Value Pack from Chase?
Jan 20, 2006 | 3:29 pm
#1
Original Poster
Join Date: Feb 2003
Location: Southern Europe/USA
Posts: 678
Value Pack from Chase?
The letter which came with my new Chase/Continental WorldMastercard mentions their "exclusive Value Pack". Does anyone know what is in this pack and when is it supposed to be mailed out?
I am reluctant to play Chase customer service roulette to try to get correct answers. About a year ago I had cancelled my Worldcard when promised benefits failed to materialize & Chase reps kept passing the buck without giving me any answers.
I am reluctant to play Chase customer service roulette to try to get correct answers. About a year ago I had cancelled my Worldcard when promised benefits failed to materialize & Chase reps kept passing the buck without giving me any answers.
Jan 20, 2006 | 4:54 pm
#2
Join Date: Dec 2005
Location: EWR
Programs: OnePass
Posts: 146
Call Chase at 1-866-386-5885 ... they seem to have a clue.
Jan 21, 2006 | 10:47 am
#3
Join Date: Dec 2004
Programs: CO PLAT, Hyatt Gold. Starwood Gold, Hertz Gold
Posts: 30
I just got my package. Took an extra year and 4 phone calls to Chase
Jan 21, 2006 | 10:54 am
#4
Join Date: Oct 1999
Posts: 209
Originally Posted by drruff
I just got my package. Took an extra year and 4 phone calls to Chase
Jan 21, 2006 | 11:04 am
#5
Join Date: Feb 2003
Location: Hudson Valley, NY USA
Posts: 279
I have received mine without any hassles
Jan 21, 2006 | 1:09 pm
#6
Join Date: Apr 2005
Programs: CO Silver
Posts: 246
Originally Posted by worldwidetraveler
The letter which came with my new Chase/Continental WorldMastercard mentions their "exclusive Value Pack". Does anyone know what is in this pack and when is it supposed to be mailed out?
I am reluctant to play Chase customer service roulette to try to get correct answers. About a year ago I had cancelled my Worldcard when promised benefits failed to materialize & Chase reps kept passing the buck without giving me any answers.
I am reluctant to play Chase customer service roulette to try to get correct answers. About a year ago I had cancelled my Worldcard when promised benefits failed to materialize & Chase reps kept passing the buck without giving me any answers.
The expression "When hell freezes over" is a reality with chase. Hundreds of us on these boards have cancelled our cards do to this. They never send it
Jan 22, 2006 | 4:04 pm
#7
Suspended
Join Date: Dec 2001
Location: new york, ny, usa
Posts: 13,536
Originally Posted by madison8
Is there anything in it that makes the phone calls worth it?
Jan 23, 2006 | 7:33 am
#8
Join Date: Jul 2003
Location: Hou, Tx
Posts: 314
Originally Posted by fly co to see the yanks
yeah. what's in this puppy?
Jan 23, 2006 | 8:11 am
#9
Join Date: Dec 2005
Location: EWR
Programs: OnePass
Posts: 146
Ok, I never received a "value pack" with my card, so I took another look at the welcome letter. Here's the paragraph:
"Enjoy your special travel package available only to Continental Airlines World MasterCard Cardmembers. Our exclusive Value Pack provides you with a one-time $99 compainion certificate after you spend $5,000 in purchases (omitting some repetitous drivel here) And you'll receive 2 Presidents Club passes and 2 travel discount certicates each year upon renewal."
Has anyone who's had the card awhile receive any of these?
"Enjoy your special travel package available only to Continental Airlines World MasterCard Cardmembers. Our exclusive Value Pack provides you with a one-time $99 compainion certificate after you spend $5,000 in purchases (omitting some repetitous drivel here) And you'll receive 2 Presidents Club passes and 2 travel discount certicates each year upon renewal."
Has anyone who's had the card awhile receive any of these?
Jan 23, 2006 | 9:05 am
#10
Join Date: Feb 2003
Location: Hudson Valley, NY USA
Posts: 279
Originally Posted by norisk
Ok, I never received a "value pack" with my card, so I took another look at the welcome letter. Here's the paragraph:
"Enjoy your special travel package available only to Continental Airlines World MasterCard Cardmembers. Our exclusive Value Pack provides you with a one-time $99 compainion certificate after you spend $5,000 in purchases (omitting some repetitous drivel here) And you'll receive 2 Presidents Club passes and 2 travel discount certicates each year upon renewal."
Has anyone who's had the card awhile receive any of these?
"Enjoy your special travel package available only to Continental Airlines World MasterCard Cardmembers. Our exclusive Value Pack provides you with a one-time $99 compainion certificate after you spend $5,000 in purchases (omitting some repetitous drivel here) And you'll receive 2 Presidents Club passes and 2 travel discount certicates each year upon renewal."
Has anyone who's had the card awhile receive any of these?
Jan 23, 2006 | 11:11 am
#11
Join Date: Dec 2005
Location: EWR
Programs: OnePass
Posts: 146
Rawhide/DW
What are the 2 travel discount certificates ?
Are they the 25/50/100 off ones?
What are the 2 travel discount certificates ?
Are they the 25/50/100 off ones?
Jan 23, 2006 | 12:02 pm
#12
Join Date: Feb 2003
Location: Hudson Valley, NY USA
Posts: 279
Originally Posted by norisk
Rawhide/DW
What are the 2 travel discount certificates ?
Are they the 25/50/100 off ones?
What are the 2 travel discount certificates ?
Are they the 25/50/100 off ones?
Jan 23, 2006 | 12:45 pm
#13
Join Date: Dec 2004
Posts: 2,866
Must Spend $5,000 Before You Receive Companion Ticket
Just got off the phone with a Chase supervisor. After 10 minutes on hold, I was told that I must spend $5,000 before I can receive the $99 companion certificate.
Edited to add:
I see the new limitation in the terms and conditions. The old terms from last year said: "$99 Companion Certificate on your six-month anniversary as a cardmember...."
Does anyone know when the conditions for the $99 companion certificate were changed?
Edited to add:
I see the new limitation in the terms and conditions. The old terms from last year said: "$99 Companion Certificate on your six-month anniversary as a cardmember...."
Does anyone know when the conditions for the $99 companion certificate were changed?
Last edited by BF263533; Jan 23, 2006 at 12:59 pm
Jan 23, 2006 | 1:09 pm
#14
Join Date: Jul 2004
Programs: CO Gold; SPG Gold***; AvisFirst;
Posts: 3,970
According to the T&C, the $99 is severely restricted, the $off is a maximum of $20 from EWR. Probably IAH as well... didn't keep reading once I saw the $20 from EWR limitation. The $$ for a prestige pack is far better spent than the $85/year + 5k spend on the Chase card. The Prestige pack coupons are usable and worthwhile.
Jan 23, 2006 | 2:38 pm
#15
Original Poster
Join Date: Feb 2003
Location: Southern Europe/USA
Posts: 678
Value Pack
According to the Chase CSR I just spoke with, the so-called Value Pack contains a discount travel certificate (only worth $20 at CO hubs) and 2 PC passes (good for a single person entry).
Expect to receive it within two months following your Worldcard's anniversary (in other words after you've been billed the $85 for the second year's annual fee).
I agree that the CO Prestige Pack is by far a much better deal!
Expect to receive it within two months following your Worldcard's anniversary (in other words after you've been billed the $85 for the second year's annual fee).
I agree that the CO Prestige Pack is by far a much better deal!