What does the Early Bird get (besides the worm?)
#1
Original Poster




Join Date: Mar 2001
Location: New York / Hawaii
Programs: UA Global Services, HH Diamond
Posts: 5,206
What does the Early Bird get (besides the worm?)
3 out of my last 5 flights were "earlybirds" --flights that left before the actual departure time. And my 3 recent earlybird experiences weren't just 2-5 minutes early --they were 15+ minutes early!
On a recent EWR-BOS flight, we boarded 40 minutes before departure. (I remember a time when some gate agents didn't even show up at the gate this early.) In any event, about 30 minutes before departure, the gate agent raced into the galley and scolded the flight attendants: "you have to hurry up and make sure these passengers board faster than they are!" The flight attendant responded, "but the flight is nearly empty and we have 30 minutes before pushback!". The gate agent responded with something along the lines, "but we need to be first and most on-time, there is no second or third in the race for on-times." The flight attendant gave a "whatever" expression...and we did end up pushing back about 25 minutes before departure time.
So while I know some get penalized for delayed flights, what incentive exists for Continental and/or their employees to depart the gate so quickly?
(And talk about hurry-up-and-wait ...while you push-back early, you're stuck in ground traffic and take-off/wheels-up time ends up being the same as if you left the gate at departure time.)
On a recent EWR-BOS flight, we boarded 40 minutes before departure. (I remember a time when some gate agents didn't even show up at the gate this early.) In any event, about 30 minutes before departure, the gate agent raced into the galley and scolded the flight attendants: "you have to hurry up and make sure these passengers board faster than they are!" The flight attendant responded, "but the flight is nearly empty and we have 30 minutes before pushback!". The gate agent responded with something along the lines, "but we need to be first and most on-time, there is no second or third in the race for on-times." The flight attendant gave a "whatever" expression...and we did end up pushing back about 25 minutes before departure time.
So while I know some get penalized for delayed flights, what incentive exists for Continental and/or their employees to depart the gate so quickly?
(And talk about hurry-up-and-wait ...while you push-back early, you're stuck in ground traffic and take-off/wheels-up time ends up being the same as if you left the gate at departure time.)
#2
Join Date: Dec 1999
Location: Northeast MA, USA.
Programs: HHonors Diamond, DL Silver, TSA Harassee
Posts: 3,657
CO rewards it's employees if the company finishes #1 in DOT on-time statistics. They used to be rewarded for #1, #2 and #3 finishes, but Larry and the "Bean Counters" took away the reward for finishing #2 or #3.
So, you now have the ground staff being trying to get a plane out on-time or early at any cost.
As for ground traffic, it does not matter. The DOT statistics are based upon Push Back times.
So, you now have the ground staff being trying to get a plane out on-time or early at any cost.
As for ground traffic, it does not matter. The DOT statistics are based upon Push Back times.
#3
Original Member
Join Date: May 1998
Location: In protest of Flyertalk's uncalledfor censoring of my point of view, I cancelled my InsideFlyer subscription. So long, and thanks for everything.
Posts: 3,325
My SFO-IAH flight on a 777 yesterday had the captain push back, taxi to the runway and take off without stopping.
FA's were literally flying through BF collecting glasses before they flew off the chairs. Wheels-up at three minutes prior to scheduled take-off - wow.
FA's were literally flying through BF collecting glasses before they flew off the chairs. Wheels-up at three minutes prior to scheduled take-off - wow.
#4
Join Date: Oct 1999
Location: New York, NY, USA
Posts: 1,439
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by CameraGuy:
CO rewards it's employees if the company finishes #1 in DOT on-time statistics. They used to be rewarded for #1, #2 and #3 finishes, but Larry and the "Bean Counters" took away the reward for finishing #2 or #3.
So, you now have the ground staff being trying to get a plane out on-time or early at any cost.
As for ground traffic, it does not matter. The DOT statistics are based upon Push Back times.</font>
CO rewards it's employees if the company finishes #1 in DOT on-time statistics. They used to be rewarded for #1, #2 and #3 finishes, but Larry and the "Bean Counters" took away the reward for finishing #2 or #3.
So, you now have the ground staff being trying to get a plane out on-time or early at any cost.
As for ground traffic, it does not matter. The DOT statistics are based upon Push Back times.</font>
DOT stats are based on on-time (w/in 15 minutes) arrival, not departure.
#5
Join Date: Mar 2001
Location: IAH
Programs: UA 1K/*G
Posts: 2,397
Month-to date earlybird performance is 64.7% with an October goal of 65.4%.
Not sure what it's used for, but Continental certainly tracks it.
Not sure what it's used for, but Continental certainly tracks it.
#6
Original Member




Join Date: May 1998
Location: Tucson, Southern Arizona, North America, Western Hemisphere, The Earth, a small planet in the solar system. Previously OnePass Infinite Platinum Elite, now over entitled 1K
Posts: 2,293
I was on a flight out of TUS last month that pushed back 15 minutes before schedule.
Before we got to the runway we were informed that a passenger who had checked luggage had not boarded the plane, so it was back to the gate. They had to either unload the offending passenger's luggage, or permit the passenger to board the plane.
Rather then take the time to search out the unaccompanied luggage, the passenger was permitted to board the plane.
Yes sir, being on time was important, and now it's more important then ever, customers be d****d.
Before we got to the runway we were informed that a passenger who had checked luggage had not boarded the plane, so it was back to the gate. They had to either unload the offending passenger's luggage, or permit the passenger to board the plane.
Rather then take the time to search out the unaccompanied luggage, the passenger was permitted to board the plane.
Yes sir, being on time was important, and now it's more important then ever, customers be d****d.
#7
Moderator: Coupon Connection & S.P.A.M




Join Date: May 2000
Location: Louisville, KY
Programs: Destination Unknown, TSA Disparager Diamond (LTDD)
Posts: 58,133
"I would like to pay full fare for the flight leaving in 40 minutes."
"Sorry, that flight is leaving in 15 minutes, would you like to wait 4 hours?"
"Sorry, that flight is leaving in 15 minutes, would you like to wait 4 hours?"
#8
Join Date: Apr 2000
Location: Houston, Texas
Programs: CO Silver
Posts: 2,600
I'm getting a little tired of this. We were walking to the gate for our EWR-BWI flight last night about 20 minutes to departure when we heard final boarding and our names announced over the PA in the terminal. When we arrived at the gate, we were told that we needed to 'get with the program', at which point I informed him that we still had 20 minutes and that the flight was not going to depart late because of us. We ended up leaving 7 minutes early and arriving 25 minutes early.
Incidentally, the last person to board was a deadheading pilot who had been sitting out in the gate area the whole time.
Incidentally, the last person to board was a deadheading pilot who had been sitting out in the gate area the whole time.
#9


Join Date: Jul 2000
Posts: 866
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by dbaker:
Month-to date earlybird performance is 64.7% with an October goal of 65.4%.
Not sure what it's used for, but Continental certainly tracks it.</font>
Month-to date earlybird performance is 64.7% with an October goal of 65.4%.
Not sure what it's used for, but Continental certainly tracks it.</font>
I wonder what the payoff to the airlines is for sending the flight off early. Who needs to approve it- the ATCs? The airline ops people?

