How does OPS plan and recover from something like Rita?
Sep 22, 2005 | 2:05 pm
#1
Original Poster
Join Date: Mar 2004
Location: Austin, Tx, USA
Posts: 229
How does OPS plan and recover from something like Rita?
As insane and stressful as it is for all us travelers, imagine what the folks at Smith Street are going through today, tomorrow and Saturday.
Anyone have any idea how an airline like CO decides which flights to cancel?
which aircraft to move to inland airports?
when to bring them back?
how to manage your employees and their personal needs in Houston?
I don't have answers to any of these but think it's a fascinating subject.
Anyone?
Anyone have any idea how an airline like CO decides which flights to cancel?
which aircraft to move to inland airports?
when to bring them back?
how to manage your employees and their personal needs in Houston?
I don't have answers to any of these but think it's a fascinating subject.
Anyone?
Sep 22, 2005 | 3:05 pm
#2
Join Date: May 2002
Location: Moreland Hills (CLE)
Programs: Over-entitled UA 1.3MM Gold, AA Gold, Hilton Diamond, Marriott L-T Plat, Hertz PC
Posts: 5,526
Simple, you cancel all of them. 
(ALL IAH flights cancelled 12 noon cdt 23-SEP to 25-SEP a.m.)
Seriously, I'm sure CO has a very in-depth disaster recovery plan including where to position equipment so that when flight ops resume on Sunday it won't take more than a day or two to get back to 100% of schedule.
The bigger issue is employees, their safety/home/families.
(When flight ops resume can the staff even get to IAH?)
(ALL IAH flights cancelled 12 noon cdt 23-SEP to 25-SEP a.m.)
Seriously, I'm sure CO has a very in-depth disaster recovery plan including where to position equipment so that when flight ops resume on Sunday it won't take more than a day or two to get back to 100% of schedule.
The bigger issue is employees, their safety/home/families.
(When flight ops resume can the staff even get to IAH?)
Sep 22, 2005 | 4:21 pm
#3
Join Date: Mar 2003
Location: Galveston, TX, USA
Programs: CO, CO PC, NW, HHonors, Hertz Gold, Marriott
Posts: 357
CO has a plan to be almost 100% operational within 24 hours after an emergency. I've seen this work after triopical storm Allison a few years ago and they were very organized and appeared to meet their goals.
Sep 22, 2005 | 4:36 pm
#4
In Memoriam
Join Date: Jun 2004
Location: EWR (Wayne Township, NJ) and PHX
Programs: CO OnePass Plat and SPG - Plat, Marriott Plat (don't use -it's a comp), AmericaWest CP
Posts: 4,810
Originally Posted by vachataboon
CO has a plan to be almost 100% operational within 24 hours after an emergency. I've seen this work after triopical storm Allison a few years ago and they were very organized and appeared to meet their goals.
Looks like they plan on taking the Starwood approach (as they did in MSY) and are planning carefully and making cirrect appropriation to get back up and running ASAP. (If you didn't read over at the Starwood forum, before the city of New Orleans got power up, the "Sheraton" sign was lite up and the Police were using the W - French Quarter as a police station).
-Vincent
Sep 22, 2005 | 4:54 pm
#5
Join Date: May 2003
Location: Louisville, KY, US
Programs: QF Plat - OW EMD | DL Gold / Starwood Gold
Posts: 6,106
Originally Posted by vachataboon
CO has a plan to be almost 100% operational within 24 hours after an emergency. I've seen this work after triopical storm Allison a few years ago and they were very organized and appeared to meet their goals.
Flight from TPA-IAH was on a 735 and it was a bit choppy as we went through a few of the bands around Louisiana. When we landed it had officially been downgraded to be a tropical depression. The IAH-SDF flight on ExpressJet departed on-time and was a smooth flight, with the pilot joking about the "lovely tropical day here in Houston".
While this was a much smaller storm, I was a bit concerned that morning about whether the TPA-IAH flight would go or not.
This storm, Rita, on the other hand, appears to be a monster compared to the one I dealt with via IAH a few years ago (I'm thinking perhaps 4 years ago).
SDF_Traveler