764 BF Service
Jun 13, 2007 | 3:25 pm
#1
Original Poster
Join Date: Nov 2002
Location: EWR, USA, AA 1MM Gold, United Premier Gold, Marriott Gold, Hilton Diamond, Emerald Club Executive
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764 BF Service
Tried to do a search, but suddenly you can no longer do a search with words less than four characters (pretty asinine if a person wants to do searches based on aircraft types).
Anyways...seatguru seems to indicate that those seated in rows 6 and 7 in BF will get serviced by the galley directly behind those rows and would get more "personalized" service.
Is this true? I would think that the further back you sit the less likely you will get your meal option...just curious to know if others on here choose the last couple of rows of the 764 versus other rows when flying BF and if they noticed any difference in the service levels versus the rows towards the front.
Thanks!
Anyways...seatguru seems to indicate that those seated in rows 6 and 7 in BF will get serviced by the galley directly behind those rows and would get more "personalized" service.
Is this true? I would think that the further back you sit the less likely you will get your meal option...just curious to know if others on here choose the last couple of rows of the 764 versus other rows when flying BF and if they noticed any difference in the service levels versus the rows towards the front.
Thanks!
Jun 13, 2007 | 3:54 pm
#2
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It is true that rows 6 and 7 (and perhaps 5, can't recall) get served from the galley behind the BF cabin. I would not worry about them running out of meal choices - with four entree selections, it's hard to run out of any single selection. FWIW, I like row 6.
Jun 13, 2007 | 5:01 pm
#3
Join Date: May 2007
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I've been in those rows, and I can assure you - the service was absolutely "personalized".
On a flight from Rome to EWR - the the BF Service Coordinator went above and beyond to make sure we had everything we needed... He really offered amazing service.
I'd fly in those seats again for sure.
On a flight from Rome to EWR - the the BF Service Coordinator went above and beyond to make sure we had everything we needed... He really offered amazing service.
I'd fly in those seats again for sure.
Jun 13, 2007 | 5:04 pm
#4
Join Date: Aug 2006
Posts: 717
I sat in row 7 a few weeks ago. Granted I had a great flight crew, but I very much enjoyed the service that I got. My friend and I both got our first meal choice.
Jun 13, 2007 | 7:00 pm
#5
Original Poster
Join Date: Nov 2002
Location: EWR, USA, AA 1MM Gold, United Premier Gold, Marriott Gold, Hilton Diamond, Emerald Club Executive
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Thanks everyone...currently have seats in row 3, but after these comments I think I am going to make the move to row 6...
Thanks again!
Thanks again!
Jun 13, 2007 | 8:00 pm
#6
Join Date: Jan 2007
Location: EWR/PHL
Posts: 75
Reason being, the FA in the aisle is the ISM....should be the very best service! Also they (2 fa's) only have 10 people to take care of, the forward galley and fa's (3) have 25, always wondered about the equity there. But hey as mentioned rows 6 and 7 get great service
Jun 14, 2007 | 2:57 am
#7
Join Date: Jan 2003
Posts: 847
Sit There!
You're served by the ISM...it doesn't get any better than that! You can also use the bathroom on the right side of the plane next to 2R...it's reserved for BusinessFirst passengers. The service is also faster in those rows. I can recall many instances where our meal service was completed in rows 6-7, while rows 1-5 were getting ready to be served the cheese/cracker cart.
enjoy.
enjoy.
Jul 19, 2007 | 7:10 am
#8
Original Poster
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Location: EWR, USA, AA 1MM Gold, United Premier Gold, Marriott Gold, Hilton Diamond, Emerald Club Executive
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Thanks everyone for the great advice. Had the BEST service I have had in a premium cabin in the longest time. The ISM on our flight was awesome! He made the flight that much more memorable.
Jul 19, 2007 | 7:48 am
#9
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Glad to hear you had a good flight.
Jul 19, 2007 | 7:50 am
#10
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Jul 19, 2007 | 8:18 am
#11
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Dont forget to send your compliments to CustomerCare regarding the great crew. Simply note the date and flight number and the ISM should get an "attaboy" in his/her file.
Jul 19, 2007 | 8:35 am
#12
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Jul 19, 2007 | 8:46 am
#13
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Jul 19, 2007 | 12:29 pm
#14
Join Date: May 2004
Posts: 611
Reminds me of a FA, some years ago, that hugged me extensively after receiving the positive comment card; she said something like "we need these comments so badly!". Needless to say that I received some looks from the cabin...
Jan 7, 2009 | 10:32 pm
#15
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