[The CO website is down!!!] CO Website: Issues?
Aug 10, 2006 | 8:40 am
#1
Original Poster
Join Date: Jan 1999
Location: CLE, UA MM, UA Premier Plat, Bonvoy Titanium UA Club
Posts: 333
[The CO website is down!!!] CO Website: Issues?
Signed onto my account and found ZERO miles/segments!!! Also, in "Manage Reservations" - empty! Ugh!
Anyone else experiencing the same oddity?
Anyone else experiencing the same oddity?
Aug 10, 2006 | 8:43 am
#2
Join Date: Dec 2005
Location: Murrieta, CA
Programs: CO OnePass Gold
Posts: 3
Yes...the same is happening to me.
Aug 10, 2006 | 8:45 am
#3
Join Date: Dec 2004
Location: DCA/IAD
Programs: UA GS
Posts: 282
Originally Posted by traveltoomuch
Signed onto my account and found ZERO miles/segments!!! Also, in "Manage Reservations" - empty! Ugh!
Anyone else experiencing the same oddity?
Anyone else experiencing the same oddity?
My OnePass account shows all zeros, no future reservations, and a search from the homepage for my confirmation number for a flight tomorrow morning says that the confirmation is invalid, and I can't find any way to get to it for OLCI.
I realize there are some significant events going on in travel today, but this seems to be a pretty serious problem with the site that needs to be addressed fairly quickly.
Aug 10, 2006 | 8:55 am
#4
Join Date: Nov 2004
Location: Houston, IAH
Programs: United Global Services,Hilton Diamond, Starwood Platinum, Hyatt Diamond, National Executive Elite
Posts: 449
Same thing for me.
It probably has more to do with web redesign then the other issues today. Looks to me like the database server either crashed or the connection dropped or something.
Scott
It probably has more to do with web redesign then the other issues today. Looks to me like the database server either crashed or the connection dropped or something.
Scott
Aug 10, 2006 | 8:56 am
#5
Join Date: Aug 2004
Location: LAX
Programs: UA GS, Marriott Plat, SPG Plat, Hertz Presidents Circle
Posts: 879
Website issues? What issues? Nobody else is having any issues... 
OP, please check the sticky at the top of this forum - ALL website issues are consolidated in that thread. CO is monotoring that thread and your posts there will help CO fix any reported issues.
OP, please check the sticky at the top of this forum - ALL website issues are consolidated in that thread. CO is monotoring that thread and your posts there will help CO fix any reported issues.
Aug 10, 2006 | 9:04 am
#6
Join Date: Dec 2004
Location: DCA/IAD
Programs: UA GS
Posts: 282
Mileage data is back.
Aug 10, 2006 | 9:07 am
#7
Join Date: Dec 2004
Location: DCA/IAD
Programs: UA GS
Posts: 282
...but still no saved reservations.
Aug 10, 2006 | 9:17 am
#8
Join Date: Mar 2004
Location: New York, NY
Programs: CO plat
Posts: 230
website down for me at 11:15 est
Aug 10, 2006 | 9:18 am
#9
Join Date: Aug 2004
Programs: CO Plat - AW Plat - AA Gold - SPG Plat - HH Gold - HY Gold - WBR - Alpha Phi Omega - GO CANES!
Posts: 558
The site is currently down. Plain and simple down.
Aug 10, 2006 | 9:19 am
#10
Join Date: Dec 2004
Location: DCA/IAD
Programs: UA GS
Posts: 282
Originally Posted by mrtruman
website down for me at 11:15 est
Aug 10, 2006 | 9:22 am
#11
Join Date: Mar 2004
Location: New York, NY
Programs: CO plat
Posts: 230
up again and painfully slow. This new website is getting very tedious.
Aug 10, 2006 | 9:25 am
#12
Join Date: Apr 2006
Location: Houston, TX - La Coruna, Spain - Milan, Italy
Programs: CO, UA, AA, KL, AZ, AF, IB, LH, BA
Posts: 81
Oh boy, this is bad. Really bad.
Just out of couriosity: does anybody know if this was developed in-house or was contacted out ?
Just out of couriosity: does anybody know if this was developed in-house or was contacted out ?
Aug 10, 2006 | 9:27 am
#13
Join Date: Apr 1999
Location: Homosassa, FL & Ringwood, NJ -UA-G(Lifetime); SPG-Plat (Lifetime)
Posts: 6,122
I've been trying to buy tickets for the last half hour and can't. When I do get to CO.COM, and input EWR-TPA, I get "no economy seats available", of a blank Screen with a bold "Service Unavailable".
Aug 10, 2006 | 9:27 am
#14
Join Date: Mar 2004
Location: New York, NY
Programs: CO plat
Posts: 230
down again... they should waive telephone booking fees and eqm issues until the website runs well again Giving a company money has never been such a task.
Aug 10, 2006 | 9:31 am
#15
Suspended
Join Date: Oct 2003
Location: New York, NY
Programs: Delta - Gold; Starwood - Platinum; HHonors - Diamond & Avis Preferred
Posts: 10,869
With today's security issue (there is a seperate thread for this) there might possibly be a strain on the website for information, combined with the issues in the sticky above, this might have caused continental.com to crash.
@:-) @:-) Having said that, I think it's smart to post true website related issue(s) in the the sticky above so our friend CO Insider only has to look in ONE place for problems and any UK CO Security/Baggage issues in that thread and let this thread go. @:-) @:-)
@:-) @:-) Having said that, I think it's smart to post true website related issue(s) in the the sticky above so our friend CO Insider only has to look in ONE place for problems and any UK CO Security/Baggage issues in that thread and let this thread go. @:-) @:-)