using points to upgrade to BF transatlantic
May 13, 2007 | 5:08 pm
#1
Original Poster
Join Date: May 2007
Location: Newcastle upon Tyne and Edinburgh
Programs: BA Silver, Hilton Silver
Posts: 44
using points to upgrade to BF transatlantic
I have applied to upgrade the return flights later in the year for myself and partner, from EWR to EDI. Using points
The Co web site states "BusinessFirst Select Economy Fares Upgrade Policy: Members who purchase fares other than Y or H* can pay a non-refundable service fee in addition to the miles in order to upgrade to BusinessFirst. Members will only be charged the service fee when the BusinessFirst upgrade has been cleared"
Can anyone clarify if cleared just refers to being added to the waitlist or is it something more hopeful that?
thanks
The Co web site states "BusinessFirst Select Economy Fares Upgrade Policy: Members who purchase fares other than Y or H* can pay a non-refundable service fee in addition to the miles in order to upgrade to BusinessFirst. Members will only be charged the service fee when the BusinessFirst upgrade has been cleared"
Can anyone clarify if cleared just refers to being added to the waitlist or is it something more hopeful that?
thanks
May 13, 2007 | 5:23 pm
#2
Join Date: May 2005
Location: FL
Programs: Premier 1K, 1 mm
Posts: 310
I have applied to upgrade the return flights later in the year for myself and partner, from EWR to EDI. Using points
The Co web site states "BusinessFirst Select Economy Fares Upgrade Policy: Members who purchase fares other than Y or H* can pay a non-refundable service fee in addition to the miles in order to upgrade to BusinessFirst. Members will only be charged the service fee when the BusinessFirst upgrade has been cleared"
Can anyone clarify if cleared just refers to being added to the waitlist or is it something more hopeful that?
thanks
The Co web site states "BusinessFirst Select Economy Fares Upgrade Policy: Members who purchase fares other than Y or H* can pay a non-refundable service fee in addition to the miles in order to upgrade to BusinessFirst. Members will only be charged the service fee when the BusinessFirst upgrade has been cleared"
Can anyone clarify if cleared just refers to being added to the waitlist or is it something more hopeful that?
thanks
Jack
May 13, 2007 | 7:42 pm
#3
Join Date: Jun 2006
Location: SJC/SFO
Programs: UA lifetime gold; Hilton Gold; Marriott/SPG Plat; Hyatt Discoverist
Posts: 2,959
I will try to answer your question.
if you buy H/Y when you request the upgrade the milage will be deducted from your account. If you get upgraded, enjoy. If you don't, you need to call back and have the milage redeposited into your account.
if you buy a non-H/Y ticket then the same happens to the milage part but they take a credit card number. They will not bill the card until you have been upgraded. That part is non-refundable.
I dont think this affects you but the upgrade is only for the transatlantic portion of the trip. If you have a connecting flight in the US, you will be upgraded only if there is space but the fee and milage will still be applicable even if you get only the transatlantic portion upgraded.
if you buy H/Y when you request the upgrade the milage will be deducted from your account. If you get upgraded, enjoy. If you don't, you need to call back and have the milage redeposited into your account.
if you buy a non-H/Y ticket then the same happens to the milage part but they take a credit card number. They will not bill the card until you have been upgraded. That part is non-refundable.
I dont think this affects you but the upgrade is only for the transatlantic portion of the trip. If you have a connecting flight in the US, you will be upgraded only if there is space but the fee and milage will still be applicable even if you get only the transatlantic portion upgraded.
May 13, 2007 | 8:30 pm
#4
Join Date: Oct 2004
Location: Clinging to the edifices of a decadent past from the biggest city in America nobody really cares about.
Programs: (ಠ_ಠ)
Posts: 9,077
Wirelessly posted (HTCP4350-Mozilla/4.0 (compatible; MSIE 4.01; Windows CE; PPC))
You are only charged the fee when (or if) the upgrade actually clears. Being placed on the waitlist does not count as clearing and CO will only charge you the fee, if applicable, when you actually obtain the upgrade.
Note that in order to waitlist CO will deduct the required number of miles, but again, should the upgrade not clear you won't be charged the fee and you'll have the miles redeposited.
You are only charged the fee when (or if) the upgrade actually clears. Being placed on the waitlist does not count as clearing and CO will only charge you the fee, if applicable, when you actually obtain the upgrade.
Note that in order to waitlist CO will deduct the required number of miles, but again, should the upgrade not clear you won't be charged the fee and you'll have the miles redeposited.
May 14, 2007 | 3:30 am
#5
Original Poster
Join Date: May 2007
Location: Newcastle upon Tyne and Edinburgh
Programs: BA Silver, Hilton Silver
Posts: 44
Sorry it was getting late when I posted my question, I missed off the fact that CO have already debited the 2x $450 service charges from my credit card.
My other halfs account shows the debit of points and waitlisted.
My account seems to have been given a new itinerary number for the flight and crashes when you try to access the details. although they emailed the correct details to me.
So as they've taken the money should I get my hopes up or think clerical error as they hold my $900 dollars for the next 4 1/2 months.
thanks
My other halfs account shows the debit of points and waitlisted.
My account seems to have been given a new itinerary number for the flight and crashes when you try to access the details. although they emailed the correct details to me.
So as they've taken the money should I get my hopes up or think clerical error as they hold my $900 dollars for the next 4 1/2 months.
thanks
May 14, 2007 | 5:06 am
#6
Join Date: Apr 2007
Location: nyc
Programs: CO Plat & MP 1K
Posts: 870
Sorry it was getting late when I posted my question, I missed off the fact that CO have already debited the 2x $450 service charges from my credit card.
My other halfs account shows the debit of points and waitlisted.
My account seems to have been given a new itinerary number for the flight and crashes when you try to access the details. although they emailed the correct details to me.
So as they've taken the money should I get my hopes up or think clerical error as they hold my $900 dollars for the next 4 1/2 months.
thanks
My other halfs account shows the debit of points and waitlisted.
My account seems to have been given a new itinerary number for the flight and crashes when you try to access the details. although they emailed the correct details to me.
So as they've taken the money should I get my hopes up or think clerical error as they hold my $900 dollars for the next 4 1/2 months.
thanks
May 14, 2007 | 8:18 am
#7
Join Date: Jun 2005
Location: San Diego, CA
Programs: CO Gold
Posts: 406
Don't forget, it's $450 each way, so you're seeing the two charges for the outbound. You'll get an addition 2x $450 hit to your credit card if the return upgrade happens:
Service fees of up to $450 each way apply when flying on fares other than Y or H (except Hawaii).
Service fees of up to $450 each way apply when flying on fares other than Y or H (except Hawaii).