Continental Select Program
Jan 19, 2007 | 2:07 pm
#1
Original Poster
Join Date: Apr 2005
Location: LAX
Programs: UA 1K, 1.7 Million Miler, Hilton Diamond
Posts: 99
Continental Select Program
I have been waiting for over three months for some promised miles to post to my account from the 2006 Continental Select Bonus Program. These miles never posted. How many other people were promised credits towards the Continental Select program back in October that was never credited?
I received a letter and an email near the end of October 2006 stating that I had earned over 100,000 bonus miles (I had completed my second goal and earned the miles).
Anyway the miles were supposed to post in 6-8 weeks. They never did. I just got off the phone with the One Pass Service Center and they had no record of me earning this bonus.
Can you believe that? I had to send them the email back to them so they can research this???
Who is running the show over there?
I will have to start keeping track of every single flight from now on to make sure I get what I earned.
I received a letter and an email near the end of October 2006 stating that I had earned over 100,000 bonus miles (I had completed my second goal and earned the miles).
Anyway the miles were supposed to post in 6-8 weeks. They never did. I just got off the phone with the One Pass Service Center and they had no record of me earning this bonus.
Can you believe that? I had to send them the email back to them so they can research this???
Who is running the show over there?
I will have to start keeping track of every single flight from now on to make sure I get what I earned.
Jan 19, 2007 | 2:18 pm
#2
Suspended
Join Date: Jul 2002
Location: Southern, CA, USA
Programs: UA just 8800 mi short of Silver
Posts: 2,813
>>I will have to start keeping track of every single flight from now on to make sure I get what I earned.>>
If it means that much to you, I guess you'll have to.
I've never heard of select bonuses unless it's one of those deals you pay to join and when you meet the requirements, they post the miles?
If it means that much to you, I guess you'll have to.
I've never heard of select bonuses unless it's one of those deals you pay to join and when you meet the requirements, they post the miles?
Jan 19, 2007 | 2:30 pm
#3
Join Date: Jun 2003
Location: Tampa, FL
Programs: Hilton Diamond, Delta Platinum
Posts: 1,730
Any chance you still have the letter and/or e-mail? If so, I'd fax it over to the OnePass service center.
Jan 19, 2007 | 2:43 pm
#4
Join Date: Jan 2005
Location: Houston
Programs: UA GS; DL MM; Hyatt Diamond; Hilton Diamond; Avis First
Posts: 239
I've been selected twice for this
Once I made it and the miles (100k) went in as promised on the designated day. Didn't make the second one - mostly because only the five or six highest codes qualified for credit. Even I am not that stupid nor greedy.
Did you recieve the monthly (I think) updates showing your progress? They would be your best evidence.
Did you recieve the monthly (I think) updates showing your progress? They would be your best evidence.
Jan 20, 2007 | 6:23 am
#5
Join Date: May 2005
Location: Chattanooga, TN
Programs: DL Diamond Million Miler, AA Ex-Plat, IHG RA, Marriott PLAT, HERTZ Pres Circle
Posts: 1,220
Well, I bok the high fares, mainly in order to qualify for the promotion and because the customer pays for all of my travel. Does that make me stupid? I don't think so. And by the way, the last portion of the 109K miles posted at the same time as the past qualifying segment, automatic and I love it
Jan 20, 2007 | 6:57 am
#6
FlyerTalk Evangelist
Join Date: May 2001
Location: Washington, DC
Programs: DL Diamond, B6 Mosaic, AS MPV Gold, UA Gold MM, Marriott Plat, SPG Plat, Nat'l Exec Elite
Posts: 16,679
Wirelessly posted (BlackBerry8100/4.2.0 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/100)
Mine posted a couple of days after my last qualifying flight. You should definitely call the OnePass service center about this.
Mine posted a couple of days after my last qualifying flight. You should definitely call the OnePass service center about this.