"Ticketed" or Not?

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May 3, 2003 | 8:23 pm
  #1  
Can someone please tell me when I am holding a full fare Y class on a paper ticket then I call and change it to another day CO says that I have to go to a CTO or ATO and have it "reissued"...

This prevents me from geeting in the queue to be upgraded until I make a special trip to the CTO. Is this true what they are telling me or can I force them to show the ticket as issued somehow since I havea ticket number and paid full fare?

THANKS!!
May 4, 2003 | 9:42 am
  #2  
Are you flying on a route that only allows paper ticketing? (paper sucks)

But yes, you need to (re) ticket before they'll upgrade you. Fortunately, Y upgrades come out of A class for domestic so there's usually a seat available.
of cousre, ifyou're on a domestic ticket, why not use etickets instead?
May 4, 2003 | 11:30 am
  #3  
I would do this:

1) Cancel your current reservation over the phone

2) Make a new reservation on line with an e-ticket and pay for it.

3) Get on the upgrade list

4) Refund your old ticket (send it in, CTO, or at the airport)
May 4, 2003 | 2:36 pm
  #4  
Or, ask the reservations agent to re-ticket it as an e-ticket over the phone. You must have the paper ticket in front of you to do so as you'll need to read the ticket number to them.