FlyerTalk Forums

FlyerTalk Forums (https://www.flyertalk.com/forum/index.php)
-   Continental OnePass (Pre-Merger) (https://www.flyertalk.com/forum/continental-onepass-pre-merger-488/)
-   -   Co* (https://www.flyertalk.com/forum/continental-onepass-pre-merger/433221-co.html)

rapopoda May 16, 2005 10:16 am

Co*
 
Can someone explain to me what this is?

Jaimito Cartero May 16, 2005 10:24 am


Originally Posted by rapopoda
Can someone explain to me what this is?

I think that ¨Yanks¨ will be along shortly to help you out. :)

You´d be wise, and probably less singed, to do a search of it here.

Enhanced in Austin May 16, 2005 10:25 am

This is the Continental "Star" or Co-star or CO * program. Do a search in this forum for any of these terms.

In summary, it's a classification for CO customers who, corporate feels, contribute significantly to the bottom line of the airline. It is independent of OnePass status level.

As one flight attendant mentioned "these are the people who actually PAY for the plane!"

MBM3 May 16, 2005 10:30 am

CO* (continental stars) are a high revenue subset of passengers that CO tracks for database marketing purposes. This is an internal program that seems to be fairly difficult to define the qualifications, but LK did acknowledge it during his Q&A session. It has also been noted that CO*s receive additional attention and courtesies, but since I am not one I can not confirm or deny it.

Try to sneak a peek at the manifest next time you are on board and waiting for the WC. They seem to be hiding it more since the program was revealed on this forum, but it is seemingly the only way to know if you have been deemed a CO*.

rapopoda May 16, 2005 10:36 am

Understood.
Did a search for CO*. However, I suspect that * is a wildcard as the queries always timed out

AusEXP May 16, 2005 10:38 am

If you are in an airport where they scan the boarding passes, when they scan your pass the Co* will pop up in a window on the ticket scanner's screen.

There's a delay from when they scan and when it pops up, but if you can linger you can see it.

Enhanced in Austin May 16, 2005 12:02 pm

Additional "perks"
 
Well from what I heard from the above-mentioned flight attendant, CO employees are encouraged to use CO*'s names whenever possible. Otherwise I don't know if there are any additional benefits. I've been CO* for a little over a year and haven't seen much difference.

Vulcan May 16, 2005 1:23 pm

There was a post from a former CO Gray Coat a couple of months back, that stated that when he allocated BF international operational upgrades, he allocated them by, full fare, CO * status, and finally Plat status. The theory is: What have you done for CO today, whathave you done recently, and what are you doing over the long haul. Whether was his own list or a company list was not stated.

eshep3 May 16, 2005 2:18 pm

Co*
 
I was told by a FA about a year ago on flight from IAH to LAX that I was a CO*. I bought my ticket last minute after upgrades had happened and was forced to sit in the back of the plane. The FA greeted me at the door of the plane, walked me to my seat, and gave me a free pair of ear-conforming headphones. I assume that this was a CO* amenity. Though my status has not changed since that time, I have not received similar service on trips where I was not upgraded.

gumflyer May 18, 2005 4:28 am

CO* only on boarding pass?
 
Is this designation as CO* only found on boarding passes? Being from GUM, I highly doubt that I would be a CO*, but just wondered if there was a way for someone to find out other than a boarding pass. When did this start?

Xyzzy May 18, 2005 5:43 am


Originally Posted by gumflyer
Is this designation as CO* only found on boarding passes? Being from GUM, I highly doubt that I would be a CO*, but just wondered if there was a way for someone to find out other than a boarding pass. When did this start?

The info is shown on the flight manifest maintained by the crew, not on your boarding pass. I have no idea when the program started but we've been discussing it on FT for at least a year or two.

mywifeisincoach May 18, 2005 6:45 am


Originally Posted by MBM3
They seem to be hiding it more since the program was revealed on this forum, but it is seemingly the only way to know if you have been deemed a CO*.

This is very funny, considering most FAs haven't a clue what "flyertalk.com" is anyway.

I know most will not believe me, but FAs have not been hiding "the manifest" because of the above mentioned program, let alone flyetalk.com.

MBM3 May 18, 2005 7:22 am


Originally Posted by mywifeisincoach
This is very funny, considering most FAs haven't a clue what "flyertalk.com" is anyway.

I know most will not believe me, but FAs have not been hiding "the manifest" because of the above mentioned program, let alone flyetalk.com.

Thanks for the correction. For whatever reason, perhaps simple privacy, I do not see the document as readily viewable as in the past. Not that this "riff raff" plat has any chance of a star next to his name unless it is for drinking too much wine.... :)

And thank you as always MWIIC for your input!

cerealmarketer May 18, 2005 12:31 pm


Originally Posted by MBM3
Thanks for the correction. For whatever reason, perhaps simple privacy, I do not see the document as readily viewable as in the past. Not that this "riff raff" plat has any chance of a star next to his name unless it is for drinking too much wine.... :)

And thank you as always MWIIC for your input!

Actually, the manifest has a section that lists CO Stars seated in the Main (not First) cabin, and also has language to the effect that "CO STAR IS AN INTERNAL TERM FOR INTERNAL USE ONLY NOT INTENDED FOR PASSENGERS"

nycnnj May 18, 2005 12:50 pm

And, yes, the CO star designation has (maybe that has since changed) shown up on passenger boarding passes.


All times are GMT -6. The time now is 12:15 am.


This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2026 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.