"Ticketed" or Not?
May 3, 2003 | 8:23 pm
#1
Original Poster
Join Date: Jan 2002
Posts: 198
"Ticketed" or Not?
Can someone please tell me when I am holding a full fare Y class on a paper ticket then I call and change it to another day CO says that I have to go to a CTO or ATO and have it "reissued"...
This prevents me from geeting in the queue to be upgraded until I make a special trip to the CTO. Is this true what they are telling me or can I force them to show the ticket as issued somehow since I havea ticket number and paid full fare?
THANKS!!
This prevents me from geeting in the queue to be upgraded until I make a special trip to the CTO. Is this true what they are telling me or can I force them to show the ticket as issued somehow since I havea ticket number and paid full fare?
THANKS!!
May 4, 2003 | 9:42 am
#2
FlyerTalk Evangelist
Join Date: Feb 2002
Location: San Francisco/Tel Aviv/YYZ
Programs: CO 1K-MM
Posts: 10,859
Are you flying on a route that only allows paper ticketing? (paper sucks)
But yes, you need to (re) ticket before they'll upgrade you. Fortunately, Y upgrades come out of A class for domestic so there's usually a seat available.
of cousre, ifyou're on a domestic ticket, why not use etickets instead?
But yes, you need to (re) ticket before they'll upgrade you. Fortunately, Y upgrades come out of A class for domestic so there's usually a seat available.
of cousre, ifyou're on a domestic ticket, why not use etickets instead?
May 4, 2003 | 11:30 am
#3
FlyerTalk Evangelist
Join Date: Feb 2000
Location: Los Angeles
Programs: UA Plat 2MM. DL Plat, AS MVP
Posts: 12,916
I would do this:
1) Cancel your current reservation over the phone
2) Make a new reservation on line with an e-ticket and pay for it.
3) Get on the upgrade list
4) Refund your old ticket (send it in, CTO, or at the airport)
1) Cancel your current reservation over the phone
2) Make a new reservation on line with an e-ticket and pay for it.
3) Get on the upgrade list
4) Refund your old ticket (send it in, CTO, or at the airport)
May 4, 2003 | 2:36 pm
#4
Join Date: May 2000
Location: Kfar Saba, Israel
Posts: 4,172
Or, ask the reservations agent to re-ticket it as an e-ticket over the phone. You must have the paper ticket in front of you to do so as you'll need to read the ticket number to them.