an EUA e-mail, 3 days late...
Sep 16, 2002 | 10:33 pm
#1
Original Poster
Join Date: Nov 2001
Location: SoCal. HH Diamond... AA Plat, CO Silver.
Posts: 1,928
an EUA e-mail, 3 days late...
This afternoon (9/16/02) at 12:12pm EST I received an EUA e-mail for a flight that I took on 09/13/02.
Has anyone seen this before?
The crazy thing is that I don't think I was EUA'd for the flight per se, it was more of checking in, then being persistent to get the upgrade... I thought that I was manually upgraded, but maybe I wasn't and the gate agent took some credit for it, who knows.
Has anyone seen this before?
The crazy thing is that I don't think I was EUA'd for the flight per se, it was more of checking in, then being persistent to get the upgrade... I thought that I was manually upgraded, but maybe I wasn't and the gate agent took some credit for it, who knows.
Sep 16, 2002 | 10:51 pm
#2
Join Date: Mar 2001
Location: IAH
Programs: UA 1K/*G
Posts: 2,397
You were EUAed, the gate agent didn't do it. Look at the headers in the email, you'll likely see that it was delayed on coair's mail server (OUTBOUND1.dmz.empire.net) for a few days.
Sep 17, 2002 | 1:02 am
#3
Join Date: Mar 2001
Location: New York, NY
Posts: 191
Yeh I don't know how CO's mail buffers work, but once I used the website to send a question in, and it apparently got held in limbo for a few days because a week later I get a reply, and the email reported I asked that question just the day before. Go fig
Sep 17, 2002 | 5:03 am
#4
A FlyerTalk Posting Legend
Join Date: May 1999
Posts: 46,817
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by EWR-COflyer:
This afternoon (9/16/02) at 12:12pm EST I received an EUA e-mail for a flight that I took on 09/13/02.
Has anyone seen this before?...
</font>
This afternoon (9/16/02) at 12:12pm EST I received an EUA e-mail for a flight that I took on 09/13/02.
Has anyone seen this before?...
</font>
Yep!
Someone, a Plat, also emailed me the other day in a simple case wherein they'd postponed their flight and had not been EUA'd but were two days later - after the flight had lifted!
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<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by straight-flava:
Yeh I don't know how CO's mail buffers work, but once I used the website to send a question in, and it apparently got held in limbo for a few days because a week later I get a reply, and the email reported I asked that question just the day before. Go fig</font>
Yeh I don't know how CO's mail buffers work, but once I used the website to send a question in, and it apparently got held in limbo for a few days because a week later I get a reply, and the email reported I asked that question just the day before. Go fig</font>
I'm still witing for a response a week plus later!
Bring back the oldContinental.com!
Heck, bring back the old CO period!
Surely things will improve - and hopefully VERY soon!
Sep 17, 2002 | 6:39 am
#5
Suspended
Join Date: Dec 2001
Location: new york, ny, usa
Posts: 13,536
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by EWR-COflyer:
This afternoon (9/16/02) at 12:12pm EST I received an EUA e-mail for a flight that I took on 09/13/02.
Has anyone seen this before?
The crazy thing is that I don't think I was EUA'd for the flight per se, it was more of checking in, then being persistent to get the upgrade... I thought that I was manually upgraded, but maybe I wasn't and the gate agent took some credit for it, who knows.</font>
This afternoon (9/16/02) at 12:12pm EST I received an EUA e-mail for a flight that I took on 09/13/02.
Has anyone seen this before?
The crazy thing is that I don't think I was EUA'd for the flight per se, it was more of checking in, then being persistent to get the upgrade... I thought that I was manually upgraded, but maybe I wasn't and the gate agent took some credit for it, who knows.</font>
this is an email problem, i wouldn't blame Continental too much.
[This message has been edited by fly co to see the yanks (edited 09-17-2002).]
Sep 17, 2002 | 8:35 am
#6
Join Date: Mar 2001
Location: IAH
Programs: UA 1K/*G
Posts: 2,397
I'm not sure if the problem was CO's or their ISP. They're to blame either way, especially since empire.net looks really lame.
Additionally, I don't think that the EUA system has changed at all or is related to the continental web site.
Additionally, I don't think that the EUA system has changed at all or is related to the continental web site.
Sep 17, 2002 | 10:05 am
#7
Join Date: Feb 2001
Location: MCI ** UA Silver, Bonvoy Lifetime Titanium
Posts: 1,298
One thing I've noticed flying NWA metal recently is they release all but 1 P seat to F inventory at the plat window and process EUA's. They usually release the remaining P seat 1-3 hours before scheduled departure. This is *wonderful* for me because if I fly the flight I originally bookec, I'm EUA'd as a OP Platinum. If I stand by for an earlier flight, I generally get that one remaining seat they just released to the F inventory.
Of the past 10 or so flights I've taken, I think I've flown about 20% of my originally booked flights; the other 80% have been earlier standby flights and I've been upgraded to F on all but one of those...
NWA could teach CO a few things about elite upgrades & inventory mangement, I think. :-)
Of the past 10 or so flights I've taken, I think I've flown about 20% of my originally booked flights; the other 80% have been earlier standby flights and I've been upgraded to F on all but one of those...
NWA could teach CO a few things about elite upgrades & inventory mangement, I think. :-)
Sep 17, 2002 | 10:29 am
#8
Join Date: Sep 2002
Posts: 53
Please forgive my ignorance, but exactly what is EUA?
Sep 17, 2002 | 11:50 am
#9
Join Date: Jul 2001
Location: CRP
Posts: 614
To determine the meaning of an abbreviation, run a search for the user "fly co to see the yanks" plus the abbreviation you want defined.
[This message has been edited by bry99 (edited 09-17-2002).]
[This message has been edited by bry99 (edited 09-17-2002).]
Sep 17, 2002 | 1:58 pm
#10
A FlyerTalk Posting Legend
Join Date: May 1999
Posts: 46,817
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by Houston_TX1234:
Please forgive my ignorance, but exactly what is EUA?</font>
Please forgive my ignorance, but exactly what is EUA?</font>
From: <[email protected]>
To: <[email protected]>
Subject: OnePass Elite Upgrade Notification
Date: Tue, 17 Sep 2002 00:22:30 -0500
Dear OnePass Elite Member,
Continental Airlines is pleased to advise you that you have been upgraded to First Class on your upcoming flight due to your OnePass Elite Membership.
Confirmation: XXXXXX
Flight Number: XXX
Date: September 18, 2002
Origination: EWR
Destination: EUA
Seat: 02B*
This e-mail notice does not replace the need to check-in for the flight. Recommended check-in time is 2 hours prior to departure for domestic flights. If you do not check in at least 20 minutes prior to departure your seat can be given away.
---------------------------------------------------------------------
PLEASE DO NOT REPLY TO THIS E-MAIL. UNFORTUNATELY E-MAIL SENT TO THIS
ADDRESS CANNOT BE ANSWERED. PLEASE DIRECT ALL INQUIRIES TO THE ELITE PRIORITY LINE, WHICH CAN BE FOUND ON YOUR ELITE CARD.
To make changes to your e-mail address, access the Your Account area of
the OnePass site (http://www.onepass.com/asp/youraccount.asp) or contact the OnePass Service Center as (713) 952-1630.
For changes to your itinerary, contact your Travel Agent or Continental Reservations at 1-800-525-0280 (Domestic) or 1-800-231-0856
(International).
To unsubscribe from OnePass Elite upgrade e-mail notification, please visit tp://onepass.continental.com/emailupgrades
Thank you for choosing Continental Airlines.
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Hope this helps!
-Mark