Retaining EQMs When Using Credit
Aug 16, 2006 | 7:24 am
#1
Original Poster
Join Date: Feb 2004
Location: NYC
Programs: Amtrak Select Plus, Marriott Platinum, Marriott Lifetime Gold, Hilton Diamond
Posts: 3,133
Retaining EQMs When Using Credit
How do I retain 100% EQMs when using credit from a cancelled ticket towards a new ticket? CO is saying I have to call to complete the purchase, but won't that result in 50% EQMs? Thx.
Aug 16, 2006 | 7:30 am
#2
FlyerTalk Evangelist
Join Date: Jun 2003
Location: DEN
Programs: UA MM Plat; AA MM Gold; HHonors Diamond
Posts: 15,891
I believe that if you call the CO.com support desk:
United States and Canada
800.300.1547, 800.579.3958
and explain what you want to do (saying that the original res was made on the web site), they should be able to flag the new res as earning 100% EQMs.
United States and Canada
800.300.1547, 800.579.3958
and explain what you want to do (saying that the original res was made on the web site), they should be able to flag the new res as earning 100% EQMs.
Aug 16, 2006 | 11:25 am
#3
Suspended
Join Date: Jul 2002
Location: Southern, CA, USA
Programs: UA just 8800 mi short of Silver
Posts: 2,813
Originally Posted by vatraveler
How do I retain 100% EQMs when using credit from a cancelled ticket towards a new ticket? CO is saying I have to call to complete the purchase, but won't that result in 50% EQMs? Thx.
Aug 16, 2006 | 12:24 pm
#4
Original Poster
Join Date: Feb 2004
Location: NYC
Programs: Amtrak Select Plus, Marriott Platinum, Marriott Lifetime Gold, Hilton Diamond
Posts: 3,133
Originally Posted by chasbondy
I dont think you have to call. You can do it online using the old confirmation code. I know I've done it, or you can call and ask them how to do it online. They are helpful