Does Ticket Re-Issue Dump EUA Eligibility?
Jan 23, 2004 | 12:53 am
#1
Original Poster
Join Date: Jul 2002
Posts: 2,069
Does Ticket Re-Issue Dump EUA Eligibility?
Had a RT FLL-ORF-PBI ticket misconnect. I had CO drop that segment (flying SouthWest on my OWN dime instead), and the agent re-issued my original CO ticket MINUS the segment.
Now, afer it's re-issued, I've watched as the Platinum, Gold, and Silver windows have gone by with seats in R at 6, 4, 2 and now ZERO with no upgrade for the return.
This stinks!
The phone agents are clueless, so I'm trying to pin this down with the help of real experts: FTers.
Do you think it is possible the re-issue might have dumped my play EUA eligibility?
My OP number is still in there.
Has anyone experienced anything similar?
Now, afer it's re-issued, I've watched as the Platinum, Gold, and Silver windows have gone by with seats in R at 6, 4, 2 and now ZERO with no upgrade for the return.
This stinks!
The phone agents are clueless, so I'm trying to pin this down with the help of real experts: FTers.
Do you think it is possible the re-issue might have dumped my play EUA eligibility?
My OP number is still in there.
Has anyone experienced anything similar?
Jan 23, 2004 | 1:03 am
#2
Join Date: Aug 2002
Location: SJC
Programs: AA EXP
Posts: 3,686
I don't think it's abjectly "dumped" but, rather, it's created an issue with the record that EUA just skips over you. It's happened to me before, especially when splitting up PNR's and stuff...basically, I shudder any time I have to make a change to a sticket that includes CO segments because, more times than not, I never end up being upgraded properly.
Steve
Steve
Jan 23, 2004 | 1:45 am
#3
Join Date: Dec 2002
Location: SAN and before that...EWR....AA EXP (3MM)..HH LIFETIME DIAMOND..AVIS PREFERRED PLUS
Posts: 678
Where were you able to view "R"? I thought it was visible only by CO agents.
Jan 23, 2004 | 7:38 am
#4
Join Date: May 2000
Location: Houston, TX, USA
Programs: UA Platinum, AA Lifetime Platinum, DL Platinum, Honors Diamond, Bonvoy Ambassador, Hertz Platinum
Posts: 8,179
I had a ticket reissued over the phone, and had the EUA upgrade it not 5 minutes later (this was around midnight), so in my experience, a re-issue alone will not cause EUA problems. As others have pointed out, there may be other problems with the record (perhaps caused at the same time as the re-issue, but not as a necessary part of it).
Jan 23, 2004 | 8:23 am
#5
FlyerTalk Evangelist
Join Date: May 2003
Location: AA Plat / UA NOTHING / Alaska 75K / Hyatt Diamond / SPG LT Plat / Marriott Gold / Priority Club Plat / Hertz Pres
Posts: 25,606
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by Steve M:
I had a ticket reissued over the phone, and had the EUA upgrade it not 5 minutes later </font>
I had a ticket reissued over the phone, and had the EUA upgrade it not 5 minutes later </font>
But a few dropped key strokes from CS might. 
Jan 23, 2004 | 8:27 am
#6
Join Date: Mar 2001
Location: New York / Hawaii
Programs: UA Global Services, HH Diamond
Posts: 5,206
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by BumpMe!:
Has anyone experienced anything similar?</font>
Has anyone experienced anything similar?</font>
Jan 23, 2004 | 9:44 am
#7
Join Date: May 2000
Location: Houston, TX, USA
Programs: UA Platinum, AA Lifetime Platinum, DL Platinum, Honors Diamond, Bonvoy Ambassador, Hertz Platinum
Posts: 8,179
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by Weatherboy:
... if the reissue is 3 days before departure (when the original ticket was 3 weeks), you now let those that ticketed between the 3 weeks and 3 days ahead of you in the upgrade line.</font>
... if the reissue is 3 days before departure (when the original ticket was 3 weeks), you now let those that ticketed between the 3 weeks and 3 days ahead of you in the upgrade line.</font>
Jan 25, 2004 | 12:53 am
#8
Original Poster
Join Date: Jul 2002
Posts: 2,069
I did not see R, I called a trillion times to ask.
As for the flight, I never got EUA'd.
It really would be nice to see the EUA 'stamp' records to say "EUA ran-->Result: EUA successful, no R avail, pax ineligible, etc.
Oh well.
Last year I was 97% EUA. So far this year I'm only at 60% ouch!
Thanks for the input.
As for the flight, I never got EUA'd.
It really would be nice to see the EUA 'stamp' records to say "EUA ran-->Result: EUA successful, no R avail, pax ineligible, etc.
Oh well.
Last year I was 97% EUA. So far this year I'm only at 60% ouch!
Thanks for the input.
Jan 25, 2004 | 1:28 pm
#9
Join Date: May 2000
Location: Houston, TX, USA
Programs: UA Platinum, AA Lifetime Platinum, DL Platinum, Honors Diamond, Bonvoy Ambassador, Hertz Platinum
Posts: 8,179
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by BumpMe!:
It really would be nice to see the EUA 'stamp' records to say "EUA ran-->Result: EUA successful, no R avail, pax ineligible, etc.</font>
It really would be nice to see the EUA 'stamp' records to say "EUA ran-->Result: EUA successful, no R avail, pax ineligible, etc.</font>