Married segment debacle
Aug 6, 2007 | 6:43 am
#1
Original Poster
Join Date: May 2005
Programs: UA Premier
Posts: 189
Married segment debacle
Hi all. I am holding a standard reward reservation LAX-HOU-LGW. I need to change the second segment to HOU-AMS, for which there is space available. CO tells me, though, that my original reservation involves "married segments," that they cannot change only the second segment, and that there is no LAX-HOU space available anymore! Are they right? Is there a workaround I can tell the CO agent so that he or she can make this change?
Thanks!
Thanks!
Aug 6, 2007 | 7:04 am
#2
Join Date: Jul 2005
Location: Red Hook, Brooklyn, New York
Programs: UA 1MM
Posts: 58
I believe you meant LAX-IAH-LGW.
Aug 6, 2007 | 7:05 am
#3
Original Poster
Join Date: May 2005
Programs: UA Premier
Posts: 189
Indeed, I did!
Peter
Peter
Aug 6, 2007 | 7:08 am
#4
FlyerTalk Evangelist
Join Date: Aug 2002
Location: Bay Area, CA
Programs: UA Plat 2MM; AS MVP Gold 75K
Posts: 35,092
Do you need to go through IAH? What other routes have you checked?
Aug 6, 2007 | 7:20 am
#5
Original Poster
Join Date: May 2005
Programs: UA Premier
Posts: 189
It is the only one-stop route available.
So my question remains. Any way to change the second of two married segments booked for reward travel?
So my question remains. Any way to change the second of two married segments booked for reward travel?
Aug 6, 2007 | 7:26 am
#6
Join Date: Oct 1999
Location: Southwest Desert, under a rock, watch out! ~~~~~~~~~~~~~~~~<" You can get there, but it's gonna cost you!
Programs: Previously NonePass, now UA 1K (*Enhanced*)
Posts: 4,248
Revenue management can be bizzare, It is even possible for XX-YY and YY-ZZ each may be available but XX-ZZ connecting through YY is not. 
Aug 6, 2007 | 8:17 am
#7
Original Poster
Join Date: May 2005
Programs: UA Premier
Posts: 189
My question remains. Is there a code, an override, an approach that would allow a CO agent to alter the second segment of two that were booked as married segments?
Aug 6, 2007 | 9:54 am
#8
FlyerTalk Evangelist
Join Date: Aug 2002
Location: Bay Area, CA
Programs: UA Plat 2MM; AS MVP Gold 75K
Posts: 35,092
LAX-KL-AMS
LAX-CO-IAH-CO-AMS
LAX-CO-IAH-KL-AMS
LAX-CO-EWR-CO-AMS
LAX-CO-EWR-KL-AMS
LAX-AS-SFO-KL-AMS
LAX-AS-SEA-NW-AMS
LAX-NW-DTW-NW-AMS
LAX-NW-MSP-NW-AMS
LAX-DL-ATL-DL-AMS
LAX-DL-JFK-DL-AMS
LAX-DL-JFK-KL-AMS
LAX-AF-CDG-KL-AMS
LAX-AF-CDG-AF-AMS
LAX-VS-LHR-KL-AMS
LAX-DL-BOS-NW-AMS