who is right or wrong
Sep 18, 2002 | 7:22 am
#1
Original Poster
Original Member
Join Date: May 1998
Location: hillside nj
Posts: 326
who is right or wrong
last night i was trying to book a fly to orlando on the co site and showed a good flight for the moring 9:30am so i thought i may book it right not yet. I called the elite line and the best flight the can give me is 10:30am. Then i tought funny why did the co site say one thing and agent say something else. so my question is should i belive the co site or elite agent
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emmett w. smith jr.
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emmett w. smith jr.
Sep 18, 2002 | 7:42 am
#2
Join Date: Jul 2000
Location: Roanoke, VA
Programs: DL Gold Hilton Gold
Posts: 2,455
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by emmett_s:
last night i was trying to book a fly to orlando on the co site and showed a good flight for the moring 9:30am so i thought i may book it right not yet. I called the elite line and the best flight the can give me is 10:30am. Then i tought funny why did the co site say one thing and agent say something else. so my question is should i belive the co site or elite agent
</font>
last night i was trying to book a fly to orlando on the co site and showed a good flight for the moring 9:30am so i thought i may book it right not yet. I called the elite line and the best flight the can give me is 10:30am. Then i tought funny why did the co site say one thing and agent say something else. so my question is should i belive the co site or elite agent
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EMMETT: I was checking online, and I saw flight #**** at 9:30 a.m. Can you check on that one for me?
And then you find out the answer to your question!
Sep 18, 2002 | 9:08 am
#3
Join Date: Nov 2001
Location: SoCal. HH Diamond... AA Plat, CO Silver.
Posts: 1,928
If it was about a price, there could have been one Q/T (etc) seat left and that is all was all.
The best thing to do in your case, and there is no downside at all, is to place the reservation "on hold until midnight tomorrow.". This will guarantee your flight and fare, even if it crosses over advance purchase requirements.
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NW is a PITA w/ this procedure... you couldn't do it on their old site, maybe you can on the new one. You used to have to call them and hold it on your Credit Card, and if you didn't call to cancel, then it would book... w/ CO if you don't call (or cancel online) it just disappears and there are no problems.
The best thing to do in your case, and there is no downside at all, is to place the reservation "on hold until midnight tomorrow.". This will guarantee your flight and fare, even if it crosses over advance purchase requirements.
You must be logged in to use this feature.
NW is a PITA w/ this procedure... you couldn't do it on their old site, maybe you can on the new one. You used to have to call them and hold it on your Credit Card, and if you didn't call to cancel, then it would book... w/ CO if you don't call (or cancel online) it just disappears and there are no problems.