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Old Sep 20, 2006 | 4:18 pm
  #1  
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Join Date: Apr 2006
Location: Houston, TX - La Coruna, Spain - Milan, Italy
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CO at JAN

This afternoon I flew from JAN to IAH (and we got in 20 min early). When I checked in, while the agent was changing my ticket scheduled for next friday to sby on the next flight out I noticed that the CO personnel was greeting some of the other customers (obviously frequent flyers) by name as they approached the e-ticket machines with a "Hallo Mr Soandso, where are you going today?" or something else along those lines;
I thought it was a really nice touch. ^
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Old Sep 20, 2006 | 4:26 pm
  #2  
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Originally Posted by pbarutta
...I thought it was a really nice touch. ^
Yeep
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