The Exit Row
#1
Original Poster
Join Date: Jan 2006
Location: EWR
Programs: CO OP Serf
Posts: 370
The Exit Row
I know there've been lots of posts about snagging exit rows and how only Plats can reserve them online, blah blah blah. I noticed some people saying that you could also snag them before the 24-hour period if you call up CO. My question is can you just call up a BA and ask for the exit row after having booked online or do you have to do the booking over the phone to get the exit row?
I'm about to do a pretty hardcore transcon MR (@<5CPM, which is the only reason I'm even considering it other than it takes me home) that involves almost 10 hours of flight time and really, really want as many exit rows as possible.
Also, this might be the wrong board, but the first leg of my flight is on NW metal. Does anyone know NWs policy in regards to exit rows, or would I even have a chance at getting an EAU as a OP Silver on a SEA-MSP red-eye mid-week?
I'm about to do a pretty hardcore transcon MR (@<5CPM, which is the only reason I'm even considering it other than it takes me home) that involves almost 10 hours of flight time and really, really want as many exit rows as possible.
Also, this might be the wrong board, but the first leg of my flight is on NW metal. Does anyone know NWs policy in regards to exit rows, or would I even have a chance at getting an EAU as a OP Silver on a SEA-MSP red-eye mid-week?
#2
Join Date: Sep 2005
Location: JZRO
Posts: 9,175
When I read your thread title, I thought what a great name for an airport bar! ^
#3
Join Date: Feb 2005
Location: MSN
Posts: 701
NW used to have a glitch where you could select restricted seats using the online seat selector. But, i'm not sure if the new $15/non-squished coach seat program messed it up.
#4
Join Date: Feb 2006
Location: DTW
Programs: DL 0.22 MM, AA 0.34 MM, PC Plat Amb, Hertz #1 GC 5*
Posts: 7,511
NW Elites at any level can reserve exit row seats.
Not sure if sweet-talking non-Elites can call an RA and have them assign an exit row seat for them.
Steve B.
Not sure if sweet-talking non-Elites can call an RA and have them assign an exit row seat for them.
Steve B.
#5
Original Poster
Join Date: Jan 2006
Location: EWR
Programs: CO OP Serf
Posts: 370
I think you guys/gals may have misinterpreted my post. I was asking more about the CO exit row policy than the NW one. As in, can I prebook an exit row without being Plat and without paying phone res. fee. My plan was to book online, then call up CO to try to get exit row seats. Will this work w/o me having to pay extra? I am very soon to be a CO Silver.
(edited for continuity)
(edited for continuity)
#6
Join Date: Jul 2004
Programs: CO Gold; SPG Gold***; AvisFirst;
Posts: 3,970
Originally Posted by thenewflesh
I think you guys/gals may have misinterpreted my post. I was asking more about the CO exit row policy than the NW one. As in, can I prebook an exit row without being Plat and without paying phone res. fee. My plan was to book online, then call up CO to try to get exit row seats. Will this work w/o me having to pay extra? I am very soon to be a CO Silver.
(edited for continuity)
(edited for continuity)
#7
Join Date: Jul 2005
Location: Boynton Beach, FL
Programs: UA 1K, HH Gold, Hyatt Plat, SPG Gold, IC Amb, Citi Prestige
Posts: 218
Originally Posted by mbreuer
They do not charge extra. That said, they may be tightening up on the rules - the person in the PC Wed told me that they're no longer allowed to put people into exit rows who aren't platinum. This was for a my return flight (was < 24 hours, but OLCI wouldn't work b4 the outbound segment left). However, I was able to call the elite desk, and after explaining that OLCI wasn't working, they gave me the exit row.
#8




Join Date: Feb 2001
Location: MCI ** UA Silver, Bonvoy Lifetime Titanium
Posts: 1,297
Originally Posted by dizzy
NW used to have a glitch where you could select restricted seats using the online seat selector. But, i'm not sure if the new $15/non-squished coach seat program messed it up.
#9




Join Date: Feb 2001
Location: MCI ** UA Silver, Bonvoy Lifetime Titanium
Posts: 1,297
Originally Posted by thenewflesh
I think you guys/gals may have misinterpreted my post. I was asking more about the CO exit row policy than the NW one. As in, can I prebook an exit row without being Plat and without paying phone res. fee. My plan was to book online, then call up CO to try to get exit row seats. Will this work w/o me having to pay extra? I am very soon to be a CO Silver.
(edited for continuity)
(edited for continuity)
#10
Suspended
Join Date: Nov 1999
Posts: 24,150
Originally Posted by holland
I think you're out of luck -- I had problems with that mechanism even as a Platinum... though if you hang up and keep calling back, you might eventually get an agent that will do it. I always book my exit rows online (NW Plat). The only decent seat on an ERJ is 12A, IMO.
#11
In Memoriam
Join Date: Jun 2004
Location: EWR (Wayne Township, NJ) and PHX
Programs: CO OnePass Plat and SPG - Plat, Marriott Plat (don't use -it's a comp), AmericaWest CP
Posts: 4,810
Originally Posted by craz
Sorry to disagree with you, But the Only decent seat on the ERJ-145s is 12B the skin of the plane makes 12A & C too uncomfortable for ones legs. On the ERJ-135 9B
I somewhat agree, 12B is nice if you have 12C empty - maybe its just me but I like the aloneness of 12A unless I'm traveling with someone.
-Vincent
#12
FlyerTalk Evangelist

Join Date: May 2001
Location: Washington, DC
Programs: DL Diamond, B6 Mosaic, AS MPV Gold, UA Gold MM, Marriott Plat, SPG Plat, Nat'l Exec Elite
Posts: 16,679
Originally Posted by vincom
I somewhat agree, 12B is nice if you have 12C empty - maybe its just me but I like the aloneness of 12A unless I'm traveling with someone.
-Vincent
-Vincent
But on an ERJ flight that isn't extremely full, getting both 12B and 12C to yourself is heaven!
#13




Join Date: Feb 2001
Location: MCI ** UA Silver, Bonvoy Lifetime Titanium
Posts: 1,297
Originally Posted by craz
Sorry to disagree with you, But the Only decent seat on the ERJ-145s is 12B the skin of the plane makes 12A & C too uncomfortable for ones legs. On the ERJ-135 9B
12A >> 1A >> 12B >> 12C >> 3B >> 3C >> all others
because I like to work on the flight. Those are the seats that allow me to open up my laptop and work, in the order of "most to least" comfortable, IMO.
#14
Original Poster
Join Date: Jan 2006
Location: EWR
Programs: CO OP Serf
Posts: 370
I got em
Well all you nay sayers out there, I, a non-elite, got exit rows the ENTIRE way through on an 8 leg MR. It did wind up being about 100 dollars more than I was quoted on CO.com online, but that's more than worth it for a MR that involves 34 hours of flight within a timespan of 48 hours, 8 hours on ERJs, all with 12 B, although one of the legs is a 15K mile upgd to a BF cabin. on a 9 hour flight :
Now all I have to do is fly home to EWR via TPA and I'm silver baby!!! My CPEQM on this one is ~3.5 cents.
Now all I have to do is fly home to EWR via TPA and I'm silver baby!!! My CPEQM on this one is ~3.5 cents.
#15

Join Date: Jun 2005
Location: NYC and SFO
Programs: UA 1MM (former 1K, Delta Platinum))
Posts: 1,244
The 'official' policy as stated to non-Plats is that one can only request exit row seating in person at a ticket office. The catch-22 is that no such animal exists; they can reissue tickets at baggage check-in areas, but are generally snowed trying to get people on planes.
I made a spreadsheet showing 25 future flight legs, 15 of which I wanted reclining exit aisle seating. It made an awesome prop, and eased the whole process. At check-in for my first flight after making this spreadsheet, I got one harried supervisor to assign me exit row on one upcoming flight. At the gate I volunteered for a later flight but they didn't need me. I then requested a couple more future exit-row assignments.
On arrival late at EWR, I prowled for the least busy, fanciest check-in area for which my Gold Elite card provided access. (One can guess...) I asked if this was a 'ticket office'. "No, but they're closed now. What can I do for you?" I explained how various people had taken mercy on me and assigned exit rows for a few of my flights. Grin. "Give that to me..." He finished my list. No more need for the spreadsheet prop.
I made a spreadsheet showing 25 future flight legs, 15 of which I wanted reclining exit aisle seating. It made an awesome prop, and eased the whole process. At check-in for my first flight after making this spreadsheet, I got one harried supervisor to assign me exit row on one upcoming flight. At the gate I volunteered for a later flight but they didn't need me. I then requested a couple more future exit-row assignments.
On arrival late at EWR, I prowled for the least busy, fanciest check-in area for which my Gold Elite card provided access. (One can guess...) I asked if this was a 'ticket office'. "No, but they're closed now. What can I do for you?" I explained how various people had taken mercy on me and assigned exit rows for a few of my flights. Grin. "Give that to me..." He finished my list. No more need for the spreadsheet prop.

