The 72-hr rule
May 13, 2002 | 9:28 am
#16
Join Date: Jan 2002
Location: San Francisco, CA
Posts: 434
Zip:
Your point is a good one, but simply holding back BF seats until departure (i.e., not including departure time) would satify your problem. Under the current system, passengers cannot upgrade at the gate/check-in, even if 30 seats are available. If check-in upgrade were allowed, but only advance upgrading were limited, your concern would be addressed and many more people would be able to upgrade.
Also: I think you can upgrade a Y-fare inside the 72-hour window.
- Ed
[This message has been edited by fenstere (edited 05-13-2002).]
Your point is a good one, but simply holding back BF seats until departure (i.e., not including departure time) would satify your problem. Under the current system, passengers cannot upgrade at the gate/check-in, even if 30 seats are available. If check-in upgrade were allowed, but only advance upgrading were limited, your concern would be addressed and many more people would be able to upgrade.
Also: I think you can upgrade a Y-fare inside the 72-hour window.
- Ed
[This message has been edited by fenstere (edited 05-13-2002).]
May 13, 2002 | 10:52 am
#17
Join Date: Oct 2001
Location: DTW
Programs: Choice Plat, Marriott Lifetime Gold, National Exec Elite, Spirit Gold
Posts: 3,135
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by Babu:
CO turn down a full J fare? Are you kidding? I'd bet Gordo would turn an airborne plane around back to EWR to pick up a full fare passenger.</font>
CO turn down a full J fare? Are you kidding? I'd bet Gordo would turn an airborne plane around back to EWR to pick up a full fare passenger.</font>
Ladies and Gentlemen, from the cockpit....
Uh, you may have noticed that we've entered into a slight course correction... We've received word from the company that there is a customer willing to simply throw money at us in order to ride on this shiny new 777. So, we'll be heading back to Newark, as soon as we know then credit card has cleared....
May 13, 2002 | 11:49 am
#18
Join Date: Jan 2002
Location: San Francisco, CA
Posts: 434
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by duxfan:
Ladies and Gentlemen, from the cockpit....
Uh, you may have noticed that we've entered into a slight course correction</font>
Ladies and Gentlemen, from the cockpit....
Uh, you may have noticed that we've entered into a slight course correction</font>
May 13, 2002 | 9:46 pm
#19
FlyerTalk Evangelist
Join Date: Apr 2001
Location: NYC
Posts: 27,890
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by thesilb:
Well, we still haven't gotten everyone to use the correct lingo: "does anyone know if the 72 hour rule applies when flying on a Continental-designated ticket operated by Virgin Atlantic?" To say otherwise gives the impression to our visitors that a Virgin designated ticket might be upgradeable with Onepass miles.</font>
Well, we still haven't gotten everyone to use the correct lingo: "does anyone know if the 72 hour rule applies when flying on a Continental-designated ticket operated by Virgin Atlantic?" To say otherwise gives the impression to our visitors that a Virgin designated ticket might be upgradeable with Onepass miles.</font>
May 14, 2002 | 10:39 pm
#20
Join Date: Feb 2000
Location: New York, NY, USA
Programs: Lifetime: UA Gold, AA Gold, & Marriott Titanium
Posts: 1,352
The 72-hour rule was instituted because CO believed they had a problem with people making phantom bookings in order to be able to upgrade, causing CO to lose paying passengers. This was told to me by the M.D. of onepass.
Why CO has this problem and others do not, I don't know. Part of it may be that CO's premium cabins may have higher loads than other carriers. Part of it may be that 3 class carriers like UA and AA have larger premium cabins and the ability to accomodate J oversells in F. Part of it may be that other carriers have reservations systems which are better at detecting false bookings.
In any case, it's some of our fellow passengers that are largely to blame for the 72-hour rule.
Why CO has this problem and others do not, I don't know. Part of it may be that CO's premium cabins may have higher loads than other carriers. Part of it may be that 3 class carriers like UA and AA have larger premium cabins and the ability to accomodate J oversells in F. Part of it may be that other carriers have reservations systems which are better at detecting false bookings.
In any case, it's some of our fellow passengers that are largely to blame for the 72-hour rule.
May 15, 2002 | 6:52 am
#21
Original Member and FlyerTalk Evangelist
Join Date: May 1998
Location: Kansas City, MO, USA
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<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by mauld:
My flight is in 10 days, and despite the fact that:
#2-I'd made this reservation back in 9/2002 </font>
My flight is in 10 days, and despite the fact that:
#2-I'd made this reservation back in 9/2002 </font>
May 15, 2002 | 7:52 am
#22
Join Date: May 1999
Location: Central New Jersey
Programs: UA-Platimum 2 MM, HH-Gold, MR-Lifetime Gold, Hyatt-Discoverist
Posts: 6,238
Opps!, sooooo sorry-- just getting a bit ahead of myself! ---9/01 would be more like it! Point being, when I made the reservation the CO agent said I was (at that time) the only one on the waitlist--- but as time got closer and my upgrade hadn't shown up I was a bit concerned if anyone would be receiving those seats using miles.
Jul 16, 2002 | 11:45 am
#23
Join Date: Jan 2002
Location: San Francisco, CA
Posts: 434
I am eager to see what happens on my next HoKeY experience. This time, I have the advantage and CO will lose my revenue if they don't upgrade me because I have a back-up plan and refundable tickets!
I bought two one-way H-class (REFUNDABLE!) fares for travel on 8/25/02 for about $910, BCN-LHR-NYC (Using the Virgin metal from LHR). I have also purchased two one-way refundable J-class tickets on BA for $1,400 each. If three days out, the CO upgrade hasn't cleared, I'll pull the plug and refund the ticketw. Interestingly, even if they don't upgrade me, they'd do better to let me try at the gate because I might chance it. But here, if CO is stingy, the answer is simple: it's a win for British Airways!
Regards,
Edward
[This message has been edited by fenstere (edited 07-16-2002).]
I bought two one-way H-class (REFUNDABLE!) fares for travel on 8/25/02 for about $910, BCN-LHR-NYC (Using the Virgin metal from LHR). I have also purchased two one-way refundable J-class tickets on BA for $1,400 each. If three days out, the CO upgrade hasn't cleared, I'll pull the plug and refund the ticketw. Interestingly, even if they don't upgrade me, they'd do better to let me try at the gate because I might chance it. But here, if CO is stingy, the answer is simple: it's a win for British Airways!
Regards,
Edward
[This message has been edited by fenstere (edited 07-16-2002).]
Jul 16, 2002 | 12:55 pm
#24
Join Date: Jun 2001
Location: northern NJ, CO Silver
Programs: Lifetime PC Member
Posts: 344
Fenstere:
What don't I understand? Without an upgrade you'll get back $1800 from CO but you'll spend $2800 with BA? What am I missing?
What don't I understand? Without an upgrade you'll get back $1800 from CO but you'll spend $2800 with BA? What am I missing?
Jul 16, 2002 | 1:22 pm
#25
Join Date: Oct 1999
Location: New York, NY, USA
Posts: 1,439
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by Let's Go:
Fenstere:
What don't I understand? Without an upgrade you'll get back $1800 from CO but you'll spend $2800 with BA? What am I missing?</font>
Fenstere:
What don't I understand? Without an upgrade you'll get back $1800 from CO but you'll spend $2800 with BA? What am I missing?</font>
Got it?
[This message has been edited by Paulo (edited 07-16-2002).]
Jul 16, 2002 | 3:49 pm
#26
Join Date: Jan 2002
Location: San Francisco, CA
Posts: 434
Paulo:
Couldn't have said it better myself!
Couldn't have said it better myself!