Boarding the wrong plane
#1
Original Poster




Join Date: May 2004
Location: LAX
Programs: UA 1K, Bonvoy Plat
Posts: 363
Boarding the wrong plane
On Thursday LAX-EWR, one family and one woman got on the plane when they were actually going to Houston. The woman was stopped by the flight attendent right as she got to the plane, but the family got all the way on and put their luggage up. It caused quiet a commotion on board when they had to get back out as the plane was still boarding and the aisles were full. All in all, it was handled pretty well by the flight attendents and we got out on time.
I noticed that at the gate, when the crew called the elites, they told us to line up on general access side of the ropes, and started letting people in. Of course, then other elites started coming up the blue carpet. Then one of the agents started going up the line checking boarding passes to tell the non-elites to wait and she was tearing off the corners that have "Elite Access" printed on them. So when I got to the door, the agent just looked at that corner and said, "oh, she got you already".
If that was a new procedure, it wasn't working!
I noticed that at the gate, when the crew called the elites, they told us to line up on general access side of the ropes, and started letting people in. Of course, then other elites started coming up the blue carpet. Then one of the agents started going up the line checking boarding passes to tell the non-elites to wait and she was tearing off the corners that have "Elite Access" printed on them. So when I got to the door, the agent just looked at that corner and said, "oh, she got you already".
If that was a new procedure, it wasn't working!
#2
FlyerTalk Evangelist




Join Date: Feb 2002
Location: San Francisco/Tel Aviv/YYZ
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one time I was flying to SFO from EWR and the early flight to TLV was boarding at the same time at the next gate.... I was looking back and forth debating whether to get on the wrong plane, but I was sure that someone else was in 1B on that flight....
#3
Suspended
Join Date: Jul 2002
Location: Southern, CA, USA
Programs: UA just 8800 mi short of Silver
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Originally Posted by smartinez
On Thursday LAX-EWR, one family and one woman got on the plane when they were actually going to Houston. !
#4
Join Date: Jul 2004
Programs: CO Gold; SPG Gold***; AvisFirst;
Posts: 3,970
A very long time ago, I missed a last-minute gate change annoucement... didn't find out until the, "you're in my seat" routine began... just made the correct flight. IIRC, I was supposed to be going to Seattle, and had boarded a flight to Denver.
#5
In Memoriam
Join Date: Jun 2004
Location: EWR (Wayne Township, NJ) and PHX
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Originally Posted by smartinez
On Thursday LAX-EWR, one family and one woman got on the plane when they were actually going to Houston.
-Vincent
#6
Join Date: May 2004
Posts: 1,955
I have wondered in this day and age with all BP's being scanned how this could actually happen and when they might eliminate the onboard announcement about which flight you actually boarded and in if (final dstination) was not in your plans...
Guess they still need it.
BTW I know someone who, in the old days, actually boarded and departed on th wrong flight ending up on the wrong coast...
Guess they still need it.
BTW I know someone who, in the old days, actually boarded and departed on th wrong flight ending up on the wrong coast...
#7
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Join Date: May 2001
Location: Washington, DC
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Originally Posted by otralot
I have wondered in this day and age with all BP's being scanned how this could actually happen
#8
Join Date: Jun 2005
Location: SF Bay Area
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One time I was waiting for a flight in San Jose, California. A gentleman who did not speak any English got off the flight thinking he was in San Jose CR. I have also seen pax on occasion get off a flight when the FA announce the flight number and destination. Not necessarily all on CO.
#9
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Join Date: Jun 2004
Location: EWR (Wayne Township, NJ) and PHX
Programs: CO OnePass Plat and SPG - Plat, Marriott Plat (don't use -it's a comp), AmericaWest CP
Posts: 4,810
Originally Posted by ssullivan
Yes, but most CO boarding passes aren't being scanned. At many of CO's non-hub stations, the boarding passes are still processed by hand, the old fashioned way. I haven't flown through LAX in a few years so I don't know if they have the scanners or not. But my suspicion is that they don't, otherwise this probably wouldn't have happened.
-Vincent
#10
Join Date: Dec 2005
Location: EWR
Programs: OnePass
Posts: 146
I recently came across a confused gentleman who showed up at Term A at EWR when he should have been in Term C.
Of course, the guy didn't speak english... I guess security didn't look too closely at the gate on his boarding pass.
Of course, the guy didn't speak english... I guess security didn't look too closely at the gate on his boarding pass.
#11
FlyerTalk Evangelist




Join Date: Apr 2001
Location: NYC
Posts: 27,887
Originally Posted by mbreuer
A very long time ago, I missed a last-minute gate change annoucement... didn't find out until the, "you're in my seat" routine began... just made the correct flight. IIRC, I was supposed to be going to Seattle, and had boarded a flight to Denver.
And separately, I have noticed that even in EWR they don't always scan the BPs.
And even when they do, I imagine they could miss something like this -- somehow AA (who was scanning) let a woman on board a recent flight with a bad seat assignment (I had the same one -- in FC of course). I would have thought the machines would pick that up.
#12
Join Date: Feb 2006
Location: 99654
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Posts: 6,450
Once from JFK to AMS on KLM, I was assigned a window seat in the
front (Coach) when I got to the seat and I see someone else seating
with the same seat assignment. Computer assigned it, even the BP scan
at the gate didnt flag anything either. They upgraded me to Business First.
Back in 2000, I dropped off a friend all the way to the seat on
on an international flight @ JFK. no one asked me for a boarding pass
and no one asked me anything when I left the plane.
so I guess its not that hard to let someone on the wrong plane afterall...
front (Coach) when I got to the seat and I see someone else seating
with the same seat assignment. Computer assigned it, even the BP scan
at the gate didnt flag anything either. They upgraded me to Business First.

Back in 2000, I dropped off a friend all the way to the seat on
on an international flight @ JFK. no one asked me for a boarding pass
and no one asked me anything when I left the plane.
so I guess its not that hard to let someone on the wrong plane afterall...
#13
Original Poster




Join Date: May 2004
Location: LAX
Programs: UA 1K, Bonvoy Plat
Posts: 363
scanners aren't always used
Originally Posted by ssullivan
Yes, but most CO boarding passes aren't being scanned. At many of CO's non-hub stations, the boarding passes are still processed by hand, the old fashioned way. I haven't flown through LAX in a few years so I don't know if they have the scanners or not. But my suspicion is that they don't, otherwise this probably wouldn't have happened.
#14
In Memoriam
Join Date: Jun 2004
Location: EWR (Wayne Township, NJ) and PHX
Programs: CO OnePass Plat and SPG - Plat, Marriott Plat (don't use -it's a comp), AmericaWest CP
Posts: 4,810
Originally Posted by cpx
Once from JFK to AMS on KLM, I was assigned a window seat in the
front (Coach) when I got to the seat and I see someone else seating
with the same seat assignment. Computer assigned it, even the BP scan
at the gate didnt flag anything either. They upgraded me to Business First.
Back in 2000, I dropped off a friend all the way to the seat on
on an international flight @ JFK. no one asked me for a boarding pass
and no one asked me anything when I left the plane.
so I guess its not that hard to let someone on the wrong plane afterall...
front (Coach) when I got to the seat and I see someone else seating
with the same seat assignment. Computer assigned it, even the BP scan
at the gate didnt flag anything either. They upgraded me to Business First.

Back in 2000, I dropped off a friend all the way to the seat on
on an international flight @ JFK. no one asked me for a boarding pass
and no one asked me anything when I left the plane.
so I guess its not that hard to let someone on the wrong plane afterall...
When you dropped your friend off what airline was that exactly?
-Vincent
#15
Join Date: Feb 2006
Location: 99654
Programs: Many
Posts: 6,450
Originally Posted by vincom
WBC you meant right? Cause if KLM upgraded you to Bf then you were REALLY on the wrong plane
When you dropped your friend off what airline was that exactly?
-Vincent
When you dropped your friend off what airline was that exactly?
-Vincent
It was Royal Jordanian @ JFK. Even my friend was surprised..

