Shocking Computer Glitch!
Jan 1, 2007 | 1:50 pm
#1
Original Poster
Join Date: Jan 2007
Posts: 2
Shocking Computer Glitch!
I qualified for Elite status again in 2006 for 2007, but when I sign into Continental's wesite it shows 0 EQMs for 2006! It says "2006 Elite Miles 0. 2006 Elite Points 0". Their new website screwed me again! I clearly earned enough EQM's in 2006 to requalify, but the computer has erased all my 2006 miles and points.
I planned on traveling much more in 2007, but not if Continental doesn't honor last years qualifying EQMs. Does anyone know what hoops I have to jump through to prove to Continental that I earned Elite status last year? Help!!
I planned on traveling much more in 2007, but not if Continental doesn't honor last years qualifying EQMs. Does anyone know what hoops I have to jump through to prove to Continental that I earned Elite status last year? Help!!
Jan 1, 2007 | 2:03 pm
#2
FlyerTalk Evangelist
Join Date: Oct 2006
Location: IAH
Posts: 13,531
Did you check your calendar? It's 2007 now! 
All EQMs from 2006 have been erased but they have not changed the date from 2006 to 2007 yet. Don't worry, CO did not screw you over.
All EQMs from 2006 have been erased but they have not changed the date from 2006 to 2007 yet. Don't worry, CO did not screw you over.
Jan 1, 2007 | 2:04 pm
#3
FlyerTalk Evangelist
Join Date: Apr 2006
Location: Los Angeles, California
Programs: United LT-GS, AA LT-Plat, Hyatt LT-Globalist, Hilton LT-Diamond, Marriott LT-Titanium, Hertz PC
Posts: 15,815
Welcome to FT! Here's a thread that explains what happened. Enjoy! 
Jan 1, 2007 | 2:07 pm
#4
Join Date: Oct 2006
Location: DFW
Programs: aa plat in funkytown tx
Posts: 167
if you are worried why not call them?
Jan 1, 2007 | 2:10 pm
#5
Join Date: Jun 2004
Location: PDX
Programs: Alaska Airlines, CO Emeritus, United kettle, Ural Airlines Wings, Hilton, National
Posts: 979
ah the first joke thread of the year....
WHERE HAVE MY EQM's gone!!!!
^
WHERE HAVE MY EQM's gone!!!!
^
Jan 1, 2007 | 2:24 pm
#6
Original Poster
Join Date: Jan 2007
Posts: 2
I appreciate the words of encouragement, but they changed their website last year and I have lost much confidence in their system. If it says 2006 miles 0, who is to say that this is not what the computer is reading?
I can't call onepass today as it is a holiday and they are closed.
I can't call onepass today as it is a holiday and they are closed.
Jan 1, 2007 | 2:28 pm
#7
FlyerTalk Evangelist
Join Date: Oct 2006
Location: IAH
Posts: 13,531
I appreciate the words of encouragement, but they changed their website last year and I have lost much confidence in their system. If it says 2006 miles 0, who is to say that this is not what the computer is reading?
I can't call onepass today as it is a holiday and they are closed.
I can't call onepass today as it is a holiday and they are closed.
Jan 1, 2007 | 2:31 pm
#8
FlyerTalk Evangelist
Join Date: Sep 2002
Location: Between AUS, EWR, and YTO In a little twisty maze of airline seats, all alike.. but I wanna go home with the armadillo
Programs: CO, NW, & UA forum moderator emeritus. Eurobonus Millionaire
Posts: 38,683
There is no grand conspiracy here on the part of Continental to deny people their earned 2006 EQMs. The web site simply needs to be updated. My account shows the same thing (2006) as well. I am not worried. Neither should you be.
There is really nothing else to discuss about this here. It is already being mentioned/discussed elsewhere.
Xyzzy
CO forum moderator
There is really nothing else to discuss about this here. It is already being mentioned/discussed elsewhere.
Xyzzy
CO forum moderator