc; unfortunately they're also listed as closing at 7pm) and get on the line with domestic reservations/Elite desk on your cell phone to get rebooked.
In addition to the later CO DCA-EWR flight there are a few later leaving flights:
DL1966 7:30p (to LGA)
UA2786 (technically US) 8:00p (to LGA)
UA2788 (also US) 9:00p (to LGA)
In the event your flight is cancelled I would immediately head for the nearest customer service desk or the Presidents Club if you can get in (membership, Priority Pass, AmEx, day pass, etc; unfortunately they're also listed as closing at 7pm) and get on the line with domestic reservations/Elite desk on your cell phone to get rebooked.
In addition to the later CO DCA-EWR flight there are a few later leaving flights:
DL1966 7:30p (to LGA)
UA2786 (technically US) 8:00p (to LGA)
UA2788 (also US) 9:00p (to LGA)
There is a 9:00 flight that still has about 15 seats open. If I get to the airport and check in early, can I put my name on standby for that flight, even though I plan on taking the 7:30 flight? If I can do the former, who would get priority in the event of a cancelation: passengers on standby or passengers who are rebooked from earlier flights?
#9
Join Date: Sep 2007
Location: retired from SFO Terminal 3
Posts: 7,437
I just had a thought.
There is a 9:00 flight that still has about 15 seats open. If I get to the airport and check in early, can I put my name on standby for that flight, even though I plan on taking the 7:30 flight? If I can do the former, who would get priority in the event of a cancelation: passengers on standby or passengers who are rebooked from earlier flights?
There is a 9:00 flight that still has about 15 seats open. If I get to the airport and check in early, can I put my name on standby for that flight, even though I plan on taking the 7:30 flight? If I can do the former, who would get priority in the event of a cancelation: passengers on standby or passengers who are rebooked from earlier flights?
#10
A FlyerTalk Posting Legend




Join Date: Apr 2001
Location: PSM
Posts: 69,232
I just had a thought.
There is a 9:00 flight that still has about 15 seats open. If I get to the airport and check in early, can I put my name on standby for that flight, even though I plan on taking the 7:30 flight? If I can do the former, who would get priority in the event of a cancelation: passengers on standby or passengers who are rebooked from earlier flights?
There is a 9:00 flight that still has about 15 seats open. If I get to the airport and check in early, can I put my name on standby for that flight, even though I plan on taking the 7:30 flight? If I can do the former, who would get priority in the event of a cancelation: passengers on standby or passengers who are rebooked from earlier flights?
s.
#11
FlyerTalk Evangelist




Join Date: Aug 2002
Location: Bay Area, CA
Programs: UA Plat 2MM; AS MVP Gold 75K
Posts: 35,092
I just had a thought.
There is a 9:00 flight that still has about 15 seats open. If I get to the airport and check in early, can I put my name on standby for that flight, even though I plan on taking the 7:30 flight? If I can do the former, who would get priority in the event of a cancelation: passengers on standby or passengers who are rebooked from earlier flights?
There is a 9:00 flight that still has about 15 seats open. If I get to the airport and check in early, can I put my name on standby for that flight, even though I plan on taking the 7:30 flight? If I can do the former, who would get priority in the event of a cancelation: passengers on standby or passengers who are rebooked from earlier flights?
How do you know there are 15 seats open on the flight? Counting seats on a seatmap is never accurate.
#12
FlyerTalk Evangelist




Join Date: Jun 2003
Location: DEN
Programs: UA MM Plat; AA MM Gold; HHonors Diamond
Posts: 15,892
Where in the Contract of Carriage does it say that a passenger can get a full refund if a flight is canceled due to weather? I can't find it.

