The "What I Learned at CO DO III" Thread
#1
Original Poster




Join Date: Oct 2004
Location: Clinging to the edifices of a decadent past from the biggest city in America nobody really cares about.
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Posts: 9,077
Ladies and Gentlemen,
As we're faced with the excellent opportunity of being able to ask the execs direct questions that we often hash out ourselves here I think we should post back reports from the various sessions, Q/A's, etc.
That said I suggest that folks post here what they learned from the various panels, the questions asked and the answers given for so those who could not make it can see what went on.
As we're faced with the excellent opportunity of being able to ask the execs direct questions that we often hash out ourselves here I think we should post back reports from the various sessions, Q/A's, etc.
That said I suggest that folks post here what they learned from the various panels, the questions asked and the answers given for so those who could not make it can see what went on.
#2
Join Date: May 2006
Posts: 7,541
That CO dos are wicked awesome
I've met WN, US, and CHQ folks so far
I've met WN, US, and CHQ folks so far
#3


Join Date: Apr 2006
Posts: 3,540
Wirelessly posted (Treo 650: Mozilla/4.0 (compatible; MSIE 6.0; Windows 98; PalmSource/Palm-D060; Blazer/4.5) 16;320x320)
Ok, I'l bite. (As you can see I, unlike the OP did not bring my laptop.)
The 787 due to economics will probably require 9 across in economy, and it's likely CO will not be the only one to come to that conclusion.
No unedited movies even with AVOD, even in the BF cabin, unless your screen cannot be seen by your neighbor. 3M privacy filter anyone.
CO will be going back to Australia... eventually. Do not hold your breath.
Point to point travel is not competitive enough to make it worth trying in the US domestic market.
CO strives for consistency in its product so it is less likely that we may see an E+ product on a limited segment of its fleet (ie the long-haul fleet) or implementation across the entire fleet as they're not sure they can make the math work in terms of ticket prices.
Ok, I'l bite. (As you can see I, unlike the OP did not bring my laptop.)
The 787 due to economics will probably require 9 across in economy, and it's likely CO will not be the only one to come to that conclusion.
No unedited movies even with AVOD, even in the BF cabin, unless your screen cannot be seen by your neighbor. 3M privacy filter anyone.
CO will be going back to Australia... eventually. Do not hold your breath.
Point to point travel is not competitive enough to make it worth trying in the US domestic market.
CO strives for consistency in its product so it is less likely that we may see an E+ product on a limited segment of its fleet (ie the long-haul fleet) or implementation across the entire fleet as they're not sure they can make the math work in terms of ticket prices.
#4
Join Date: Feb 2006
Location: IAH
Programs: CO Plat(soon Premier Gold) PC lifetime(UC Life?) SPG Plat(Soon Gold)
Posts: 895
Larry was taller than anybody. 
He stands out. (literally...)

He stands out. (literally...)
#5
FlyerTalk Evangelist

Join Date: Jul 2001
Location: Some place in this wonderful world (usually at 39,000 ft in seat 1C)
Programs: CO Gold Elite / NW Gold Elite
Posts: 13,747
#6
FlyerTalk Evangelist




Join Date: Nov 2003
Location: PVD
Programs: Priority Club Plat
Posts: 12,312
A few other things from President Jeff Smisek at poolside:
1. Asia will definitely a main focus after the 787 arrives in significant numbers, starting around 2010. Basically EWR to a bunch of places they already have in mind.
2. The lobbying of Washington to allow sterile transit has gone absolutely nowhere.
I asked this second question because at the last DO, JS says IAH Terminal E was built with sterile transit facility (and arriving passengers can see the room), and if TSA allows its use, they would start IAH-MAD in a heartbeat. So, I wonder if there was any progress. JS said they told TSA, how about if we had armed guards watching the passengers the whole time from plane to plane? TSA said "No".
Thanks, Washington!
3. I mentioned the DOT 20071Q report that CO has the lowest transcon fare. His first response is to not read much into those figures. Second, he joked that he'll immediately tell his guys to raise fares, as requested by us FTers.
Seriously, he said that transcon is highly competitive, and I believe he also said they're "doing okay".
1. Asia will definitely a main focus after the 787 arrives in significant numbers, starting around 2010. Basically EWR to a bunch of places they already have in mind.
2. The lobbying of Washington to allow sterile transit has gone absolutely nowhere.
I asked this second question because at the last DO, JS says IAH Terminal E was built with sterile transit facility (and arriving passengers can see the room), and if TSA allows its use, they would start IAH-MAD in a heartbeat. So, I wonder if there was any progress. JS said they told TSA, how about if we had armed guards watching the passengers the whole time from plane to plane? TSA said "No".
Thanks, Washington!

3. I mentioned the DOT 20071Q report that CO has the lowest transcon fare. His first response is to not read much into those figures. Second, he joked that he'll immediately tell his guys to raise fares, as requested by us FTers.
Seriously, he said that transcon is highly competitive, and I believe he also said they're "doing okay".
#7
FlyerTalk Evangelist




Join Date: Sep 2002
Location: Between AUS, EWR, and YTO In a little twisty maze of airline seats, all alike.. but I wanna go home with the armadillo
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#8
Join Date: Dec 2004
Location: Roseville, California (SMF)
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Posts: 441
#9

Join Date: Apr 2004
Location: Austin, TX
Programs: UA 1K MM; Marriott Platinum Premier; HH Diamond; Hertz President's Circle; Avis PS; AMEX Plat
Posts: 1,008
I learned that the 777 can fly inverted! 
suzanneaustin
Honorary Continental Captain

suzanneaustin
Honorary Continental Captain
#10
Join Date: May 2003
Location: Somewhere in picturesque New England
Programs: WN Rapid Rewards, DL SkyMiles, UA MileagePlus, HiltonHonors
Posts: 765
Does anyone know why sterile transit has historically been disallowed? The post 9/11 catch-all justification for every government regulation--terrorism and security--would seem to NOT be the driving factor since sterile transit was disallowed before 9/11.
#11
FlyerTalk Evangelist




Join Date: Feb 2007
Location: PDX
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Wirelessly posted (Mozilla/4.0 (compatible; MSIE 6.0; Windows 98; PalmSource/Palm-D052; Blazer/4.5) 16;320x320)
listening to a opsc employee on the bus from the bunker explain the ins and outs of booking reward travel... Just have to ask her about when the Air Kenya stuff will be available.
listening to a opsc employee on the bus from the bunker explain the ins and outs of booking reward travel... Just have to ask her about when the Air Kenya stuff will be available.
#12
Join Date: May 2006
Posts: 7,541
I learned that frequent flyers whine too much about weather delays...fuel stops...and what else...elll has some nice hot guests
#13
FlyerTalk Evangelist
Join Date: Feb 2006
Location: A festering pit; a pustule of a fistula set athwart the miasmic swamps of the armpit of the Gulf of Mexico - a Godforsaken wart upon a dark crevasse of the World. (IAH)
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Posts: 31,403
Could someone please ask/suggest allowing credit card usage in the PCs to purchase premium wines. It's a bit silly that you can present your CO Visa to get a discount, but can't actually use it to pay...
#14
FlyerTalk Evangelist

Join Date: May 2001
Location: Washington, DC
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You can use it! I use my CO MasterCard in the IAH clubs pretty often to buy premium wines, and I just have the regular card, not the expensive one that comes with the PC membership.
#15
Join Date: Apr 2000
Location: Long Island, NY
Programs: CoFounder and Chairman, FFOCUS (Frequent Flyers Organized and concerned about Unacceptable Service.
Posts: 1,341
I learned what its like to meet with an executive team who actually appreciates its customers and does not think they are the enemy....
I learned that I can land a 737-800 safely.
I learned that they will consider coming back to ISP in line with the CLE expansion.
I learned that I can be REAL happy at CO.
I learned that I can land a 737-800 safely.
I learned that they will consider coming back to ISP in line with the CLE expansion.
I learned that I can be REAL happy at CO.

